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The Upstairs

3.0 star property

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Photo gallery for The Upstairs

Comfort Double Room, 1 Queen Bed, Park View | View from room
Desk, soundproofing, free WiFi, bed sheets
Lobby
Restaurant
Shower, free toiletries, hair dryer, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2nd Floor, No. 6, Yanping Street, Hualien City, Hualien County, 970
  • Place, Hualien Cultural Creative Industries Park
    ‪10 min walk‬
  • Place, Japanese General House
    ‪16 min walk‬
  • Place, Dongdamen Night Market
    ‪19 min walk‬
  • Airport, Hualien (HUN)
    ‪10 min drive‬

Room options

View all photos for Comfort Double Room, 1 Queen Bed, Park View

Comfort Double Room, 1 Queen Bed, Park View | Desk, soundproofing, free WiFi, bed sheets

Comfort Double Room, 1 Queen Bed, Park View

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Desk, soundproofing, free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room, Non Smoking, Park View

Comfort Quadruple Room, Non Smoking, Park View | View from room

Comfort Quadruple Room, Non Smoking, Park View

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €50
includes taxes & fees
24 Jun - 25 Jun
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About this property

The Upstairs

This smoke-free guesthouse features a fridge in a common area, tour/ticket assistance and free Wi-Fi in public areas. Housekeeping is not available.
The Upstairs offers 5 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Hualien City guest house provides complimentary wireless Internet access.

During your stay at The Upstairs, you'll be within walking distance of Dongdamen Night Market. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Tianhuitang and You-Yi-Tsun Cultural and Creative Park
As a guest of The Upstairs, you'll find tour/ticket assistance, a fridge in a common area, and a water dispenser. WiFi is free in public spaces.

This 3-star Hualien City guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TWD 200 per day)
  • Limited on-site parking

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: TWD 500

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: TWD 200 per day
  • Late check-out fee: TWD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The front desk at this property is open daily from 3:00 PM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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The Upstairs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 16 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YUTA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
よかった
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Ta-Wei

Liked: Cleanliness, staff & service, property conditions & facilities

乾淨地點好

全程沒有碰到房東，完全使用電子門鎖與感應門卡來完成入住，對於不喜歡接觸人的旅客是件好事。 整潔度很好，唯獨的缺點是廁所缺少放東西的地方，洗澡時自己帶的洗髮精與肥皂沒有地方放(但是民宿的牆上是有固定式的沐浴乳與洗髮精可以用)。
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Cheng-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最可惜的部份是沒有乾濕分離，所以使用上有點不方便，很容易整個浴室都濕了
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨且舒適，惟獨衛浴空間有排水管氣味，但整體是很棒的住宿體驗。
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Ting-Tsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

樓上民宿值得再入住

很幸運的在入住期間沒有遇到其他房客，獨享了二樓的公共空間。民宿整體質感優越，睡床品質良好，位置方便。
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

HUI YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

環境很乾淨，舒適度佳
Stayed 1 night in Mar 2021
Verified

8/10 Good

Jia shyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要爬樓梯的民宿 沒有附早餐，但附近有早餐店 廁所沒有什麼地方可以擺東西
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

FangYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適清新， 老闆的服務也很周全且和善， 鄰近夜市，值得入住。
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境乾淨地點好，唯獨廁所乾濕分離，但是沖澡間沒有門有點不方便吧，下次會考慮回住喔，態度也都很好👍
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

SHIHCHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

床很舒服

床很舒服
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒

乾淨舒服，窗外公園景很漂亮，地點很棒！
Stayed 4 nights in Nov 2020
Verified

10/10 Excellent

SUNG PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次會再訂

很棒，位置很便利
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

SUNG PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次會再訂

很棒，位置也很便利
Stayed 1 night in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
停車方便
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Wen-pi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很可以去住一晚

民宿很新很乾淨，房間燈光足，插座也非常多
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

SHEN WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿風格很美式，環境整潔
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨的住宿體驗

房間床單乾淨，我本身有過敏所以特別可以確認這點。 浴室乾溼分離，水壓足夠。 一次性商品只有牙刷，有刮鬍刀需求的需自備。 民宿沒有電梯，因此如果有大行李的話會比較辛苦。 進房和退房的時候會比較辛苦。 其他地方都很不錯。
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間寬敞舒適乾淨

很有設計感的民宿，住起來也很舒適且乾淨
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space looked new, was clean, and the manager was helpful.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Jing Tsz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in May 2020
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cp值很高，乾淨舒適，建議可以提供衣架，雖然房內有5個掛鉤，但因入住時雨衣及衣服有濕掉需要晾，掛鉤是不太夠的，整體來說很棒
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Vincent

位在區，生活機能方便，民宿裝潢很有設計感，老闆親切，整體舒適。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Huichun

Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022