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Hotel Casa HX - Adults Only

3.5 star property

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Photo gallery for Hotel Casa HX - Adults Only

Front of property
Property video
Rooftop terrace
Living area
A modern building with a pool, outdoor seating, and a bar area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪5 min walk‬
  • Place, Bioluminescence Beach
    ‪5 min walk‬
  • Place, Punta Coco
    ‪6 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A modern bedroom with a large bed, a ceiling fan, a bedside table, and a window with curtains.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Casa HX - Adults Only

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Casa HX - Adults Only. During your stay, you're just a quick walk from Holbox Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Yum Balam Nature Reserve and 4 minutes on foot from Holbox Beach
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Casa HX - Adults Only. An airport shuttle (available on request) is available for a fee. A complete renovation of Hotel Casa HX - Adults Only was completed in November 2022.

This Mediterranean Isla Holbox hotel is smoke free.

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.
Roof Top HX – This rooftop bar serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.03 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Casa HX - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Hotel Casa HX - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 250 reviews
Rating 8 - Good. 27 out of 250 reviews
Rating 6 - Okay. 7 out of 250 reviews
Rating 4 - Poor. 5 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel! Staff were super helpful in everything.. close to beach and restaurants .. I will not hesitate on coming back and staying here again!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jaison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been one of my fav hotels in the all of mexico Service was amazing Hotel was in best shape and food was great!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, lovely staff and fantastic food. Would recommend staying here if you want some slightly quieter and peaceful. The staff are very welcoming and friendly. We had a wonderful time.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

carol

Liked: Cleanliness
This is a very relaxing place with a friendly staff who remembers all the little things!! This was our 2nd time at this hotel and will stay again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

D v

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely few days at Hotel Casa HX. The staff were great and the location was perfect for us.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Room was clean, very comfortable, and private. The staff were great and extremely helpful. Food was not the greatest but there are tons of amazing places to eat on island. The hotel is about a 30min walk from central where most things can be found. Beautiful beaches are about 5-10 min walk away where the stars are beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Truly incredibly kind staff. They offered the perfect amount of care and attention to us. They went above and beyond to make us feel comfortable, anticipated our needs, were so responsive. We had a really wonderful stay and are already making plans to return.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Melodie

This hotel was great, nice staff, good food, roof top is just wow
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet part of the island. We loved that. Staff went above and beyond to fill our needs. We were surprised that the “continental breakfast” was actually a FULL hot breakfast. Loved the fresh fruit! We rented bikes as the hotel is 1 mile from town, but close to the best beaches on island!
Beach near hotel
Sunset from hotel balcony
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

melhynne

Liked: Cleanliness, amenities, property conditions & facilities
It's a paradise. Spotless and surrounded by trees. The staff was super nice and always helpful. It is away from the center about 25 minutes walk but if you wanna stay away from the crowd, this casa is perfect!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top was view scenic of isla punta coco where you are able to have drinks and food , very quiet , beautiful room and a relaxing pool . It was just a perfect destination for a get away. Staff was friendly . My husband and I were greeted with a lemonade drink upon arrival. We were suggested beaches and places to visit around the island. A beautiful overall! 5STAR
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine. No problems.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Staff, room, food and the ocean, Thank you
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Marlise

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Everything you want in a jungle retreat. Quiet areas to relax, boasting incredible views. The staff was over-the-top courteous, offering a warm welcome. The complimentary breakfast was just enough to start your day exploring the beautiful island.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a short walking distance to the beach.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Melissa

Liked: Property conditions & facilities
The rooms are nice and the bed is comfortable. The deck was nice But so many misquotes and so you couldn’t stay out there long without getting eaten. Also you had to be quiet by 10 pm. If it’s adults only then 10pm seems a little early! The food was not very tasty and the drinks were mild. But it was cheap prices. We ate out most days. It is far from town but it was nice to have options to go to the other beach when we had windy days. If you’re wanting to be in and around the town it’s too far out.
Our deck off the room.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to both beaches and fantastic staff.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great and helpful
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was peaceful and the staff is excellent!!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jody

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Food and relaxing atmosphere
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Could not ask for better staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facilities, lovely design touches, and the people working there was really friendly and helpful!
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic great staff
Stayed 11 nights in Jan 2025