Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property

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Photo gallery for Homewood Suites by Hilton Indianapolis-Keystone Crossing

BBQ/picnic Area
32-inch plasma TV with cable channels, TV
Exterior
Free daily full breakfast
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

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2501 E 86th St, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪8 min walk‬
  • Place, Dave & Buster's
    ‪4 min drive‬
  • Place, Butler University
    ‪12 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪43 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

One Double Bed, Non-Smoking, Accessible

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

Two Double Beds, Non-Smoking, Accessible

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds

One King Bed, Hearing Acc Suite, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

8.6 out of 10
Excellent
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

Hotel with free breakfast, near Fashion Mall at Keystone
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers 116 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Indianapolis-Keystone Crossing. During your stay, you'll be within walking distance of Fashion Mall at Keystone. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Fashion Mall at Keystone and 10 minutes from Butler University
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 289 square feet (27 square metres) and includes conference space. An area shuttle within 5 mi and A shopping centre shuttle are free. The business-friendly Homewood Suites by Hilton Indianapolis-Keystone Crossing also features multilingual staff, a garden, and a picnic area. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 289 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
Homewood Suites Hilton Crossing Hotel
Homewood Suites Hilton Crossing Hotel Indianapolis
Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
Homewood Suites Hilton Indianapolis Keystone Crossing Hotel
Homewood Suites Hilton Keystone Crossing Hotel
Homewood Suites Hilton Indianapolis Keystone Crossing
Homewood Suites Hilton Keystone Crossing
Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Homewood Suites by Hilton Indianapolis-Keystone Crossing Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 706 reviews
Rating 8 - Good. 199 out of 706 reviews
Rating 6 - Okay. 91 out of 706 reviews
Rating 4 - Poor. 63 out of 706 reviews
Rating 2 - Terrible. 54 out of 706 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jo Ann

No elevator in the bldg that my room was in. Had to lug the suitcase up the stairs and I am a senior citizen. Also noisy people around me. Always slamming the doors. Only went down to the breakfast one time and no bacon. Found hairs in my supposed to be clean towels. The pillows were not supportive and the mattress was like it was worn out. In my daughter's room the pull out couch made her back hurt due to the super thin mattress offering no support. Do not think I will stay at one like this again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Lory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is beyond rude, we left behind a item and when we called as we was turning around and all of a sudden they had no idea about the item and they don’t have it at all. When we talked to the staff at the front desk they couldn’t talk without stuttering( which same one I checked in with so he doesn’t have a disability). Wouldn’t even look at us in the face. They acted very unprofessional.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Property conditions & facilities, room comfort

Nice place to stay with your pet

No elevators. I should have requested a lower level room. At 71, it was a struggle to get pet and bags all up to the second level. Was told it was recently remodeled. Interiors weren’t perfect but OK. Exteriors showed their age. All in all, we were ok with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Faith

Liked: Amenities
The room was perfect for our needs Loved the kitchen Staying as long as we did helped with not having to have take out all the time
Stayed 5 nights in Jul 2025

6/10 Okay

Jong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jesse

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Stayed 1 night in Jun 2025

8/10 Good

Philip

Stayed 3 nights in Jun 2025

8/10 Good

Mariah

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was fine. The hotel is starting to look a litte run down. Clearly short staffed, difficult to get rooms serviced. Our room clearly had a humidity issue and felt damp and smelled a little like wet dog. We where there for a week ans i almost bought a room deoderizer
Stayed 6 nights in Jun 2025

10/10 Excellent

Frank E.

Stayed 1 night in Jun 2025

2/10 Terrible

Kanette

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived the television wasn't working and was told 3 different as of 10:42 p.m. that the problem was getting fixed. I also was told that no one here at the hotel had a working television only for me to walk outside and I see someone watching t.v. I don't like being lied to and this is an inconvenience.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness
Stayed 6 nights in May 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good , lobby space excellent Second door in unit not air tight so cigarette and pot smoke came in
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remind me of an apartment complex, but the rooms were in private hallways, like normal, Great area also
Stayed 1 night in May 2025

8/10 Good

Doris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice a year and property has been upgraded and nicely maintained
Stayed 1 night in May 2025

8/10 Good

Marcus Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

May Not Be Worth the Cost

The place itself seemed nice. A little strange as we only ever saw workers and no other guests at all for the duration of our stay. A few things were not so great with our actual room: holes in bathroom wall, no interior doors (bathroom) shut, fireplace is not in fact an amenity (you would have had to bring your own wood and get prior approval to use); non-working coffee maker.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ice

Very nice place, spacious rooms great for long stays. Front desk was amazing, cleaning lady barged in on my 2 hours before checkout, she was very nice but should wait until after checkout time. Outside gas fire pit had some issues and maintenance didn’t seem concerned to help us. Overall the experience was good and we would go back.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Amenities
The breakfast was one of the best I have ever had at. Hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice. The luggage carts all had flat tires making it hard to use. Our room was great, beds were comfortable and the entire facility felt clean! We had our Pup with us, which was not the original reservation but they accommodated him!
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Amenities
Said I don’t have a room
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't settle for just any room

Not sure how property gets away with non-handicapped accessible rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Feb 2025