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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property

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Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

An outdoor seating area with a fire pit, cushioned seating, and potted plants.
A spacious lobby with a central seating area, a staircase, and a reception desk.
A spacious lobby with a high ceiling, modern lighting fixtures, a central seating area with tables and chairs, and a staircase leading to upper levels.
A modern hotel with a glass facade, a prominent red logo, and a well-lit entrance.
An indoor swimming pool with clear glass walls, a hot tub, and outdoor seating with umbrellas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪1 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪23 min drive‬
  • Place, Indiana Convention Center
    ‪25 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(90 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(115 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, and a lamp.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(131 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a desk, a television, and a minibar.

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors through large windows.

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a shower, a vanity with a granite countertop, and a large mirror.

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Sheraton Indianapolis Hotel at Keystone Crossing's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Fashion Mall at Keystone. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Fashion Mall at Keystone and 12 minutes by car from Indiana State Fairgrounds
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Keystone Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (7,344 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 970 out of 1390 reviews
Rating 8 - Good. 225 out of 1390 reviews
Rating 6 - Okay. 85 out of 1390 reviews
Rating 4 - Poor. 50 out of 1390 reviews
Rating 2 - Terrible. 60 out of 1390 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dinning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tandalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & Staff was extremely helpful nice and accommodating!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

dennis

We were happy with the whole experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Blain

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! The Sheridan exceeded expectations- clean, comfortable, and great location. Would definitely book again 👍
Stayed 1 night in Mar 2026
Verified

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The room needed some repairs but we had a nice view and it was clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The hotel was clean and the bed was very comfortable. I had absolutely no issues and would stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Room was clean, staff was awesome! Loved the space down in the lobby, great for meeting with a group!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

amy

Great hotel! Beat one in indy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Great check-in services & our room was spotless!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ! Staff was great ! Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym. Clean, comfortable, nice lobby set-up
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Enjoyed the suite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
I love this place. Been staying here for 15 years!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Starbucks in the lobby. Also free regular coffee and muffins. Nice to be connected to mall and parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terriane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and it was close to an event I attended
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aung

Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute with a view if the city! It was cozy for my husband and I and pur 2 children. The kids loved the pool! It was a little cold being that it was a inside pool but we managed!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The room was nice and bed was comfortable. The location is perfect. I love the fact that it’s attached to the mall. The staff is exceptional!!
Stayed 1 night in Jan 2026