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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

View from room
Lobby
Lounge
Outdoor pool, open 10:00 AM to 9:00 PM, pool cabanas (surcharge)
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, Artcar Museum
    ‪4 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory-foam beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Art Deco hotel with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations, with blackout curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine at Heights House Cafe, a café with pool views
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space and multilingual staff
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Cafe – This poolside café specialises in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Heights House Cafe

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 110 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Rest room, great stay. They just need curtains to block out light so you can sleep comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They announced my room number out loud when I was Checking in, they don’t offer Breakfast that they said they did, bar is closed unlike they offer, room is dingy but after you clean it yourself it’s fine, pool is ok except canopy is older, but the way they tried to design the property is cute. Told front desk about issues and pretty much got told sorry it will be better next time. Day shift is pretty nice for the most part.
Stayed 2 nights in Aug 2025

2/10 Terrible

FERDINAND

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarita

Travelled with group
Disliked: Cleanliness

Not horrible but could have been better

Beds were comfortable, no fridge or microwave in room. The dresser had a big stain on it. No toilet paper holder in bathroom and our room was overlooking a street with a dirty dumpster in view. No pool towels were offered and when I asked I was given bath towels. Cigarette butts on stairs. No restaurant or bar,
Stayed 1 night in Aug 2025

10/10 Excellent

Syry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite part of my experience was the staff
Stayed 3 nights in May 2025

2/10 Terrible

Yissele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Way too much moisture in the rooms. I was changed to another room after my room door is not locking properly. The bed sheets and pillows were moist and had a nasty odor.
Stayed 1 night in Aug 2025

6/10 Okay

Erica

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was great, I just didn't trust the bathrooms. Also, very noisy at 5am. Property is beautiful otherwise.
Stayed 1 night in Aug 2025

6/10 Okay

Praneeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly, but the hotel looks old
Stayed 1 night in Jul 2025

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel! Amazing Staff!

I visited Houston on a friends trip and this hotel was awesome! We really like the pop art style, the room size, and the outdoor cabana area. It was a perfect little hotel that was able to comfortable sleep 4 people in a 2 bedroom. Will return.
Stayed 2 nights in May 2025

6/10 Okay

christopher

Liked: Staff & service, amenities
A motel made to look nicer . Super ghetto
Stayed 2 nights in Jul 2025

2/10 Terrible

George

Stayed 1 night in Jul 2025

10/10 Excellent

Jarese

Liked: Room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a booking error made on my part and the young lady working the front desk was very rude and dismissive about the situation and actually locked us out of our room and I asked if we could reenter she told me no and I told her we had our service dog inside and then she said we could go back in to retrieve the dog and that we only had until 3:00 p.m. to resolve the issue or we would be locked out again. We were treated as if we were freeloaders and not as someone who simply made a small booking error.
Stayed 1 night in Jul 2025

8/10 Good

Edith

Stayed 3 nights in Jun 2025

10/10 Excellent

Robin

Stayed 2 nights in Jul 2025

4/10 Poor

Timothy

Travelled with partner
Disliked: Amenities
The hotel is a cool getaway but the pictures do not do this place justice. Pictures look luxury and that’s what I expected and was disappointed for the amount I payed. Our hotel room didn’t have a fridge and the bed was very thin and only came with two pillows haha. The room was very cold so that’s a plus. But I wouldn’t waste my time again. If you’re looking for luxury fun this isn’t the place to go. This is what we call ✨ ghetto fabulous ✨
Stayed 1 night in Jul 2025

6/10 Okay

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dead cockroaches

The aesthetic of the hotel was very nice chic clean kinda like a retro modern look we loved it. But when we checked in to our room there was dead cockroaches on the floor and in the sink. The beds were comfortable tho.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

The guy at was very friendly and helpful. I was disappointed to find out that the bar/restaurant is only open on weekends. Also, smart TVs would be great. While in the area for business, it would be nice to have the ability to stream shows. I will be back for a couple of weeks in a row and I am seriously considering staying here. The pool and outside areas are really nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joanna

Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Stayed 1 night in Jul 2025

6/10 Okay

Rose

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Game night was texted and should have lasted till 9, rap music went on until 10p.
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025