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Residence Inn by Marriott Houston Downtown/Convention Center

3.0 star property

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Photo gallery for Residence Inn by Marriott Houston Downtown/Convention Center

Exterior
Reception
Free daily continental breakfast
Lobby
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry

Explore the area

View in a map
904 Dallas St, Houston, TX, 77002
  • Place, Toyota Center
    ‪7 min walk‬
  • Place, Daikin Park
    ‪12 min walk‬
  • Place, George R. Brown Convention Center
    ‪15 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 74 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, free cots/infant beds, free WiFi

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | Living area | 25-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
Springhill Suites by Marriott Houston Dwntn/Convention Cntr
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  • Breakfast included
  • Free WiFi
  • Air conditioning
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includes taxes & fees
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About this property

Residence Inn by Marriott Houston Downtown/Convention Center

Hotel with free breakfast, near Toyota Center
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Houston Downtown/Convention Center offers 171 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 25-inch LCD televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Houston Downtown/Convention Center. During your stay, you're just a quick walk from Houston Police Department Museum. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by foot from Toyota Center and a 2-minute drive from Daikin Park
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Houston Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Residence Inn by Marriott Houston Downtown/Convention Center also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Houston hotel is smoke free.

Guests are served a free continental breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.61 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Convention Aparthotel
Residence Inn Convention Aparthotel Houston Downtown Center
Residence Inn Houston Downtown Convention Center
Residence Inn Houston Downtown Convention Center Aparthotel
Residence Inn Convention Center Aparthotel
Houston Residence Inn
Residence Inn Houston Downtown Hotel Houston

Reviews

Residence Inn by Marriott Houston Downtown/Convention Center Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 817 reviews
Rating 8 - Good. 215 out of 817 reviews
Rating 6 - Okay. 62 out of 817 reviews
Rating 4 - Poor. 31 out of 817 reviews
Rating 2 - Terrible. 50 out of 817 reviews

Reviews

2/10 Terrible

Eve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Stayed 3 nights in Apr 2025

6/10 Okay

Kim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

June 2025 stay

Staff was very friendly. The breakfast had a good selection each day. My refrigerator wasn't working very well, it wasn't cold at all and it wouldn't make ice at all and after 3 complaints, I gave up. Also, there is ONLY valet parking at $60 per day, which was not what I was expecting.
Stayed 9 nights in Jun 2025

10/10 Excellent

evelyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the front desk was especially efficient. Ray was very welcoming and helpful. We were on the 3rd floor. We did not know that people race their cars on the street right outside, especially on weekends. As a result, we could hardly sleep. If you stay here, request a room on an upper floor. Ask for one that is especially quiet.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel air flow was horrible. Always hot and muggy in the halls and took forever to get room cooled down.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cindy Lou

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Thanks, BUT NO THANKS

Parking was VALET ONLY WE PARKED BLOCKS AWAY HAD UBER TAKE US AFRAID OF STREET PEOPLE LEFT AT 2am OUTSIDE NOISE ALL THE TIME PLUMBING or faucets were terrible in sink and shower Beds were HARD PEOPLE WERE VERY FRIENDLY I DONT RECOMMEND THEM THO NO LOCAL BASEBALL GAME AVAILABLE!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ingrid P.

Stayed 5 nights in May 2025

10/10 Excellent

Nandakumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff members were very friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had a wonderful stay here! The staff was welcoming and attentive and our room was nice and spacious with a great kitchen space. If we’re ever back in area we already said we would be back. The only small thing that I’d ask for is for breakfast to be a bit versatile. I understand if that’s a big ask but that would be the only thing. Other than that keep up the fantastic work!
Stayed 5 nights in May 2025

6/10 Okay

Ni

Travelled with family
The hotel and staff was very good but the area near the hotel like the train station was filthy and smelly and I felt unsafe because of the drug addicts hanging around the property
Stayed 7 nights in Apr 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were good. The only problem was parking. The hotel shares the postage stamp-sized parking area with two other hotels. The only choice was in the street or pay $60 for overnight parking. There were no places available on the street that were within three or so blocks. As a single female alone at night, I paid the $60 which I consider to be gouging.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Stayed 1 night in May 2025

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great customer service. Only thing I would say is that the property is a bit dated. But I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself is clean, staff is nice. Downtown Houston is dodgy, especially for a woman walking alone. Be aware and watch for being approached by panhandling vagrants.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
great costumer service
Stayed 1 night in May 2025

2/10 Terrible

Yaritza

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Anamaria

Stayed 1 night in Apr 2025

4/10 Poor

Lucious

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service
There was not a lot of anything around the property.
Stayed 3 nights in May 2025

8/10 Good

Kymeyone

Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2025

10/10 Excellent

Alin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and great valet parking
Stayed 2 nights in May 2025