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Hotel Central

4.0 star property

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Photo gallery for Hotel Central

Breakfast, lunch, dinner served; international cuisine
Lobby
Lobby
Property entrance
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Place, Hofburg
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(34 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(40 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Single Room, 1 Single Bed

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Central

Mountain ski retreat with full-service spa and restaurant
Pamper yourself in Hotel Central's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Hotel Central offers 87 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Central's great location. During your stay, you're just a quick walk from Kaufhaus Tyrol. You'll find features such as a free ski shuttle, plus a full-service spa and a restaurant.
  • Enjoy international cuisine while dining at Cafe Central
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kaufhaus Tyrol and Maria Theresa Street
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Central was completed in April 2020.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Cafe Central – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 19 per person
  • Secured self-parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Reviews

Hotel Central Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 530 out of 1008 reviews
Rating 8 - Good. 334 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location. Best part they allowed to you hire bikes for free which I highly recommend. Reason for the less stars are only because there was no aircon. Stayed in summer and it was hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Professor Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with the bedroom which was very comfy. Great location within a few hundred yards of the old town. Staff very helpful. would stay there again if back in Innsbruck
Stayed 1 night in Jun 2025

10/10 Excellent

Denis, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jon

Liked: Cleanliness
Coffee/tea facilities were very poor for a 4 star hotel. There were only 2 units of coffee, 1 sachet of milk on arrival. No facilities to make tea. No tea bags or milk. Had to go to reception and ask for a kettle. When I asked for tea bags I was told to report to the dining area and get some there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Super great staff! The key system is a little different with leaving the key at the desk but the great staff makes up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, warm welcome

Warm welcome from reception on arrival . Comfortable bed . Was noisy in the evening with bedroom window open ( no air con ) as people were having drinks etc in the cafe outside . Breakfast was good . Very central location . Welcome card was helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Innsbruck. Friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Helmtraud

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, great room, great location and super staff. Remember that there is no ac, just a fan which I used my entire stay.
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ronald, Deadwood

Liked: Cleanliness
Disliked: Amenities
FYI….No AC here!! Room was hot and stuffy.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely hitel and friendly helpful staff.Very clean and comfortable and super location for walking around the town.
Stayed 1 night in May 2025

10/10 Excellent

Moira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 min from train station. Close to Golden roof, coloured houses. Lots of dining options nearby, as well as the restaurant in the hotel. Very clean and quiet modern rooms.
Stayed 2 nights in May 2025

10/10 Excellent

CHARLES, Decatur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel provided the perfect stay for us. The room was cleaned daily, which is rare these days The room wasn’t fancy but the bed was comfortable and the shower was good, too. We didn’t need it much but the AC worked well. The location was perfect as it was easily walkable from the train station, the old town and the Congress center. The reception staff were all very friendly and helpful, and fluent in English. Highly recommended!
Stayed 5 nights in May 2025

8/10 Good

Benedith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

ling

Liked: Cleanliness, staff & service, room comfort

Good location but dates facility

The hotel boasts a perfect location, which is its standout feature. However, the facilities are quite dated. The gym is oddly combined with the sauna and shower area, which makes it feel more like a spa than a place to work out. It only has a couple of running machines, limiting fitness options. On the positive side, the staff are friendly and welcoming. The room itself is very basic—there are no coffee-making facilities or even an extra cup provided, which would have been a nice touch
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilitative and convenient👍
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but ....

Great room, great breakfast, a little strange shower/tub arrangement - best for athletic short people - and a non-engaged receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a central area

The staff was wonderful and the hotel is convenient to everything! We had a fantastic stay and would definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

Lara

Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relax.
Stayed 2 nights in Apr 2025