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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Exterior
Indoor pool
Executive Room, 2 Single Beds, Non Smoking (View) | View from room
Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout curtains, iron/ironing board
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Place, Eastgate Shopping Centre
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (View)

Executive Room, 1 Double Bed, Non Smoking (View) | Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking (View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking (View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

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About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

The shopping around Inverness Palace Hotel & Spa, WorldHotel Distinctive gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps or body scrubs at The Pretty Woman Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Inverness Castle and Inverness Museum and Art Gallery
  • Dogs welcome for a fee
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, spa services, and a fireplace in the lobby are also featured at the business-friendly Inverness Palace Hotel & Spa, WorldHotel Distinctive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Inverness Palace Hotel & Spa, WorldHotel Distinctive has a restaurant on site.
Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (64 centimetre high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very helpful staff lovely coffee and wine in the bar. Will visit again
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived early, and staff were lovely immediately. Meal in evening was so nice, and staff efficient and friendly. I didn't use the pool facilities this time, but would recommend based on previous stay. Breakfast buffet excellent. Excellent location. Parking issue quickly resolved. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Amenities
A very comfortable and clean hotel, ideally located for central Inverness and beautifully decorated for Christmas when we stayed. The leisure facilities were much appreciated and staff throughout the venue are friendly and helpful,
Stayed 1 night in Nov 2025

8/10 Good

Clyde, TAMPA

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice with great amenities. The area around the hotel is great with both cheap & fancier restaurants, bars, coffee shops, grocery & convenience stores, and novelty/clothing stores. The castle was not open during my stay, unfortunately, but the proximity from it to the hotel is ideal. The front desk, bar, and restaurant staff were all very cordial. The main issue I had with the hotel was its squeaky floors -- possibly a cold-weather event in Scotland as I faced this a couple times before in other cities. The morning I was checking out and packing, the guest below me came up to request I stop moving about my room because he was hearing my walking-about! Not an ideal experience there.
Stayed 3 nights in Nov 2025

6/10 Okay

Amber

Hotel is right next to river ness. Near plenty of food and coffee shops. About a 10 min walk to the train station. Hotel is old and needs updating, especially for the nightly rate. My room was also pretty far away from lobby/main building. Lots of hallways and doors to go through to get to my room. If not for the closeness to the train/ rabbies pick up location it would be less stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

fiona

Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was comfortable and breakfast was spot on
Stayed 2 nights in Oct 2025

10/10 Excellent

Ioannis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
From the moment we arrived at the hotel, our weekend getaway felt truly special. The hotel’s location is unbeatable, nestled right by the river, with stunning views of Inverness castle and just steps away from the high street, fantastic restaurants, the Cathedral and plenty of places to explore. The hotel itself was beautifully decorated for Christmas creating a warm and festive atmosphere from the spectacular entrance with its high windows and inviting fireplace. Our room in the turret was cosy and confortable and waking up to beautiful views of the castle was an absolute highlight! We made the most of the hotels amenities including the swimming pool and the jacuzzi! Although we didn’t book any spa treatments the spa area looked truly luxurious and inviting. What made our stay truly memorable was the outstanding service form Louise at the reception. She greeted us with a beaming smile, shared jokes and made us feel genuinely welcome form the start. Louise provided helpful info about the hotel and the city answering all of our questions with enthusiasm and care.
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Nov 2025

8/10 Good

Bonnie

Liked: Cleanliness
Wonderful location
Stayed 2 nights in Sep 2025

8/10 Good

Margaret

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Amenities
Breakfast good,not outstanding. Parking was a bit of a faff. Otherwise everything was excellent. Lovely public areas, good food, we had a lunch for seven people and the food was very good. The hotel was lovely and warm and so close to the city . But the best thing was the staff who were all so helpful and friendly. Would book again .
Stayed 2 nights in Oct 2025

6/10 Okay

Angela, Santee

Travelled with family
Liked: Cleanliness
I had high hopes for this hotel, but it was a bit of a letdown. My first experience checking in was dealing with the lack of parking. Their very small lot was full and the front desk was not very helpful in finding an alternative. I chose this hotel because it had a parking lot. Instead, I ended up having to park 3 blocks away in a very tight, paid lot. Needless to say, the first experience was frustrating. Our room was adequate. The breakfast was okay. The location was convenient and quite walkable, which was nice. If I visit Inverness again, I’ll choose another accomodation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
As always great place to stay. Clean tidy great staff and service
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modernised hotel great location friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Agata

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Hood River

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fine
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

6/10 Okay

Derek

Disliked: Staff & service, property conditions & facilities, room comfort
Three star only.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Stayed 1 night in Oct 2025

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