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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Exterior
Property amenity
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

View in a map
2330 Southwest Fwy, Houston, TX, 77098
  • Place, Rice University
    ‪2 min drive‬
  • Place, Houston Zoo
    ‪4 min drive‬
  • Place, MD Anderson Cancer Center
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Laundry facilities, a 24-hour front desk and a front desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Rice University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Just a 3-minute drive from Rice University and a few minutes from Westheimer Road
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1012 reviews
Rating 8 - Good. 220 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 140 out of 1012 reviews
Rating 2 - Terrible. 156 out of 1012 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Disliked: Property conditions & facilities
Old and Dingy. Do not walk on carpet barefoot.
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My family and I reserved our stay at 2330 Southwest FWY. Houston TX on July 30th thru August 4th 2025. We voiced our concerns with hopes of at least receive corrections since the bed and bathroom was clean. These appalling things should be addressed: *housekeeping services (not the client having to take out trash and used bath towels) the kitchenette area had a table leg broken, cabinet door off the hinge, cabinet floor looks like termite eaten, a 10 Oz saucepan and a spatula isn't acceptable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yanilka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No coffee maker, No utensils. My wife got shocked 2 times from electrical outlet. Sink was leaking in kitchen area. Refrigerator was noisy. No one at front desk spoke English
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashish

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad. No daily room service. Weird smell throughout the hotel. No utensils in the room unless you ask for them. This is a very bad extended stay. But the staff is helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Stayed 2 nights in Jul 2025

2/10 Terrible

Bobbi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a not advertised correctly as far as ‘free breakfast’ goes which was one of the reasons we decided to stay here. The only options provided were muffins or cereal bars and coffee. The staff was not friendly at all and told me that my reservation was incorrect and I had only booked one room. After finally sorting it out we get to bring our things inside and we were told they didn’t have a luggage cart available so we bring out bags to the 3rd floor and noticed one at the end of the hallway out entire stay. The bed inside one of the rooms lifting complete vertical once it was sat on, causing me to fall straight to the floor hitting my tail bone. The fridge and counter tops weren’t cleaned at all. We weren’t given new towels until Saturday night because ‘they were being washed’ all day long but we saw two cleaners carts filled with towels.
Stayed 2 nights in Jul 2025

8/10 Good

Loomis

Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jul 2025

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Hotel was Okay for a one night stay. Room was clean and quiet. Staff was very pleasant. Will stay there again,
Stayed 1 night in Jul 2025

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. I’ve been at this location many times and overall it’s a good hotel. There was a big roach in the bathroom which I know can happen regardless of how clean it is but, I found a used deodorant on the nightstand and a stain (as if someone spilled their drink) on the side of the bed like if it wasn’t cleaned at all.
Stayed 1 night in Jul 2025

8/10 Good

Robin

Descent for the price
Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025

2/10 Terrible

Susan, The Villages

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst one I have!!! Dirty room Carpet not clean Table broken Stink room Worst one. Wants refund!!!!! They did not help us at allll!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicia

Stayed 1 night in Jul 2025

4/10 Poor

Vikki

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walls are thin, bathroom was dirty, the shower had firt and hair in it. Front desk stated that the rooms are only cleaned every 14 days so if i want my room clean, its 10.00 extra. Breakfast was horrible including the coffee, when they had it. In order to get fresh towels, you had to take the dirty ones to the front desk to switch out but no wash clothes. Vent in bathroom didnt blow air so it was extremely hot. NEVER AGAIN!
Stayed 3 nights in Jul 2025

10/10 Excellent

Elijah

Stayed 1 night in Jul 2025

2/10 Terrible

Devyn

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was perfect, Except the loud bed. for every little movement it would squeak.
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimbrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Sasha

Travelled with family, Business traveller
The room was hot. The bed was so squeaky and the fitted sheet was too small. Just the bed being so noisy with every move was bad, couldn’t sleep. The elevator was so noisy and rattling, almost woke up the dead. There was mold on the bathroom walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The room was basic but clean. The area could be considered intimidating but I felt fine there.
Stayed 3 nights in Jul 2025