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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Meeting facility
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Regal Village Park
    ‪12 min walk‬
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Lucas Oil Stadium
    ‪35 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 1,001 reviews
The price is €98
includes taxes & fees
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About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - North Carmel / Westfield by IHG. During your stay, you'll be within walking distance of Clay Terrace. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Clay Terrace and a few minutes from Urban Vines Winery & Brewery
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hollie

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Gary, Nashville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom needed some sheetrock and paint repair. The toilet sat REALLY low to the floor. Pancake machine was not working at breakfast. It took awhile to restock the bacon. I felt the attendant should have been more alert that it was getting low.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicholas

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Norberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I explained that our stay was uncertain, as we were unsure about whether we would stay another day because of a baseball tournament, I was told to let the front desk manager know before check-out time the following day. This is my 3rd attempt at submitting the review. If names or descriptions are not allowed, where is the culpability or accountability? I didn't use vulgarity as an excuse for a short vocabulary. It just makes the point clearer.
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, newer, and clean. Staff was friendly. A drawback was there are 4 floors and only two ice machines, and both of them were out of order when I stayed there in early August 2025. Also, it is a nice neighborhood but there was clearly a pimp in the parking lot with some hookers in the room across from me. I still gave it 4 stars but don’t know if that is an ongoing problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was a little afraid, but it turned out well.

All staff was very friendly and helpful. Beds were comfortable. Room was clean. Kids enjoyed the pool. Coffee was good and there was a Keurig available in the room. Hotel was location was good to visit the area parks. Walmart right across the street and Target within walking distance as well. Breakfast was adequate (not that important to me).
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Loud and basic accommodations, but the bed was comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There were clearly some issues with cleaning.. it appears the hotel may have gone through some type of upgrade, but more painting is needed and using the right color of the wall versus touching up scratches with a different paint would be better. The ice machine didn’t work and the water dispenser in the workout room did not work
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
We were given the wrong room category upon check in. They were out of glasses, quarters, food items, etc. Our refrigerator leaked and we had trouble with the a/c.
Stayed 4 nights in Aug 2025

10/10 Excellent

Romaine

Stayed 5 nights in Jul 2025

6/10 Okay

Randy

Travelled with partner
Liked: Staff & service
The parking lot was well lit, but they only installed cheap 1”mini-blinds so your whole room was bright while trying to sleep. Plus, the shower/bathtub would not drain well. The bathroom also needed a thorough cleaning.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff women was very rude
Stayed 6 nights in Jul 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Free breakfast was terrible. Brown crust on eggs. Sausage was some dry dense mystery meat. Left and went to breakfast elsewhere. Tub diverter stuck on. Sink pop up didn’t work. Loose toilet seat. Would not recommend this hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at fro t desk checking in was very nice and helpful
Stayed 1 night in Jul 2025

8/10 Good

Leroy

Liked: Cleanliness
We had to call three days in a row to get our room cleaned. The bathroom is in need of repair. Shower door does not work properly and all around the bottom edge of the shower is cracked and moldy looking.
Stayed 8 nights in Jul 2025

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

ELAINE, MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated with nice bedding. Microwave and fridge. Nice, cold air-conditioning. Nice lobby. Tub was a bit older but efforts to remodel room were nice overall.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Would not stare here again

There was no curtain in the window, only a horizontal blind. It was bright in the room all night because of the lights outside. I had to sleep with a pillow on my head. The bathtub was dirty and the water didn't drain so i was on ankle drop water while showering.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Probably wont stay again

Pros- Bed was very comfy, hotel was in a good area, service was really good. Manager was new and trying really hard to improve things. Breakfast buffet was well done and good choices. Cons- Looked like hotel had been remodeled a few years back but poorly done. Bathroom door stuck, both of us got stuck in it at different times. Mini fridge needed defrosting but instead of removing it and putting in a new one. They left it to defrost in the room, so water all over the floor and not a pleasant smell. The window AC unit made lots of loud clunky noices (all night long).
Stayed 4 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast staffer was AMAZING & helpful! Most of the front desk staff was helpful & wonderful. Our carpet was damp our entire stay. The bathroom door was very warped & the shower could’ve been cleaner. Great location! Lobby, pool & breakfast area were lovely!
Stayed 3 nights in Jul 2025