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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Exterior
Exterior
Free daily buffet breakfast
Suite, Multiple Beds | Minibar, in-room safe, desk, blackout curtains
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21010 Katy Fwy, Katy, TX, 77449
  • Place, Houston Methodist Continuing Care Hospital
    ‪2 min drive‬
  • Place, Houston Methodist West Hospital
    ‪2 min drive‬
  • Place, Andretti Karting and Games
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is €102
includes taxes & fees
25 Jan - 26 Jan
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Hotel in Katy with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Houston West - Katy by IHG gets high marks from our customers. During your stay, you'll be close to Katy Mills Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Katy Mills Mall and 13 minutes from CityCentre
Holiday Inn Express & Suites Houston West - Katy by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston West - Katy by IHG. Self parking is free.

This Katy hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 956 reviews
Rating 8 - Good. 196 out of 956 reviews
Rating 6 - Okay. 73 out of 956 reviews
Rating 4 - Poor. 42 out of 956 reviews
Rating 2 - Terrible. 49 out of 956 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Stayed 1 night in Oct 2025

4/10 Poor

Catalina

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel was underwhelming honestly. The staff were friendly. But 1st there was a misunderstanding with the hotel.com reservation. I reserved a 2 queen. They gave me a 1 King. They didn’t have 2 queen room they said. The 1st room had strong humidity odor. They easily changed me to another room. It was the room next door that smelled way less. The room and bathroom were clean. I will not go back to that hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

freddy

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly-Ann

Stayed 3 nights in Oct 2025

6/10 Okay

Bradley

Disliked: Staff & service, amenities
Needs some updating. Hot water was almost non -existent
Stayed 1 night in Sep 2025

6/10 Okay

Emmauel

Liked: Cleanliness, staff & service, amenities
While I was in the room, I seen two huge water bugs. The shower needed a bit more pressure, and the water never really heated up fully.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Andrea

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast eggs were mushy like slime. I thought maybe they were too hot and needed to cool down and and I waited 30 min and they were watery. My room had no hot water and I called front desk at night and was told maintenance would come look at my shower and no by ever came. My husband and I showered with cold water. My baby was washed by a sponge becatse no way I’d bathe him in cold water. Then the sink handle in bathroom and a dark brown stain underneath like if it was poop. Watch out for the feathered pillows they stick out and poke you sharp hurts a lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Luz Mary, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly people, the breakfast man was super friendly, the pool wasn't very clean but it's okay
Stayed 3 nights in Sep 2025

10/10 Excellent

Arthur

Stayed 1 night in Sep 2025

10/10 Excellent

Myrna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort

My stay

Clean room, breakfast great, staff great. Room smelled strongly like mildew
Stayed 1 night in Sep 2025

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 days ,staff was great and friendly. Room was clean. Area was close to restaurants, shopping and very convenient. Would stay again if im in the area.
Stayed 2 nights in Sep 2025

6/10 Okay

Ariel

Liked: Staff & service
The bed was really comfortable however, that breakfast should be free. It was not good at all. Only one elevator worked. It was a mildew like smell through the whole hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Hsiao Mei

Stayed 2 nights in Sep 2025

2/10 Terrible

Jose

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived with my family September 13 at midnight for a weekend vacation. Asked the gentleman at the front desk if there was 2 rooms available and was told they were booked which was not true at all. I then let him know that I had reservation already and checked in. Soon as we open the door to our room we are greeted by a huge cockroach on the floor. We then requested a refund and the same gentleman asked if we wanted a different room.. after saying they were “fully booked”. Fast forward to today I’ve yet to receive a refund or any email stating such.
Stayed 2 nights in Sep 2025

6/10 Okay

Mytia

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price and CLEAN!!

Overall this place was great and well worth the price. Staff was friendly and accommodating. Room and bathroom was spacious enough and rather clean. NOT TO MENTION that the location was good. Walking distance to Cheddars and Olive Garden and another Ribs place that I did not get a chance to visit. I would definitely stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Mary Kay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

So noisy

Our room was soooooo noisy…..all night. Slamming doors, people talking loud in the middle of the night. The hot water was barely luke warm…miserable shower experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

GINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good loved everything
Stayed 1 night in Sep 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

DAVIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a business ministry endeavor
Stayed 2 nights in Jun 2025

10/10 Excellent

KARMINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

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