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Crystal Interlaken

3.0 star property

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Photo gallery for Crystal Interlaken

Free daily continental breakfast
View from property
In-room safe, desk, blackout curtains, free WiFi
View from property
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Rugenpark Street, 13, Interlaken, Canton of Bern, 3800
  • Place, Mystery Rooms
    ‪2 min walk‬
  • Place, Alpine Garden
    ‪3 min walk‬
  • Place, Interlaken Casino
    ‪14 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪50 min drive‬

Room options

View all photos for Standard Twin Room (max 2 guests)

In-room safe, desk, blackout curtains, free WiFi

Standard Twin Room (max 2 guests)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (max 2 guests)

Standard Double Room (max 2 guests) | In-room safe, desk, blackout curtains, free WiFi

Standard Double Room (max 2 guests)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room (max 3 guests)

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room (max 3 guests)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room (max 1 guest)

In-room safe, desk, blackout curtains, free WiFi

Standard Single Room (max 1 guest)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, blackout curtains, free WiFi

Deluxe Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, blackout curtains, free WiFi

Superior Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout curtains, free WiFi

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Crystal Interlaken

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.
During your stay at Crystal Interlaken, you're just a quick walk from Mystery Rooms. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes downhill skiing
  • 6 minutes by car from Lake Thun and 7 minutes from Lake Brienz
Free breakfast is available daily. WiFi is free in public spaces. A terrace, a vending machine, and ski storage are also featured at Crystal Interlaken.

Smoking is allowed in designated areas at this 3-star Interlaken hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM

Things to do

  • Downhill skiing
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 7:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 AM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:30 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Interlaken

Hotel Crystal Interlaken

Hotel Crystal

Crystal Interlaken Hotel

Crystal Interlaken Interlaken

Crystal Interlaken Hotel Interlaken

Crystal Interlaken Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 323 reviews
Rating 8 - Good. 134 out of 323 reviews
Rating 6 - Okay. 36 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 8 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tong

Liked: Staff & service
Great location close to transportation and dining.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Had a great time!

Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Liza

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021
Verified

8/10 Good

John Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget hjælpsomt personale.

Meget behageligt og hjælpsomt personale. Hotel værelse var lidt "kedeligt" indrettet men det var rummeligt og der var hvad der skulle være på et hotelværelse.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement et bon rapport qualité prix

Hôtel très bien placé à 5 minutes de la gare. Chambres grandes, simples et propres parfaites pour être à plusieurs dedans. Bon petit déjeuner et personnel agréable. Très bon rapport qualité prix
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel à recommander

Bel hôtel situé tout près de la gare. Chambre double grande et lit confortable. Service à la réception impeccable, mais il fallait faire attention aux heures qui étaient limitées à cause de la pandémie. Petit déjeuner standard sans plus.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix, très bon emplacement, personnel très aimable et chambres assez grandes
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, a nice balcony,
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service ist wirklich sehr freundlich. Geht auf Wunsch auch auf Unverträglichkeiten ein. (Habe davor eine E-mail geschrieben)
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置不錯
Stayed 1 night in Feb 2020
Verified

8/10 Good

geunsuk

Liked: Staff & service, property conditions & facilities, room comfort

ㅎ

ㅎ
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes und reichhaltiges Frühstück. Lage zu allen öffentlichen Verkehrsmitteln sehr sehr gut. In der näheren Umgebung viele Gaststätten sowie Discounter und Kantinen. Super Startort für Unternehmungen.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

HUITAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편리하고 멋진 경치

서역에 가까워요. 부근에 마트도 가깝구요. 중국 단체 관광객이 있어 걱정했는데 4인실은 꼭대기층이고 직원들은 친절했어요. 중국 사람들과 분리된 독립 공간에 조식을 따로 준비해 줘서 가족끼리 조용히 식사할 수 있었어요.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal, Platz und Sauberkeit. Wurden sehr freundlich empfangen. Die Zimmer sind gross und geräumig.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses, sauberes Zimmer. Die Steckdose beim Nachttisch war nicht im besten Zustand. Ein Schuhlöffel wäre noch ein nice to have.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
O tamanho do quarto é ótimo e bem confortável mas é preciso melhorar a calefação nas noites muito frias.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Jung Hyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋네요

위치랑 가격 친철도 청결함 모두 만족 입니다
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff muito agradável! Na noite de ano novo ao chegar de um passeio, encontramos uma garrafa de espumante e um cartão com os cumprimentos da equipe do hotel. Além disso, abriram o café da manhã antes do horário porque tínhamos passagens de trem bem cedo. Super gentis!
Vista da janela do quarto
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Interlaken

Friendly staff, interesting keys system. Very near to Interlaken West.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

JunSeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘쉬다 갑니다

융프라우를 가기위해 2박했던 호텔. 직원들의 친절함에 기분좋았던 호텔이었습니다. 그리고 생각지도 못한 이쁜 리셉션 직원의 한국 인사말에 기분은 더 좋더라구요. 그리고 숙박기간동안 준 교통카드 잘사용했어요. 근처에 인터라켄 서역이 있는데 아침에 동역갈때 좋아요.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and spacious. It's easy to access to train station and the village. Breakfast is good.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
Stayed 1 night in Oct 2019