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Balu Hotel

2.0 star property

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Photo gallery for Balu Hotel

Exterior
Exterior
Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi
Point of interest
Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi

Basic Double Room, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Shared Dormitory

1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | 1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | 1 bedroom, free WiFi

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | 1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 2 Single Bunk Beds

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The price is €70
for 1 room
includes taxes & fees
20 Aug - 21 Aug
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About this property

Balu Hotel

Hotel with a rooftop terrace, steps from Isla Mujeres Ferry Terminal
An outdoor pool, a rooftop terrace and a library are available at this hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe. Change of towels is available on request
Balu Hotel offers 10 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Balu Hotel , you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a rooftop terrace and library
  • Steps from Isla Mujeres Ferry Terminal and 9 minutes on foot from North Beach
  • Cats and dogs welcome free of charge
As a guest of Balu Hotel , you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Balu Hotel also features tour/ticket assistance and a front desk safe.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Balu Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

6.4/10

Staff & service

9.4/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Juana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexane

Travelled with partner
Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025

8/10 Good

Carlos Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean François

Travelled with family
Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
muy buena relación precio-calidad. muy buena ubicacion
Stayed 1 night in Jul 2025

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025