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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)
Point of interest
Lobby
Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, Artcar Museum
    ‪4 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations, with blackout curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. This Houston hotel provides complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 492 out of 1010 reviews
Rating 8 - Good. 199 out of 1010 reviews
Rating 6 - Okay. 131 out of 1010 reviews
Rating 4 - Poor. 80 out of 1010 reviews
Rating 2 - Terrible. 108 out of 1010 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
We will be coming back soon
Stayed 1 night in Jan 2026

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with property
Stayed 1 night in Jan 2026

8/10 Good

Fanya

Liked: Cleanliness, amenities, property conditions & facilities
Got to the hotel around 2:30a.m, paid for the day before as I knew we would get in late and wanted to make sure we had somewhere to sleep before the 3:00p.m check-in. From the outside, my husband was not very happy when he saw where we were staying, he was ready book a different hotel but I asked we stay the 1st night and if he's uncomfortable we can make other arrangements. Surprisingly the room was cozy, very clean and bed was comfortable. Staffs were courteous and very helpful supplying extra towels. We were on the top floor and because we were staying 8 nights they suggested we move to the bottom floor to avoid the stairs (3 floors, no elevators). The room provided was quite similar to the one on the top floor. Noise was not an issue but I would suggest they work on getting a restaurant. We had to doordash or drive to get something to eat. I'll give the a 8/10. No closet, no safe in rooms but they do have drawers. You can get heat or AC when needed. Property on a whole was clean. There is someone at reception 24/7 and yes, we stayed the entire 8 nights. He was comfortable. Lynn
Stayed 8 nights in Dec 2025

10/10 Excellent

Rebecca Y

Liked: Cleanliness, amenities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Stay quiet and staff was helpful
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great retro place and very clean and secure.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities
yes it was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, and the price is was absolutely worth being safe on New Years Eve.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this place. I live in Houston and just wanted a night away for New Year’s Eve. Quiet and comfortable. The decor was perfect. The lighting was perfect. Just an amazing relaxing stay.
Stayed 1 night in Dec 2025

4/10 Poor

Karwan

Disliked: Amenities
Dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 2 nights in Dec 2025

6/10 Okay

Lazaro

Travelled with family
Liked: Staff & service, amenities
It was a nicely restored motel. The rooms were very pretty inside, but the sheets and walls were dirty. The “continental” breakfast was disappointing as it was only coffee and dry oatmeal packs. The surrounding area was pretty sketchy, but it was only about 15 minutes from the museum district which is where we spent most of our time. Overall, it wasn’t a bad stay, but we won’t stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Margarita

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The service was great, the front desk clerk was so kind and helpful. My room was dissapointing unfortunately. It was odd there was no phone and no fridge. The fridge i can understand but the phone part was very odd. I walked around in my socks while i got ready for a night out and my socks were so black! Which tells me they do not mop the floors regularly. Ive literally walked barefoot outside before and my feet werent that black, it was insane. There were a few broken lights. Overall the stay was okay. The place was clean from bugs and the beds were comfortable. The pool looked very clean and they are pet friendly from what i saw.
Stayed 1 night in Dec 2025

10/10 Excellent

ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved the space, quite yet close to everything!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karrar

Stayed 3 nights in Dec 2025

10/10 Excellent

Wayne, Bossier City

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay no real complaints especially considering the cost and it's pretty centrally located. I was able to extend my stay and keep my same room. Everyone that worked there I interacted with was nice. The room was clean but just a side note there's no Mini fridge in the room or microwave if that's important to you. At times it was a little noisy but nothing too crazy. Would stay again for sure.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
I always stay here when in Houston for work. Fun place and very clean. The staff is over the top friendly and accommodating!! I requested a mini fridge my last trip. Not only was there a mini fridge in my room, but the manager remembered that I requested two extra pillow during my last stay. The extra pillows were already on the bed! It is such a cool place. I highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Nov 2025

10/10 Excellent

Itzanahi

Stayed 1 night in Nov 2025

10/10 Excellent

Jakob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice remodel. Nice staff. Everything was clean for us.
Stayed 2 nights in Nov 2025

8/10 Good

Patsy

Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsea

Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Nov 2025

4/10 Poor

Michael

Business traveller
Liked: Amenities
Some rooms had refrigerators and some didn’t. One of rooms was dirty and we had to beg to get moved to a new room. Hotel had some cool pics and great pool.
Stayed 2 nights in Nov 2025

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