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Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Terrace/patio
Point of interest
Point of interest
In-room safe, iron/ironing board, free WiFi, bed sheets
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(84 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room (Speciality)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

View from room

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

View from room

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express Houston - Galleria Area by IHG

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Houston - Galleria Area by IHG offers 169 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This accommodation is furnished with single sofa beds. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Houston - Galleria Area by IHG gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Free WiFi in public areas, a free manager's reception and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Westheimer Road and 8 minutes by car from Rice University
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express Houston - Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3450 square feet (321 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at Holiday Inn Express Houston - Galleria Area by IHG. Parking is available for a fee.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Launch Pad – This lobby lounge serves breakfast, dinner and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 28 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Launch Pad

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,450 square feet of conference space
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Holiday Inn Express Houston - Galleria Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1007 reviews
Rating 8 - Good. 107 out of 1007 reviews
Rating 6 - Okay. 46 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the breakfast that was included in the stay Didn’t like having to pay for parking
Stayed 2 nights in Jan 2026

6/10 Okay

arturo

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel with a free breakfast it is near the galleria mall and several museums with great restaurants all around the area, I would stay again
Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2026

8/10 Good

Wilson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good: location, room cleanness, breakfast, parking. Can do better: better information at check in. We had to consistently ask questions for information that was not provided by the front desk. Like breakfast availability and times, check out times, additional fees, sending or emailing a receipt once checkout is complete. Overall, good place to stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, located in a great area near walkable locations for eating, sightseeing, and shopping. The room was nice and spacious, bed and pillow got a 8/10 for me. Breakfast was included with the booking which we took advantage of (it was pretty good and filling). You do have to pay nightly for parking if you choose to bring your own vehicle or rent one (I think it was $28 a night). Overall, I had a great experience and the staffs were respectful and kind. I was happy to see they had Dove products in the bathroom. This was the first time I used a hotels bathroom bodywash.
Stayed 4 nights in Jan 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff are disinterested. Guy in parking lot asked me where the "hotel stayers" are supposed to park. Not much new in 2026.
Stayed 1 night in Jan 2026

10/10 Excellent

Sabiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again great location & clean room also friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Stayed 2 nights in Jan 2026

6/10 Okay

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I messaged 3 times about a high floor. No one returned message. When I got there and stayed no one answered the response was it probably wasn't one. Did not like that remark. It could've been answered differently or apologized for no one responding. Will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sophia

Stayed 2 nights in Dec 2025

6/10 Okay

Courtney

Stayed 2 nights in Jan 2026

10/10 Excellent

Graciela, Dallas

Stayed 1 night in Jan 2026

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great staff, friendly
Stayed 3 nights in Dec 2025

8/10 Good

Dragan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. The breakfast included with the stay was better than most.
Stayed 2 nights in Oct 2025

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but Too much street noise for Saturday AM...awakened several times. Only one checkin attendant so it took 20min to check in...instructions regarding elevator location, WIFI, parking garage ingress and egress and free breakfast were not as clear as they should have been. Room temperature thermostat adjustment was slow. Breakfast was hot and some variety but not great.
Stayed 1 night in Jan 2026

10/10 Excellent

Sabine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, great breakfast, comfortable bed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Fransisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spacious and we like that they provide both firm and soft pillows. The only downside is we have to pay for parking but everything else was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammad Javad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room new facility close to the galleria . friendly staff and great amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. No fluids on sheets.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Rooms and staff
Stayed 3 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The ice machine on my floor was not working.
Stayed 4 nights in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
First room had ants so the switched us rooms. 2nd room was clean. Staff was courteous
Stayed 2 nights in Dec 2025

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