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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated
Free daily continental breakfast
Exterior
Exterior
Reception

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪21 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Reception

Weekly Inn

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 941 reviews
Weekly Inn

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

4.8

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 161 out of 1001 reviews
Rating 2 - Terrible. 431 out of 1001 reviews

Reviews

2/10 Terrible

Noris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, the roachs were not
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Amenities
The bad reviews of this property are blown way out of proportion. It’s not bad. It’s an inexpensive hotel and it’s a mom & pop kind of operation and they are in the process of developing the property. They could tighten up a few things, but it’s not terrible. I found the front desk staff, especially, the lady in the afternoon to be very polite an accommodating. Ok here’s the good stuff. Towels are super clean, nice bedding, ac works well, hot water, friendly staff, great location, clean parking lot. What they could work on: Housekeeping is hit or miss. What I mean is: Whoever freshened my room for 5 days did a good job, but when I first checked in there was literally dirt on my counter in the bathroom. I’ll show a pic of the paper towell after I wiped it up. The first room I was in, the bathroom vent was covered with dust. Also when some people cleaned the they left the toilet seat up. The carpet in the halls has a musky smell. Whoever owns the place is a little cheap. The alarm clocks all are bolted to the wall and are unplugged when you check in to save electricity. Clocks are filthy. There are no smoking signs on the doors but there is often an aroma of weed on the property. My first room was right next to the lobby and I heard footsteps all night long above me from the second floor hall. I changed rooms to the end of the hall and had 4 nights of good sleep after that. No bed bugs. I’d stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hope

Business traveller
Liked: Staff & service, room comfort
I stayed at the motel with a no smoking room. It was wonderful. I slept good. I did notice that the big mirror by the TV was smudged a bit. Also the walls had something on it which made it look not really clean. But other than that no complaints
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad-Khalil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and the man that checked me out. The staff was so pleasant to talk to and to get any thing I needed. Thank you
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Roaches and took my personal tower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing quiet safe clean efficient
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Jim

Liked: Staff & service, room comfort
front desk was good, no place to sit for breakfast,
Stayed 4 nights in May 2025

4/10 Poor

Orledy

Stayed 1 night in May 2025

2/10 Terrible

William

Stayed 2 nights in Jun 2025

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst
Stayed 1 night in May 2025

8/10 Good

Zachery

Stayed 1 night in May 2025

2/10 Terrible

alessandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

amy r

The lady at the office was friendly, but the room, was clean, bathroom clean, but boyfriend got bit up by bedbugs, send the pics to expedia, which send some money back, but the hotel would not refund.Will not be going back
Stayed 1 night in May 2025

2/10 Terrible

Jean Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

JENNIFER

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities
:
Stayed 2 nights in May 2025

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst
Stayed 1 night in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty. Walls had stains, The small refrigerator had marks on the door. The room was not vacuumed properly. There were items next to the bed from previous guest. The blanket hat holes from cigar burns. The images online were no way close to what my room looked like.
Stayed 5 nights in May 2025

2/10 Terrible

Ursula

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled of mold and damp.
Stayed 3 nights in Apr 2025