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HYATT house Houston/Galleria

3.0 star property

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Photo gallery for HYATT house Houston/Galleria

BBQ/picnic Area
Exterior
Premium bedding, down duvets, Select Comfort beds, in-room safe
Bar (on property)
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3440 Sage Rd, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪2 min walk‬
  • Place, The Galleria
    ‪13 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Select Comfort beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(22 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

HYATT house Houston/Galleria

Hotel with free breakfast, in the vicinity of Memorial Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at HYATT house Houston/Galleria. During your stay, you're just a quick walk from Richmond Avenue. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Houston Arboretum and Nature Center and 5 minutes from Memorial Park
  • Dogs welcome for a fee (restrictions apply)
HYATT house Houston/Galleria offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Houston/Galleria. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
HYATT house Houston/Galleria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

gary

Stayed 4 nights in Oct 2025

6/10 Okay

Andre

Travelled with group
Disliked: Cleanliness
My stay was ok.
Stayed 3 nights in Oct 2025

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting as well as the facility. The ceiling had traces of mold and mildew. I went in the room to lay across the bed in the bedroom but the television didn't work. I went downstairs to speak with the attendant about it. While doing this my wife and daughter called and said that there were roaches in the room. I immediately packed up my family and left the facility within 15 minutes. This was a terrible experience for me and my family. This was not as advertised. I will be seeking a full refund. Thank you in advance.
Stayed 2 nights in Oct 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, room comfort

We would absolutely stay here again

The AC water drips into our shower, room 431, from all the condensation from the AC units, so you have to keep the bathroom door closed and it will muffle the sound, during the season of AC useage. The toilet seat was broken and we asked them to fix it while we were there for 4 nights, but that never happened. Breakfast was good, hot, and there was a variety of foods and drinks. I loved how we could park in the garage on our floor level and walk right into our floor from the parking garage. It felt like a little more private that way.
Stayed 4 nights in Oct 2025

4/10 Poor

MARIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I got locked in my room because the lock/latch got stuck. I had to unscrew the door from inside to get out. My room was above the laundry room, the floor shook all the time the washers and dryers were on. Staff was very nice and complementary breakfast was good.
Stayed 3 nights in Oct 2025

4/10 Poor

Keri

Stayed 8 nights in Sep 2025

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You did not advertise there is a 25 $ parking charge for a dirty hotel which one could go down the street for free parking and a clean room.
Stayed 2 nights in Oct 2025

6/10 Okay

Guillermo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will say all staff was very polite, professional, and accommodating. The hotel was well kept and smelled of fresh laundry throughout. I stayed in the one bedroom suite which is spacious and almost comfortable. When making the reservation I specifically chose a handicap accessible room as I’m an amputee using a Walker to get around. The disappointment happened when it comes to the bathroom. Just because the room has a walk-in shower doesn’t make it accessible. Just because that shower has a grab bar doesn’t make that accessible. When using a mobility device, there has to be enough room for you to get in close the door and turn around and in my particular room, I found going to the bathroom and in the shower very frustrating because there wasn’t enough room to open the door with the shower door open and toilet in the way… the struggle was real. Because I was only staying one night I didn’t make it an issue. However, I would advise your staff to really be aware of the requirements of the Americans with disabilities act entails to truly make it an accessible space. Being able to turn around in the bathroom is important and being able to do that and being able to close the door for privacy is kind of a big deal. When a disabled guest arrives (especially those using a mobility device walker, scooter, wheelchair ) and has requested an accessible room it’s not just one shower rail that we need. A roll in shower with multiple handrails and space to maneuver is what’s necessary.
Stayed 1 night in Oct 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed that was the main reason for choosing this place. The pictures compared to real life was nothing like it. The comforters in the room both beds had mold in the inside. If you lift the comforter up you can see the black in there. I will post a picture. I have asthma and could not sleep in the bed. I slept on the floor. I definitely do not recommend this place. The breakfast was ok nothing to wake up for.
Black spots are mold. The cotton in there was not dried properly causing mold to grow.
Stayed 1 night in Oct 2025

10/10 Excellent

Katelyn

Stayed 2 nights in Aug 2025

8/10 Good

Marvin

Stayed 1 night in Sep 2025

10/10 Excellent

TeNeal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

roma

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and nothing like the pictures . Front reception wasn’t great
Stayed 1 night in Sep 2025

6/10 Okay

Ali

Travelled with family
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2025

6/10 Okay

Patrick

The TV in the room need to be replaced wasn’t clear
Stayed 1 night in Sep 2025

10/10 Excellent

Evelin

Stayed 1 night in Sep 2025

2/10 Terrible

kyishea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service, amenities
When I first booked this property, I thought it had direct relation to the Hyatt. It may just be a subsidiary because it wasn’t Hyatt standards. In my opinion. I gave the property this rating because. The level of cleanliness was not pristine the paper towel towels in the kitchenette were dirty on the first couple sheets, the area above the shower was not clean, and just look like everything could use a shampoo and wipe down once more. Also, my TV did not work m. However I will say the beds were clean, orderly and very comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

David

Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Stevan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was overwhelmingly, polite and very welcome. The room was perfect. The view was great. Definitely would love to visit this hotel again when I’m back in Houston.
Stayed 1 night in Sep 2025

10/10 Excellent

anntionette, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, cooking appliances available in room!
Stayed 1 night in Sep 2025

8/10 Good

Joel

Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025