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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Daily buffet breakfast (USD 26.95 per person)
Property preview
Lobby sitting area
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Place, Florida Theatre
    ‪5 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪9 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

Queen Studio

  • Sleeps 4

King Studio

  • Sleeps 3

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(135 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(39 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(69 reviews)
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (St Johns)

Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Suite (St Johns)

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

ADA King Tub

  • Sleeps 3

ADA King Shower

  • Sleeps 3

ADA Two Queen Room Tub

  • Sleeps 4

ADA Two Queen Room Shower

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room with River View

  • Sleeps 3

Two Queen Room with River View

  • Sleeps 4

Club Two Queen Room

  • Sleeps 4

Club King Room

  • Sleeps 4

King Room

  • Sleeps 3

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About this property

Hyatt Regency Jacksonville

Riverwalk hotel with 3 restaurants and 24-hour fitness centre
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Florida Theatre and 8 minutes on foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 116000 square feet (10777 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Market – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Open 24 hours.
SHOR Seafood Grill – This restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tavern – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 926 out of 1375 reviews
Rating 8 - Good. 243 out of 1375 reviews
Rating 6 - Okay. 99 out of 1375 reviews
Rating 4 - Poor. 56 out of 1375 reviews
Rating 2 - Terrible. 51 out of 1375 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2025

10/10 Excellent

Devin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jarmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Stayed 1 night in Aug 2025

10/10 Excellent

Kodi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chudney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service enjoyèd my short stay
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service
The staff was friendly and helpful when needed. The view was amazing. The cleanliness was sub par. There was someone else’s hair stuck to the shower walls when I arrived. The shower curtain had mold on top of them. The carpets in the hallways had a foul odor. There was a broken drink glass in the elevator lobby that sat there for hours with a wet floor sign over it. When they came in and cleaned the room, they remade the bed with visibly dirty sheets. Not what I expected for $200/night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Night in Jax!

Wonderful room with so much space. Overlooking the river at a reasonable price! The hotel smells so ama ing too! Wish I knew what you scent it was.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with every amenities one would need Food available and bar nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great expectations met

The hotel is modern and clean. The room was immaculate. Staff is very warm and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks really clean and the lady at the front desk was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Garionna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel guests was very nice & pleasant
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

annie

Stayed 1 night in May 2025

10/10 Excellent

Cody

Stayed 1 night in Aug 2025

6/10 Okay

judith

Travelled with family
Liked: Staff & service
The property was very neat .. historic . the air conditioner was even older !!
Stayed 1 night in Jun 2025

4/10 Poor

Robert, Savannah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Upon arrival, no hot water at all. It was late at night so thought maybe it would be resolved the next morning. It wasn’t. Front desk was friendly and accommodating in that she provided access to another room on the same floor that did have hot water. Inconvenient but not that big a deal. Arrived back in my room late afternoon and had luke warm water… ugh. By the next morning, it was freezing cold again. I won’t return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and comfortable. Food options were just okay, and service was quite slow since staff seemed short. Bed was very comfortable. Neighbor was a little sketchy about a block or two away.
Stayed 1 night in Aug 2025

10/10 Excellent

B. Fern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, comfortable, large room. Front desk accommodated my request for a high floor. Elevators, fast and plentiful. Valets were super friendly, as was all the staff who I encountered. Food was very good in the bar. Watched dolphins swimming, in the river, right across the street. Easy walk to the Florida theater.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It is within walking distance to the Florida theater. The swimming pool on the 19th floor was wonderful and fun.
Stayed 1 night in Aug 2025