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Springhill Suites By Marriott Houston Brookhollow

3.0 star property

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Photo gallery for Springhill Suites By Marriott Houston Brookhollow

Property amenity
Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
2750 North Loop West, Houston, TX, 77092
  • Place, Delmar Stadium
    ‪17 min walk‬
  • Place, Karbach Brewing
    ‪18 min walk‬
  • Place, Memorial Hermann Greater Heights Hospital
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(53 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds

7.6 out of 10
Good
(45 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Springhill Suites By Marriott Houston Brookhollow

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
Springhill Suites By Marriott Houston Brookhollow offers 79 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites By Marriott Houston Brookhollow. During your stay, you'll be within walking distance of Karbach Brewing. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Daikin Park and 13 minutes from Toyota Center
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Springhill Suites By Marriott Houston Brookhollow also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per day
  • 2.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Springhill Suites By Marriott Houston Brookhollow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was the best. The breakfast was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Execellent staff!
Stayed 1 night in Dec 2025

6/10 Okay

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Tyra

Stayed 1 night in Dec 2025

8/10 Good

Veronika, San Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable (just a bit warm, because there was a small couch in front of the AC wall unit - and we do believe that that prevented the return of the flow of air in the room). Breakfast was a bit complicated (we though it was complimentary and a buffet and we arrived to breakfast early Saturday morning, it took longer than we expected and the service was not great. Sunday was better and we even got a kids’ menu that was super helpful). Communication would have helped as we believe management had changed.
Stayed 1 night in Nov 2025

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were spotless, comfortable bed, Hotel is beautiful Staff were very nice Breakfast hostess was exceptionally helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

6/10 Okay

Guillermo

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed overall experience. Staff was great! Gym great!
Stayed 1 night in Nov 2025

2/10 Terrible

Dolores

Disliked: Cleanliness, amenities, property conditions & facilities
Even though newly remodeled, the hotel wasn't clean and the room not cleaned daily even after requested. I had to go down and get new towels and was given 1 towel for 2 people in the room. Customer service at this hotel is horrible. We had to check out early due to a flight cancellation. I contacted the front desk who approve it then when I checked out they told me they couldn't check me out but they would make sure the refund was approved. When I received the bill and contacted them, they said they wouldn't approve it. i would recommend NOT staying at this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, front desk staff was friendly. Bteakfast staff was courteous and eager to help. Overall this was an excellent place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julian, DeSoto

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, especially the woman who works in the breakfast area (I am so sorry I didn’t catch her name).
Stayed 2 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t have chosen to do this review if I knew I had to write something.
Stayed 4 nights in Oct 2025

8/10 Good

Adam Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. The elevator is a bit clunky. Room cleaning was "every other day" and they didn't replace my towels, so I had to go ask the front desk. The accommodations were very roomy.
Stayed 4 nights in Sep 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We checked in at 10pm, got to the room and the thermostat was on 80. No problem, turned it down and went to bed. Woke up at 2am and were hot. Temperature in the room had not changed - still at 80 in spite of setting being at 72. Did not feel like asking anyone at that time to try to fix it or move us so just lumped it until the next morning. When we told the front desk about it the clerk said that the new rooms are set up so that if no movement is detected the a/c goes back to the higher temps. We point out the obvious that when sleeping we don't move around much and the clerk, rather indignantly stated that we should have held the three buttons down on the thermostat to stop the auto adjust feature. There was nothing on the thermostat to indicate this (and in fact, there were four buttons on the thermostat so which to push anyway?) and no one at the front desk told us about this at check-in. It is bad enough that the a/c does not work in a room that you pay $190 bucks for but the attitude of the clerk just made it worse. We should have insisted on a reduction in our charge but did feel like arguing about it. In addition to the a/c and attitude, the complimentary breakfast was poor at best. Cold eggs and cold hash browns sounds tasty doesn't it?. It is too bad - otherwise it is a pretty nice place. No way it is worth the $190 though. We would definitely recommend looking and staying somewhere else.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights and was very happy with my hotel experience. Room was clean and spacious and gym was nice as well. Breakfast could have had more variety but overall solid hotel stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again 😔

The positives: friendly staff, nice room and very clean. The negatives: our room was on first floor facing the parking lot. We had so much light from the parking lot coming around the curtain that it was difficult to sleep. There is also a lot of road noise as the hotel is located very close to a highway. There also was no hot water- showering was miserable.
Stayed 1 night in Sep 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great breakfast, and very clean!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Taryn

Stayed 1 night in Aug 2025

6/10 Okay

Chad

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not have spoons for breakfast to entire time I was there. Room door would not close without effort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 1 night in Aug 2025

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