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The Penz Hotel

3.5 star property

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Photo gallery for The Penz Hotel

Terrace/patio
Bar (on property)
Interior
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪2 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.6 out of 10
Exceptional
(29 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, soundproofing

Junior Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Penz Hotel

A bar/lounge, a rooftop terrace and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and dry cleaning are on-site.
The Penz Hotel offers 92 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Penz Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Maria Theresa Street. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Anna's Column and 3 minutes on foot from Maria Theresa Street
  • Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and ski storage are also featured at the business-friendly The Penz Hotel. For a fee, parking is available.

This 3.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 30 per person
  • A bar/lounge

Things to do

  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 April 2026 to 18 May 2026 (dates subject to change).
The property will be renovating from 6 April 2026 to 17 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cots (infant beds) are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Penz Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Penz

Penz Hotel

Penz Hotel Innsbruck

Penz Innsbruck

The Penz Hotel Hotel

The Penz Hotel Innsbruck

The Penz Hotel Hotel Innsbruck

The Penz Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 460 out of 656 reviews
Rating 8 - Good. 156 out of 656 reviews
Rating 6 - Okay. 27 out of 656 reviews
Rating 4 - Poor. 8 out of 656 reviews
Rating 2 - Terrible. 5 out of 656 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Such an awesome place to be, great location and people we extended our stay by 3 days!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. The PENZ should be your first choice!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful breakfast easy to walk to all major sites
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Our first stay at the Penz. Lovey, great service and can't beat the location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eugenio

Staff is
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay on our way to Munich
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Livio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing breakfast
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, staff were friendly and breakfast was excellent.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! Nice stuff
Stayed 5 nights in Aug 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to train station
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Tip top!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a great location.

Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Penz Hotel

Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Stayed 1 night in Jan 2025