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SureStay by Best Western Channelview

2.5 star property

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Photo gallery for SureStay by Best Western Channelview

A bathroom with a granite countertop sink, a mirror, a toilet, and a towel rack with folded towels.
Lobby
A hotel lobby with dark wood flooring, a stone accent wall, red leather chairs, a table, and a display rack with brochures.
Full-sized fridge, microwave, stovetop, coffee/tea maker
A hotel room with two beds, a wooden floor, a door, and a wall-mounted shelf.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
16939 I 10 E, Channelview, TX, 77530
  • Place, Port of Houston
    ‪4 min drive‬
  • Place, San Jacinto Mall
    ‪7 min drive‬
  • Place, San Jacinto Battleground State Historic Site
    ‪11 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden floor, a door, and a wall-mounted shelf.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A neatly made bed with a patterned bedspread, a headboard, a bedside table with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

A hotel room with two beds, wooden flooring, and wall-mounted light fixtures.

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a chair, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a nightstand, a wall-mounted light, and a framed picture.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

SureStay by Best Western Channelview

Along with a snack bar/deli, this hotel has coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a vending machine are on-site. Change of towels is available on request
SureStay by Best Western Channelview offers 56 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Channelview hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at SureStay by Best Western Channelview, you'll be close to Port of Houston. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Just a 5-minute drive from Port of Houston and 7 minutes from East Houston Regional Med Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. SureStay by Best Western Channelview also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available. A complete renovation of SureStay by Best Western Channelview was completed in November 2022.

Smoking is allowed in designated areas at this Channelview hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - November 2022

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 15.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 75 and a deposit of USD 45 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 45 per stay
  • Pet fee: USD 10 per pet, per day plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Property Registration Number Best Western
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

SureStay by Best Western Channelview Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 113 out of 268 reviews
Rating 8 - Good. 59 out of 268 reviews
Rating 6 - Okay. 35 out of 268 reviews
Rating 4 - Poor. 23 out of 268 reviews
Rating 2 - Terrible. 38 out of 268 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anthony

Liked: Staff & service, amenities
Friendly service, comfortable bed, hot shower.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. Air conditioner worked well. Pet friendly. Need to keep your car locked in this area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CLIVE BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking 👍
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
It was good, but the curtains did not block all of the light and there was noise from I-10 throughout the night.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Clarence

This one of the quietest motels I have ever been in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good fine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

joshua

Liked: Cleanliness, amenities
Great plave
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

jesus

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities
Fine
Stayed 1 night in Jan 2026
Verified

8/10 Good

Camron

It works
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and rooms
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jerria

Liked: Cleanliness, amenities, property conditions & facilities
Good please
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

lee

Disliked: Staff & service
No elevator, key didn't work had to go up and down the stairs 3 times with my bags before getting access to my room!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was super easy and the staff is awesome!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious. There is plenty of close parking available. The hotel is close to food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Allow pets
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Mary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely a motel, the pictures are nice but when you walk in it’s just not okay. I’m not sure if it’s because I’m not from Texas but this was the highest rated but the ratings were a lie. If your room is unstairs, you want to run right back down them. The carpet in the hallways are filthy before you get to the room. If your room is downstairs and you never see upstairs then you may say the motel is OKAY. It’s ran down but looks like it’s getting fixed up a little bit so I will give them that. Toilet in my room was painted, even the seat. No caulk around the sink and it was actually falling. Shower curtain had mold on it. Honestly I wouldn’t recommend this place unless you’re okay with those things. Me and my fiancé were not.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
COZY
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Cindy

Disliked: Staff & service
The front desk worker opened the door
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dalton

Liked: Cleanliness
The guy at the front told us where to park to be able to see our vehicle from the window of the unit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zirui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and the staff was kind and friednly
Stayed 1 night in Jul 2024