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Hotel Goldener Adler, BW Signature Collection

Property class: 4

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Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Reception
Terrace/patio
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

Traditional Double Room

  • Sleeps 2
  • Free Wi-Fi

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Terrace/patio
Hotel Schwarzer Adler
Innsbruck City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 709 reviews
The price is €148
includes taxes & fees
3 May - 4 May
Hotel Schwarzer Adler

About this property

Hotel Goldener Adler, BW Signature Collection

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Change of towels is available on request
Hotel Goldener Adler, BW Signature Collection offers 39 air-conditioned accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower and hairdryers.

This Innsbruck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Goldener Adler, BW Signature Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Ottoburg. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Goldener Adler
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Ottoburg and Helbling House
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Goldener Adler, BW Signature Collection. Parking is available for a fee.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Goldener Adler – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre
  • Ski storage

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, caravans, and large vehicles (over 2.10 metres high) is not available.

Renovations and closures

The property will be renovating from 15 May 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 491 out of 683 reviews
Rating 8 - Good. 161 out of 683 reviews
Rating 6 - Okay. 25 out of 683 reviews
Rating 4 - Poor. 2 out of 683 reviews
Rating 2 - Terrible. 4 out of 683 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful rooms - 3 windows overlooking the street. Clean and lovely service
Stayed 1 night in Jan 2026

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities
This was the worst hotel experience for a so called top hotel. I would not recommend this to anyone to stay here
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and very attentive staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and front line staff, as well as in the restaurant. Great location, special place!
Stayed 3 nights in Jan 2026

2/10 Terrible

yvonne

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Large spotlessly clean rooms Staff were professional and welcoming Great location Thoroughly enjoyed our stay
Stayed 7 nights in Dec 2025

10/10 Excellent

emanuela

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Dorene, Lakeland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room cleaned daily, staff pleasant at check-in, beautiful ancient building with remodeled yet antique looking bedrooms, we needed laundry service and it was quite expensive (over $50 for several pairs of pants and shirts), loved the restaurant on site, one of the waiters who had been with Adlers for years was helpful, pleasant, smiling and a pleasure to meet. Food was delicious - definitely recommend venison stew. We did ask for shampoo twice and it wasn't delivered from the front desk. Chirstmas market was right outside the door and the area around the hotel looked magical.
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.
Exterior entrance
Hallway of my floor ( 2nd)
My room . I was a single traveler
My bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

Hratch Antoine, Fort mill

Liked: Cleanliness, amenities, property conditions & facilities
Omg I will go back again for sure. Tirol breakfast was out of this world. You have to try it I won't say more
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, amenities
Great location, staff were very friendly. The bathrooms in the rooms are really odd.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The hotel was amazing. Perfect location for the Christkindlmarkt. The next morning after having multiple beers, red wines, etc. some in the group needed special attending to. Katarina, a beautiful lady, made it a point to create a soup that was healing and warm. I would definitely stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Disliked: Staff & service, amenities
Great location. Basic room. Not great service on check in - receptionist was rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great location and restaurant downstairs was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Room overlooked a few Christmas market stalls and we could hear when the Krampus ruckus was kicking off in time to get down and see them.
Stayed 2 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Dec 2025

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Renate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenise, Sitka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very historic property , excellent restaraunt . Big room
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel

What stood out was the friendliness and helpfulness of the staff. The hotel is well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location, clean, spacious rooms and loads of character!
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.
Stayed 2 nights in Oct 2025