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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Indoor pool
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Food and drink
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Place, Eden Court Theatre
    ‪6 min walk‬
  • Airport, Inverness (INV)
    ‪14 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Interior

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Interior

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Bathroom amenities | Eco-friendly toiletries, hair dryer, towels

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

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About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

Victorian hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

The shopping around Inverness Palace Hotel & Spa, WorldHotel Distinctive gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs or body treatments at The Pretty Woman Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Inverness Castle and Inverness Museum and Art Gallery
  • Dogs welcome for a fee
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, spa services, and a fireplace in the lobby are also featured at the business-friendly Inverness Palace Hotel & Spa, WorldHotel Distinctive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a restaurant on site.
Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (64 centimetre high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 992 reviews
Rating 8 - Good. 312 out of 992 reviews
Rating 6 - Okay. 118 out of 992 reviews
Rating 4 - Poor. 57 out of 992 reviews
Rating 2 - Terrible. 18 out of 992 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great location. Extremely strict about 3pm check in, consequently a few people hanging around check-in desk for a couple of hours waiting for room ( I fin Parking not great and often entrance blocked in with deliveries etc. The weather was beautiful the room was very hot even with 2 fans in room.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle, Walpole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Large rooms with good view of the river and city.
Stayed 1 night in Jul 2025

4/10 Poor

Wendy

Travelled with family
Many of the hotel rooms are in the basement. Rooms are very small and walls paper thin. Could hear the people and TV on the other side. Very expensive stay. You are better to stay in Old Edinburgh for restaurants and shopping for the price of this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Vickie

Travelled with family
Average hotel. Staff needs training on guest experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Futoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is on the river Ness, across from Inverness Castle and nearby multiple bars, restaurants, cafes, and a Tesco grocery store. Guest parking is available at no extra charge to guests. Staff are polite, and considerate of guests' needs. We made use of the pool and hot tub during our stay. They have an excellent hotel gym, spa, sauna, and steam room to boot. We would stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Deborah c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunnocks teacakes at reception what more can I say

Tunnocks teacakes at reception what more can I say! Central and walkable. Cosy room, quiet
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again.

Great location. Near everything Inverness has to offer. The rooms were very clean and felt very sound proofed which we really enjoyed and appreciated. The breakfast wasn't worth the price but other than that we loved the hotel stay. We stayed for four nights.
Stayed 4 nights in May 2025

10/10 Excellent

Aryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and spacious. The shower was extremely tiny.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location along the river. This hotel has luxe quality at an affordable price. Only complaint is that when there are several bus tours, the breakfast room is crowded & staff a bit overwhelmed. But don’t let that deter a stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location right on the river. Near old town.
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very, very nice. Our room overlooked the river, and was bright and sunny. Front desk staff was very accommodating and met all our needs. My only suggestion is that since there are so many elderly people touring there, that you install safety grab bars in the shower at waist height. Otherwise our stay was fantastic!
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Travelled with family
Liked: Amenities
The second building Rooms were small and it was hot.
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was beautiful. Staff was friendly and helpful . Didn’t like no ac in room. Slept with out covers as too hot in room. Tower fan in room was not enough. Room smelled very musty. No easy access for plug in receptacles (had to move night tables to access. Pillows were very thin and uncomfortable. Definitely substandard room for advertised price. Will not recommend this hotel to others.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely beautiful and beautiful decor
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and amazing location
Stayed 2 nights in May 2025

8/10 Good

John Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. The room large and well furnished. However, the shower room was far too small, and inconvenient to use. I am not abnormally large yet I had a problem getting into and out of the shower cubicle and sitting n the toilet was a squeeze, the basin small, and the toilet roll was on a stand in front of the mask basin! It was great to have a charging points for the electric car, but it was far too complex to operate. Such a shame in such a good hotel and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. The parking was full but the hotel had another free option.
Stayed 2 nights in Apr 2025