Serpa Hotel

Property class: 3

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Photo gallery for Serpa Hotel

Front of property
TV
TV
Porch
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
R. Floriano Peixoto 80, Itacoatiara, AM, 69100-000
  • Place, Praça Da Polícia
    ‪1 min walk‬
  • Place, Itacoatiara Lookout
    ‪10 min walk‬
  • Place, Itacoatiara Waterfront
    ‪11 min walk‬

Room options

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

Serpa Hotel

Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Serpa Hotel offers 20 accommodations with air conditioning. Televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Serpa Hotel, you're just a quick walk from Praça Da Polícia. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Praça Da Polícia and 8 minutes on foot from Itacoatiara Lookout
Free breakfast is served daily. Public spaces have free WiFi. Serpa Hotel also features an outdoor pool and laundry facilities.

Smoking is allowed in designated areas at this 3-star Itacoatiara hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping on request

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Serpa Hotel Hotel
Serpa Hotel Itacoatiara
Serpa Hotel Hotel Itacoatiara

Serpa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Luiz Paulo

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas achei o chuveiro um tanto perigoso, quanto aos fios expostos, e talvez a tensão tbm esteja incorreta, usei na 1ª temperatura e saiu fumaça, até ardeu a garganta. Daí usei só o de água fria mesmo.
Stayed 1 night in Jan 2026

10/10 Excellent

Hustane Hackla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comodidades foi muito bom, apenas a intenert que tava pessimo lá
Stayed 1 night in Jan 2026

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities
Super atenciosos , café da manhã excelente 😎
Stayed 2 nights in Dec 2025

10/10 Excellent

Simone Rosas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Acomodações muito boas, tudo muito organizado, limpo, higienizado...equipe muito gentil, café da manhã bem diversificado... tudo dentro dos conformes e confesso que superou nossas expectativas. Registramos algumas ressalvas, para a melhoria na oferta dos serviços prestados. Informamos que estava acompanhando um casal de idosos com mobilidade reduzida (meus pais) e ficamos instalados no quarto 04 / térreo. 1- colocar barras de apoio nos banheinhos (boxe e próximo ao vaso sanitário para melhor segurança e mobilidade das pessoas; 2- abaixar a posição do armário do banheiro para facilitar o uso, pois o mesmo é muito alto, não permitindo o acesso por pessoas de mais baixa estatura, a exemplo a minha mãe; 3- disponibilizar pelo menos duas cadeiras no que compreende os quartos coletivos para melhor comodidade dos hóspedes; 4- disponibilizar tomadas comuns para facilitar o carregamento dos celulares e equipamentos eletrônicos. Recomendamos o vosso hotel para outros contatos, esperamos ter contribuído para as melhorias. Muito obrigada.
Stayed 1 night in Dec 2025

10/10 Excellent

MILENA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Os quartos são espaçosos, o hotel é limpo, as camas são boas; destaque para o café da manhã: frutas, suco, tapioca, pão de queijo, presunto, queijo, ovo frito...
Stayed 2 nights in Dec 2025

6/10 Okay

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities
Os travesseiros tem de ser trocados com urgência, tem de reforçar a porta, Já o atendimento e o café foi excelente.
Stayed 2 nights in Dec 2025

8/10 Good

Thiago façanha

Liked: Cleanliness
Tranquilo. Limpo piscina top!!
Stayed 1 night in Dec 2025

8/10 Good

Carlos

O quarto tava um pouco com cheiro de mofo
Stayed 1 night in Dec 2025

6/10 Okay

Dalton

Stayed 1 night in Nov 2025

6/10 Okay

Dalton

Travelled with group
Disliked: Cleanliness
Ar condicionado muito barulho e pouca eficiencia.
Stayed 2 nights in Nov 2025

10/10 Excellent

Álila Regina

Stayed 1 night in Nov 2025

4/10 Poor

EDUARDO

Business traveller
Liked: Staff & service
Disliked: Room comfort
Precisa melhorar as condições de comodidade, para se ter mais conforto.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruan

Stayed 1 night in Nov 2025

8/10 Good

Ronaldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã simples, mas de boa qualidade e com uma boa variedade de produtos
Stayed 1 night in Oct 2025

10/10 Excellent

Maria das graças

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

ALINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jafé

Stayed 1 night in Sep 2025

8/10 Good

Hérick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eloana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ana Paula

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Atendeu às expectativas, com algumas ressalvas.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucijane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama confortável, quarto grande, ar condicionado ok, banheiro bem grande. Café da manhã bem simples, mas ok também. Localização ótima. Nada deixou a desejar. Recomendo.
Stayed 3 nights in Jul 2025

8/10 Good

J Geraldo

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2025