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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Coffee service
Meeting facility
Desk, iron/ironing board, cots/infant beds, free WiFi
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, Philips 66
    ‪7 min walk‬
  • Place, Harwin Drive Shopping District
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites West Chase

Hotel with free parking, steps from Westheimer Road
This hotel features a fitness centre, coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary newspapers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Road. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Steps from Westheimer Road and 15 minutes by car from Rice University
As a guest of Quality Inn & Suites West Chase, you'll find a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Reviews

Quality Inn & Suites West Chase Reviews

6.6

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

Reviews

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, great breakfast, comfy room

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens
Stayed 1 night in Aug 2025

10/10 Excellent

helmi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Riesel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Huy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shekanah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice
Stayed 1 night in Jul 2025

4/10 Poor

Fatiha

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that
Stayed 1 night in Jul 2025

10/10 Excellent

Neidine

Stayed 2 nights in Jul 2025

8/10 Good

Sinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time in a row that ive booked here cuz i do like it but ive noticed Roaches. Also my watch had fell by one of the furniture i moved it to get it and there was trash I mean the cleaning ladies can do better other than that it was good.. One last thing i liked that they did the House keeping but it was done w/o us knowing until afterwards just please be considerate to next time just ask us if we want it or Not.
Stayed 1 night in Jul 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities
okay
Stayed 1 night in Jul 2025

2/10 Terrible

Kimberly, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2025

10/10 Excellent

Daveion

Stayed 1 night in Jun 2025

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

2/10 Terrible

Tyrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Obed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

2/10 Terrible

Chase

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 1 night in May 2025

6/10 Okay

Chase

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken recline chair (should be in the trash so bad), did they find it in the trash ? Roaches everywhere. All furniture is old and party broken. Carpet is sticky. This place needs an overhaul. Definitely not a place that you want to stay. Management or Owner does NOT care about customers and is trying to earn all they can without doing any updates and cure health issues.
Stayed 2 nights in May 2025

4/10 Poor

Negin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACH CITY - They moved us "3" times (3 different rooms, different floor) but each time - so many roaches. So we left after 4 hours. DO NOT STAY HERE. I stayed here just a few weeks ago and left after 1 day and was advised it was taken care of and all was ok. So I put some friends of mine in there for a 3 day stay and it was WORSE. ROACH CITY - I was embarrassed I recommended it for my friends and personally moved them to a much better hotel - apologizing constantly for trusting this manager. Even opened the refrigerator and 5 roaches around and in the refrigerator DO NOT STAY HERE.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Location good

Location wise it is convenient, if you will go to renew philippine passport it is 4mins away to the consulate, price wise affordable, service is poor. Frontdesk they took forever to attend you. They will not answer calls and nobody stays iin the frontdesk.
Stayed 2 nights in May 2025

2/10 Terrible

Russel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Amenities
Staff was very nice but it was roach in the room
Stayed 1 night in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Staff & service, room comfort
Good so far
Stayed 1 night in May 2025