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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A row of beige multi-story hotel buildings with a parking lot in front.
A reception area with a counter, framed pictures, a potted plant, and a window with a view of greenery.
A well-maintained garden with a variety of plants and a small water feature in front of a house with a porch.
A hotel hallway with a patterned carpet, doors on both sides, and a potted plant on the right.

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, EverBank Stadium
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

A cozy room with a bed, a sofa, a dining table, and a window with curtains.

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from HCA Florida Memorial Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

5.2
Rating 10 - Excellent. 163 out of 1003 reviews
Rating 8 - Good. 146 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 398 out of 1003 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly, rooms were cleaned and housekeeping kept clean towels stocked, pet friendly had a nice little breakfast with muffins and coffee and bagels. Would definitely stay again and would refer to my friends.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, safe
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Pillows were awful and shower is not great but for a night it is good for the money. Staff was nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities
The room was very clean! Staff was so nice
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was NOT like the pictures it was nasty and I did not stay
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Miguel

Parking was free. The rooms need an upgrade. The room carpet smells like dogs,ac filter was dirty. If you want to stay at a 60's hotel, this is it.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Room was clean and staff were courteous and friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michelle

Liked: Staff & service
Staff was fantastic!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The unit heater in this room was loud and did not run well. The other guest were disruptive slamming doors through the night and allowing kids to throw tantrums. Staff was excellent checking in and out.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Mitchell

Disliked: Cleanliness, amenities, property conditions & facilities
Clean bedsheets and bathroom but dirty floor and the whole hotel smelled bad. Good air conditioning and tv but need new towels. Poor continental breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
It was ok since I wasn’t there often just to sleep, I would not choose this hotel again . Just personal preference
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Marie

Disliked: Cleanliness, amenities
Ols, dirty, and poorly kept hotel.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean and the tub had some kind of filler but I stepped in the shower and the floor felt like I was going to fall through.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, amenities
The employee is very nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dournell

Liked: Cleanliness, staff & service, amenities
The friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ashley

they’re all very nice, get anything you need. will stay again
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Anthony Michael

Disliked: Cleanliness
Rude staff member and not the cleanest room or most safe feeling lot of interesting people around
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

william

Disliked: Amenities, property conditions & facilities
NOT WHAT I WOULD DO AGAIN
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Tammy

Liked: Staff & service, property conditions & facilities
Carpets in room feel very sticky and dirty under my bare feet. Carpets should be deep cleaned. Beds are hard as rocks and need to be replaced with something after and more comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Colleen

Disliked: Amenities, property conditions & facilities
Amenities Stunk of cigarette smoke
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ngoc Hoa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning fonction. The room is in very poor condition , not the saee as the picture. Better to find another place.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Osky

Disliked: Cleanliness, amenities, property conditions & facilities
old rooms, old and stained sheets and pillowcases
Stayed 1 night in Jan 2026
Verified

4/10 Poor

KENNETH

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was not completely clean although the bed had fresh sheets on them. It wss clear that the room was not vacumed.
Stayed 3 nights in Mar 2026