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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Inverness Castle
    ‪4 min walk‬
  • Place, Inverness Cathedral
    ‪7 min walk‬
  • Place, Eden Court Theatre
    ‪10 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.4 out of 10
Good
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Columba Hotel Inverness by Compass Hospitality
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 1,002 reviews
The price is €62
includes taxes & fees
9 Nov - 10 Nov
Columba Hotel Inverness by Compass Hospitality

About this property

Mercure Inverness Hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1030 reviews
Rating 8 - Good. 361 out of 1030 reviews
Rating 6 - Okay. 174 out of 1030 reviews
Rating 4 - Poor. 90 out of 1030 reviews
Rating 2 - Terrible. 48 out of 1030 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marilyn A

Bar /food area was pleasant. Staff were very nice. Bed was excellent.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.
Stayed 3 nights in Jul 2025

4/10 Poor

Graeme

Stayed 1 night in Jul 2025

10/10 Excellent

Véronique

Stayed 1 night in Jul 2025

8/10 Good

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jolie chambre confortable rénovée récemment. Séjour agréable.
Stayed 3 nights in Jul 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, room comfort

Excellent location, alright overall

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near train station.
Stayed 1 night in Jul 2025

6/10 Okay

Winifred Mary E

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Double bed was against wall. Only one chair. Notice in bathroom saying floor and shower get slippery when wet, but you had to ask for a mat - presumably once you had fallen!!! no handrail in shower area.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice hotel.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very hot on a hot day.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Shabby

Tired. Old. Shabby. Definitely close to the train station and the tourist strip.
Stayed 1 night in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great location, had some issue with hot water in the bathroom. We were told afterwards that there is trick to make the hot water appear but were not told at check-in so we were not able to shower… Nice breakfast and very nice staff
Stayed 1 night in Jul 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in city center Inverness.

The staff at this hotel are amazing-every one of them! The hotel is noisy. I moved to the river side on the third day. Lots of partying out side, very loud, most nights till 2 a.m. The rooms have been redone but are small. The river view is lovely. I was hoping for a quieter place. But the advantage of being in the heart of the city was great. I could walk to anything.
Stayed 7 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
location
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast, decent hotel that overlooked the river
Stayed 1 night in Jul 2025

6/10 Okay

Charles, Cool

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

4/10 Poor

James

Stayed 1 night in Jun 2025

6/10 Okay

Patti

Travelled with family
The size was nice. For 2 people- 1 set of towels, no one at checkout, older building
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.
Stayed 1 night in Jun 2025

6/10 Okay

Valence

Liked: Cleanliness, property conditions & facilities
Location was great Room is a bit small
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

6/10 Okay

Samantha, atlanta

Travelled with group
Liked: Cleanliness
Great location. Looks old and staff were not as welcoming as other places we stayed in Scotland.
Stayed 1 night in Jun 2025