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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Property preview
Lobby
BBQ/picnic Area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
5190 Hidalgo St, Houston, TX, 77056
  • Place, The Galleria
    ‪5 min walk‬
  • Place, MD Anderson Cancer Center
    ‪8 min drive‬
  • Place, NRG Stadium
    ‪10 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(18 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,595 reviews
The price is €117
includes taxes & fees
28 Sept - 29 Sept
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 29 September 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 564 out of 1113 reviews
Rating 8 - Good. 255 out of 1113 reviews
Rating 6 - Okay. 150 out of 1113 reviews
Rating 4 - Poor. 85 out of 1113 reviews
Rating 2 - Terrible. 59 out of 1113 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities

Decent hotel

My stay was fine, not really great or really bad. I didn't love the $100 deposit they charged on my card, but the area was nice & safe, and having a couple restaurants across the street was appreciated. I was glad they offered free onsite parking, because so many hotels don't nowadays. The breakfast was pretty decent too; it was nice to get a buffet instead of a plain continental. Also, the setup of the room was done well, there was no wasted space, though some of the furnishings were a tad older.
Stayed 2 nights in Jun 2025

6/10 Okay

Darwyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Joyceann

Liked: Cleanliness, amenities, property conditions & facilities
I always book with Sonesta whenever I go out town. It’s always home environment
Stayed 4 nights in May 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, location, services and staff, just the internet not extremely fast.
Stayed 4 nights in Jun 2025

6/10 Okay

victor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

nice hotel

It is a very well located hotel. The staff is very friendly, the room is comfortable. But it seems that needs a little of renewal, the bathroom, is outdated, with the curtains in the bathtub, is a little uncomfortable to take a bath. Besides that, it has a buffet, that ends at 9am, a little bit early. and the parking is free, and you can walk to the galleria mall.
Stayed 3 nights in Jun 2025

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy, with a professional staff member. There was a $100 deposit for incidentals. The suite was spacious, a bit dated, but clean. It was incredibly convenient to have the Galleria Mall within walking distance (5 mins.). Our stay was affordable and enjoyable!
Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Catfished by a hotel. Ratings must be fake. Mildew smell on entire floor. Slant in room so bad, door wouldnt lock properly and can see daylight below. Severe water damage stains on ceiling in room. No hot water in shower. Room phone disconnected and wires everywhere. No ice machine. Dont typically put in reviews but this was one of the worst misrepresentations of a hotel ive seen.
Stayed 1 night in Jun 2025

6/10 Okay

Ynette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good for families after a few needed touchups.

Queen suite was a good size for our family of four. The staff was friendly and helpful. The housekeeping staff were very hardworking. Nice small pool for staying cool and good little daily breakfast. The only issues were the furniture and parts of the buildings need a little bit of a refresh. Also the hot water was not consistently hot for the shower. Overall a decent facility for families.
Stayed 5 nights in Jun 2025

10/10 Excellent

Pragnya Jayachandra

Stayed 2 nights in Jun 2025

8/10 Good

AJ

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Close to where I wanted to be.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawn

Stayed 1 night in Jun 2025

10/10 Excellent

Babatunde, Atlanta

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel stay! The rooms are spacious, clean & the staff is very friendly. Free parking is a plus!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Telicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained. Beds are moved and comfortable. This hotel has been our preference each visit to Houston.
Stayed 1 night in Jun 2025

10/10 Excellent

Madelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is the best bang for your buck. Free breakfast and free parking and it’s not in a sketchy area. My only complaint is that the AC that kicks on and off all night somehow wakes me up. This doesn’t happen at other hotels for me. I will however still stay at this hotel because everything else is great.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Layne

Disliked: Property conditions & facilities
Needs an update.
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love staying at this hotel when I visit family in Houston. I feel safe staying there. The staff is always friendly. I would highly recommend this hotel to anyone going to Houston, plus it's so close to the Galleria.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lafayette

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Johannes van

Travelled with family
Liked: Cleanliness
Efficient, clean, well located, free breakfast, free parking.
Stayed 3 nights in May 2025

4/10 Poor

Xochitl

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

I travel frequently to Houston and have had excellent service and support from the desk staff and the service members.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nicer than expected. Don't go to the Texas Taproom across the street. The food is not good.
Stayed 1 night in May 2025