Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Experience the grandeur of our elegantly designed lobby, featuring a high ceiling, ornate moldings, and a cozy seating area with a fireplace.
Relax in a stylish room with a large bed, sofa, and desk near a window offering a view of the outdoors.
Indulge in a variety of pastries and sweet rolls at our breakfast buffet.
Enjoy a compact room with a kitchenette, sofa, and coffee table.
Conference room with a large table and six chairs, featuring a console, lamps, and a large mirror.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
15131 Thatcher Lane, Carmel, IN, 46033
  • Clay Terrace
    ‪15 min walk‬
  • Center for the Performing Arts
    ‪6 min drive‬
  • Grand Park
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪49 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - North Carmel / Westfield by IHG. During your stay, you'll be within walking distance of Clay Terrace. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Grand Park and 12 minutes from Fashion Mall at Keystone
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 975 reviews
Rating 8 - Good. 252 out of 975 reviews
Rating 6 - Okay. 140 out of 975 reviews
Rating 4 - Poor. 85 out of 975 reviews
Rating 2 - Terrible. 56 out of 975 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Choice! Clean & Modern with Friendly Staff

My husband and I booked the double queen suite with sofa bed for ourselves and our 4 kids (ages 11, 10, 5 & 1). We had an excellent experience! The beds were comfortable, even the sofa bed which is very rare! The room, bedding and towels were clean. The room was also spacious enough for our kids to roam around and play a bit before bed! The service was great! Staff was very friendly and accommodating to our requests for extra bedding, pillows and towels (we have a big family!). The free full breakfast was pretty good. There was something to make for each of my kids, which is a huge plus! We would definitely book again!
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Louise, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and very attentive customer service from the entire staff! Made us feel very welcome.
Stayed 2 nights in Apr 2025

10/10 Excellent

YESENIA

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant room odor

Check in was great . Breakfast was very good. The only negative was the unpleasant odor in the room.
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property for good price - personable & quality staff. Thank you
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 2 nights in Feb 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
I am a traveling swimmer apart of the Michael Phelps Swim program and originally booked my stay based on the reviews of cleanliness and prime location for traveling, great customer service , rooms were clean , only issue is the pool was closed for 3 days … management and Hotels.com fixed the mistake and issued a refund , hotel staff was amazing , manager was amazing , room was clean , just a personal problem for me .
Stayed 2 nights in Mar 2025

8/10 Good

Nadine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Staff & service

Nice staff poor facility

Staff were pleasant. Room was in disrepair and dirty. Hotel itself needs a lot of upgrades.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, the room was spacious and bed comfortable. Couch was not the most comfortable to sit on, very hard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service at the front dek was fantastic. Very helpful and immediatwly responsive.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Todd

Stayed 3 nights in Feb 2025