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Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property
VIP Access

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Terrace/patio
Point of interest
Room amenity
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room (Speciality)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(55 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, 998 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Houston - Galleria Area by IHG

Hotel with free breakfast, steps from Westheimer Road
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Houston - Galleria Area by IHG offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers and hairdryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Houston - Galleria Area by IHG gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Westheimer Road and 8 minutes by car from Rice University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Express Houston - Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at Holiday Inn Express Houston - Galleria Area by IHG. Parking is available for a fee.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
On-site venue – This lobby lounge serves breakfast, lunch, dinner and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Reviews

Holiday Inn Express Houston - Galleria Area by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 797 out of 1000 reviews
Rating 8 - Good. 114 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite
Stayed 3 nights in Sep 2025

10/10 Excellent

Zurick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always have a wonderful stay at this property. The hotel feels modern and well-kept, with a great range of amenities. One of the highlights is the evening reception with food and wine—it adds such a welcoming touch. The staff is genuinely friendly and attentive, which makes the experience even better. Its location near the Galleria Mall is also a big plus. Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, very good area, the breakfast amazing, and lastly the staff was always at your service. Even though all that was pleasant, there was a fee of 25$ a day for parking in the garage that was not made clear to us. The parking garage was the ONLY place for parking therefore you are forced to pay, so consider that fact before booking. Aside from that they charged me the money out of my deposit. Which again, they told us the 100$ was for a deposit not for parking. Conveniently this was made known to us upon leaving which was very upsetting. Other than that the stay was great and very pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

PHUONG

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business as usual

Good place to stay. It’s always nice to find a hotel that meets expectations after a long business day
Stayed 3 nights in Aug 2025

10/10 Excellent

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again without question

Check in was great, parking is $28 per car, but you must scan a key card to get in and out and in addition to the "arm" of the garage, there's also a fence that drops from the ceiling so we felt VERY secure there. Rooms were clean and nice. Offer a social hour in the evenings with complimentary beverages and appetizers for hotel guests, great breakfast (better than the typical eggs and a bagel hotel breakfast). Overall VERY pleased and would absolutely stay here again. Always looking for "in town" places to stay after late nights at the ball game or rodeo season. Will keep this one on our list.
Stayed 1 night in Aug 2025

4/10 Poor

tanya

Stayed 1 night in Aug 2025

10/10 Excellent

TONYETTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a girls trip and had a great time. It was close to everything and the stay was great. Will be back!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Very nice, clean hotel. Wonderful breakfast. Nice location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the room was comfortable and clean I would definitely recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maruthavanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lot of options including hot food. Car parking was attached to the hotel and very comfortable. Hotel was very clean, close to Galleria mall with lot of dining options. Bed was comfortable and shower very very clean.
Stayed 4 nights in Aug 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only knock on this location was the non existent water pressure in the shower… when your in Texas weather you want to have a nice shower to cool off.
Stayed 5 nights in Aug 2025

8/10 Good

Shad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly and courteous. The room was modern, spacious and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Melvin

Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Javerick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Very nice, spacious room and bathroom, Very comfortable bed. Location perfect for my business trip, 15 minute drive to downtown, 2 min drive to Uptown/Galleria/River Oaks area. Tons of restaurants and shopping nearby. Garage parking was nice perk. The had a social hour I did not partake in but looked fun :)
Stayed 2 nights in Aug 2025