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Jacksonville Inn & Suites

2.0 star property

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Photo gallery for Jacksonville Inn & Suites

Desk, blackout curtains, iron/ironing board, free WiFi
Deluxe Single Room, 1 King Bed, Non Smoking | Living area
Exterior
Combined shower/bathtub, hair dryer, towels, soap
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
1914 Southbrooke Rd, Jacksonville, IL, 62650
  • Place, Jacksonville Community Park
    ‪3 min drive‬
  • Place, Small Eli Ferris Wheel
    ‪4 min drive‬
  • Place, Lake Jacksonville
    ‪6 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 King Bed, Non Smoking

Deluxe Single Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Jacksonville Inn & Suites

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay.
Jacksonville Inn & Suites offers 61 accommodations with a hairdryer and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a combined bath/shower unit. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
During your stay at Jacksonville Inn & Suites, you'll be close to Jacksonville PetSafe Bark Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities and a lift
  • Just a 4-minute drive from Small Eli Ferris Wheel and a few minutes from Jacksonville Community Park
  • Pets welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Jacksonville Inn & Suites also features laundry facilities and a lift. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Jacksonville Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't have anything hot for breakfast
Stayed 1 night in May 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean hotel. Staff courteous and helpful.
Stayed 3 nights in May 2026

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was small. Rooms were clean newly remodeled fridge in room did not work
Stayed 1 night in May 2026

6/10 Okay

Andrew

Stayed 1 night in Apr 2026

10/10 Excellent

Childers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but milk was in gallon and no hot food
Stayed 1 night in Apr 2026

6/10 Okay

amanda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2026

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 1 night in Mar 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
Hot only had two working jets, rest were broken out
Stayed 1 night in Mar 2026

8/10 Good

Andrew

Liked: Cleanliness
Stayed 1 night in Mar 2026

10/10 Excellent

Jaymie

Stayed 1 night in Mar 2026

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great other than the mini fridge did not work.
Stayed 4 nights in Mar 2026

8/10 Good

Michael

Stayed 2 nights in Feb 2026

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, amenities
TV didn’t work properly. Bathtub dripped all night long. No hot water for shower. No complimentary breakfast served as advertised. Very dissatisfied with stay and refused refund by management.
Stayed 1 night in Feb 2026

2/10 Terrible

William

Stayed 7 nights in Feb 2026

10/10 Excellent

Jaymie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing the man at the desk was as nice as could be I am sad there was no breakfast
Stayed 1 night in Feb 2026