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Mercure Istanbul Umraniye

4.0 star property

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Photo gallery for Mercure Istanbul Umraniye

Exterior detail
Deluxe Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing
Fitness facility
Business centre
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Parking included

Explore the area

Map
Alemdag Cad Site Yolu Sokak No 20, Umraniye, 20, Istanbul, Istanbul, 34768
  • Ulker Sports Arena
    ‪6 min drive‬
  • Bosphorus Bridge
    ‪8 min drive‬
  • Emaar Square Mall
    ‪8 min drive‬
  • Istanbul (IST)
    ‪52 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Single Beds

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Single Beds

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 Double Bed

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Istanbul Umraniye

Hotel in Istanbul with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Istanbul Umraniye offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Mercure Istanbul Umraniye, you'll be close to Bosphorus Bridge. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Mundo
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Bosphorus and 8 minutes from Bosphorus Bridge
Mercure Istanbul Umraniye offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and a library are also featured at the business-friendly Mercure Istanbul Umraniye. Self parking is free.

Smoking is allowed in designated areas at this 4-star Istanbul hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Mundo – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Mimado – On-site bar. Open daily.
24-hour room service is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mimado
  • Mundo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 for adults and from EUR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 17300

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye Istanbul
Mercure Istanbul Umraniye Hotel Istanbul

Mercure Istanbul Umraniye Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 180 reviews
Rating 8 - Good. 61 out of 180 reviews
Rating 6 - Okay. 23 out of 180 reviews
Rating 4 - Poor. 8 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

XINGANG

Stayed 2 nights in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay here was so lovely .. reception staff very helpful whenever I needed something .. breakfast amazing and the best fig jam ever .. the lady who came to clean my room was very very friendly and also very lovely …
Stayed 3 nights in Apr 2025

4/10 Poor

Husam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
minimal services and the internet is so slow with frequent disconnections, breakfast is poor and no omelets or hot dishes are available. I will not stay again in this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

avanish

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Al

Stayed 4 nights in Aug 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, near the subway station and a mall Great staff and amenities
Stayed 11 nights in Jul 2024

6/10 Okay

Elmarie

Business traveller
Liked: Property conditions & facilities
Overall stay was OK but not excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Assef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Dilyara

Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

They gave me dirty, small and smoking room. They didn't tell me the brand of sausage they served for breakfast, it was hidden, maybe donkey meat, who knows?
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great customer service! Very clean
Stayed 1 night in Mar 2022

6/10 Okay

Angella

Travelled with family
Disliked: Staff & service

I was not always happy.

My stay was fairly good but the hotel owners still have a lot to work on their communication, either employing people that can speak the English major language or they polish themselves on the language. (English/French). Finally, try and be nice to visitors.
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cost effective

Room was small but effective and comfortable. Bath was very good and clean.
Stayed 1 night in Sep 2021

2/10 Terrible

Abdullahi

Disliked: Staff & service
Nothing special and rooms smell heavy smoke
Stayed 1 night in Sep 2021

10/10 Excellent

Ederleize

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff people, so courteous. The reception was amazing, food was great, room was clean ! Would definitely come back
Stayed 1 night in Sep 2021

8/10 Good

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Aug 2021

6/10 Okay

Selim

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! Thought the staff were excellent. Two things maybe: 1) felt linens should be changed during stay 2) first morning we requested a diet soda for our daughter during breakfast ... no problem; second morning we requested the same and was told there were no diet sodas. Because of this unavailability we did not eat in your restaurant other than the first night (we were able to get her one during this meal) during our 6 night stay.
Stayed 4 nights in Mar 2021

10/10 Excellent

Muslim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

2/10 Terrible

Lucas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Very cold place it’s not really welcoming people’s reception mr Fatih very professional but rest of the staff not friendly I don’t recommend this hotel I am very disappointed never back again
Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We are foreign and don't speak Arabic expected better service from the gentleman working the fronts. Rude in ways and not too helpful.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thins was very good specially break fast , also room and other place of hotel was clean
Stayed 3 nights in Jul 2019