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Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

View from room
Lobby
Pool views, open daily
Outdoor pool, open 10:00 AM to 9:00 PM, pool cabanas (surcharge)
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
100 W Cavalcade St, Houston, TX, 77009
  • Daikin Park
    ‪5 min drive‬
  • George R. Brown Convention Center
    ‪6 min drive‬
  • Toyota Center
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

Art Deco hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area and conference space. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection offers 133 air-conditioned accommodations, with blackout curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and pool views while dining at Soluna
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 175 square feet (16 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection. Self parking is free.

This Art Deco Houston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 10:00 AM and 1:00 PM.
Soluna – This poolside bar specialises in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 10:00 AM to 1:00 PM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Soluna

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 504 out of 1009 reviews
Rating 8 - Good. 208 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 74 out of 1009 reviews
Rating 2 - Terrible. 106 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Stay was amazing, the vibe was there love the pool very active …
Stayed 1 night in Apr 2025

10/10 Excellent

Mei-Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Recommended

Highly recommended. The only thing is that the secondary lock on the doors in the rooms doesn't work, there's no mini-refrigerator, and they don't offer Continental Breakfast. When I went down to breakfast, there was only cornflakes and coffee. But from the moment I was told, the cleanliness and beauty of the rooms is 100%.
Stayed 1 night in Apr 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Md. Ashiqur

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ilde

Liked: Staff & service, room comfort

It was ok

The room itself is clean and bright. The beds and linens were comfortable and a/c was mice and cool. The property seems to be going through quitenof bit of construction. Exteriors parking lots and hallways were a bit filthy amd cluttered.
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They’re clearly in the middle of a renovation, and I really want to emphasize how kind lovely the staff was here, but it’s also clear they spent more money on looking good on the outside than on actual, normal basic things that every room should have. When I first pulled up, there was caution tape on the front door. Turns out, they were painting, but maybe just use a “wet paint” sign so it doesn’t look like an active crime scene lol. Maybe it really was a warning! This was the first time in my life I’ve ever asked to change rooms. When I opened the door, there was an overpowering smell of something like paint and, I don’t know… mildew? My eyes were watery and itchy. They were super accommodating and walked me to my new room so that they could verify this one wouldn’t have the same problem, and it didn’t. However, because I saw what the first room had, I could also spot what was missing in this one. There was no place to put clothes. No cabinet, no closet, not even a wall hook — which also meant no place to put towels. I putting my suitcase on the floor for the night, but I realized later that the tile floor was actually pretty dirty. After walking barefoot from the shower to my suitcase, my feet were filthy. There was no toilet paper holder so the TP was just on the edge of the tub, but the roll was stamped lol. No hairdryer. No place to plug my phone in near the bed. Y'all, these aren't even amenities, they’re basics.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Francisco

Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Property conditions & facilities
Nothing like advertised Took $50 contingency deposit. Absolutely nothing to put on room bill so just a way to keep money for several days Place run down Air conditioner was laying on floor
Stayed 1 night in Apr 2025

8/10 Good

Holly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pros: comfy bed, modern furnishings,
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
love staying here it’s a go to
Stayed 1 night in Mar 2025

6/10 Okay

Leroy

Business traveller
Liked: Staff & service
It’s actually my fault for not understanding this place was a party hotel and not a place for comfort/relaxation. Staff was really nice and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kasim

Business traveller
Liked: Amenities, property conditions & facilities
While this property might not look inviting on the outside, the room was clean. Most importantly the staff went above and beyond to accommodate an early check in. Super friendly, very kind and professional.
Stayed 1 night in Mar 2025

4/10 Poor

Casey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Wakenda

Travelled with partner, Travelled with group
Liked: Amenities
Rooms were still a little dirty from renovations that were happening. Most rooms were still being renovated during the stay so we didn't get the pool view rooms like i paid for. Check in staff were nice but the bar people came off as somewhat rude.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
It was has been renovated to a unique and enjoyable hotel
Stayed 1 night in Mar 2025

8/10 Good

Ebba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The location was a little iffy, but at the end, we enjoyed our stay. At the front entrance, there was someone in a costume, not sure if it was related to Mardi Gras… and they were filming/blogging… not sure I came with my fam and it was comforting to see the night attendant with her kid helping out Overall, we enjoyed our stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer services and a very ugly and uns

I didnt even stay the place felt unsafe and it looked to my standers to dirty. My kids didn't even want to get down from the car. The security guard looked creepy and the girl in the front dest looked like she had no idea of what she was doing and she mas perping like if she was drunk. Then i requested a cancelation and they told me that only the general manager could do that. And when he finally called me Back he was very rude and he told me he doesn't work 24 7 and that i was bothering him on his day off for something that wasn't INPORTANTE and that I could wait until he returned to work. He told me to contact hotels.com if i wanted a refund for a no show. I explained to him that I was at the premises but that I totally didn't feel safe and hes response was WELL THAT'S HILARIOUS BECAUSE A LOT OF PEOPLE STAY THERE AT THE DAILY AND THAT HE WAS GOING TO BAND ME FROM HIS HOTEL.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Feb 2025

4/10 Poor

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Comfortable room. Very friendly and courteous staff.
Stayed 1 night in Feb 2025

6/10 Okay

Mitchell

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not in a good neighborhood. Noisy
Stayed 1 night in Feb 2025

10/10 Excellent

JAIME

Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel Ugochukwu

Stayed 6 nights in Oct 2024