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Pumilio Mountain & Ocean Hotel

4.0 star property
VIP Access

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Photo gallery for Pumilio Mountain & Ocean Hotel

2 outdoor pools, open 7:00 AM to 10 PM, free pool cabanas
DI SUITE - Kitchen & 1 King Bed | Balcony
Garden
DI SUITE - Kitchen & 1 King Bed | Private kitchen | Mini-fridge, espresso maker, coffee/tea maker, cookware/dishes/utensils
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
2 Km South from Cruce de Herradura, towards Jaco and 1 km East, Pueblo Nuevo, Jacó, Puntarenas, 61101
  • Place, Auto Mercado Herradura
    ‪6 min drive‬
  • Place, Canopy Vista Los Suenos Adventure Park
    ‪9 min drive‬
  • Place, Jacó Beach
    ‪11 min drive‬
  • Airport, Tambor (TMU)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for YAMIPA SUITE - Kitchen & 2 Queen Beds

YAMIPA SUITE - Kitchen & 2 Queen Beds | Premium bedding, memory-foam beds, free minibar items, in-room safe

YAMIPA SUITE - Kitchen & 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for DI SUITE - Kitchen & 1 King Bed

DI SUITE - Kitchen & 1 King Bed | Premium bedding, memory-foam beds, free minibar items, in-room safe

DI SUITE - Kitchen & 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 59 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for KAL SUITE - Private Jacuzzi & 1 King Bed

KAL SUITE - Private Jacuzzi & 1 King Bed | Premium bedding, memory-foam beds, free minibar items, in-room safe

KAL SUITE - Private Jacuzzi & 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Spa
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4.5 out of 5, Wonderful, 1,011 reviews
The price is €82
includes taxes & fees
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About this property

Pumilio Mountain & Ocean Hotel

Riverwalk hotel with 2 outdoor pools and full-service spa
This hotel features 2 outdoor pools, a full-service spa and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of bedsheets is available on request
Pumilio Mountain & Ocean Hotel offers 16 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Jacó hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a waterslide.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The free breakfast at Pumilio Mountain & Ocean Hotel gets good marks from our customers. During your stay, you'll be close to Auto Mercado Herradura. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, massages or hydrotherapy at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles and yoga classes
  • Guests have great things to say about the clean guestrooms and the pool
  • Just a 5-minute drive from Auto Mercado Herradura and 8 minutes from Canopy Vista Los Suenos Adventure Park
  • Airport shuttle service available for a fee
Pumilio Mountain & Ocean Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a library, and a terrace are also featured at the family-friendly Pumilio Mountain & Ocean Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Jacó hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
El Bosque – On-site restaurant.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Bosque

Things to do

  • 2 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Lazy river
  • Living room
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Dock
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free minibar (limited items)
  • Ice maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 30000
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CRC 30000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CRC 22000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 92000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: CRC 30000 (subject to availability)
  • Late check-out fee: CRC 30000 (subject to availability)
  • Rollaway bed fee: CRC 22000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pumilio Mountain & Ocean Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pumilio
Hotel Pumilio Mountain
Pumilio Hotel
Pumilio Mountain & Ocean Hotel
Pumilio Mountain & Ocean Hotel Jaco
Pumilio Mountain Ocean
Pumilio Mountain Ocean Jaco
Pumilio Mountain Ocean Hotel Jaco
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean
Pumilio Mountain Ocean Hotel
Pumilio Mountain & Ocean Hotel Jacó
Pumilio Mountain & Ocean Hotel Hotel
Pumilio Mountain & Ocean Hotel Hotel Jacó

Pumilio Mountain & Ocean Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1019 reviews
Rating 8 - Good. 164 out of 1019 reviews
Rating 6 - Okay. 50 out of 1019 reviews
Rating 4 - Poor. 16 out of 1019 reviews
Rating 2 - Terrible. 16 out of 1019 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beach, head up the hill to this retreat

We only had a couple of nights here! Wished it was longer, the seclusion was exacting what we needed. the suite, king bed, full kitchen outdoors, dining area are all pool side The staff were more than friendly and accommodating, secured parking and a spa. A wonderful cooked breakfast daily is included and they have a full menu for the restaraunt until 10pm. Teejay the manager is helpful, need anything ask him! Enjoy. (side note: Roberto’s Place further up the hill is you go too after the waterfall)
Stayed 2 nights in Aug 2025

8/10 Good

Kanisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet and clean area. I didn’t like that I could hear all the noise from the other people also staying at the resort but other than the staff was really sweet and I enjoyed my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y amabilidad
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat

Perfect location to get away from all the stress. Carla the manager/ owner was very helpful as were all the staff. Would definitely recommend and stay there again. Large rooms and breakfast to order. Wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lourdes Catalina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service
Great staff, very friendly and accommodating! The rooms smelled a little musty and needed updating. The property of just rooms and the pool surrounded by trees so don’t expect much of a view. Beds were fine and they bring you softer or harder mattresses depending on your preference. By the reviews and pictures, I was expecting a much nicer place but it was comfortable for the night. Carla was great, she made a great margarita for me even though they didn’t have them on the menu. It’s basically Imperial beer and sub par wine.
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Pumillio mountain and ocean hotel is located just outside of main Jaco. Fairly easy drive to it's location. Hotel has an automatic gate for security with its own private parking area. Upon arriving you're greeted with the sounds of nature and smiles from the staff. TEEJAY and his staff are wonderful and accommodating. The massage manager Warner not only helpful in booking massages he was very helpful with local cuisine suggestions. The cafe on site is nothing short of incredible with food made from scratch. Fresh ingredients and positive attitudes from Jonathan the chef creating an amazing experience. Not only did they make my stay at the hotel an outstanding experience Teejay and his team always had our best interest in mind. Upon arriving they gathered some information on our plans and noticed an oddity in our tour reservation. Teejay went above and beyond to confirm I wasn't being taken advantage of or being asked to meet somewhere not safe. In conclusion the team made it an unforgettable experience with hopes of returning sooner rather than later
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience we loved the service the staff and how easy they make it for you
Stayed 4 nights in Jul 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and when ask for a pancake or waffle it was being cook from scratch.
Stayed 3 nights in Jul 2025

8/10 Good

karen, San Diego

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Rooms are clean. Beds were uncomfortable. Hotel does have offer to replace the mattress but it was so late we didn’t want bother them. Hotel will immerse you in the Costa Rica vibe. Food at the bar was okay but expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Safe and quiet. Staff was amazing and attentive. Breakfast was great. Recommend getting a massage on the property so relaxing. Would definitely visit again.
Stayed 3 nights in Jul 2025

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Everything is as described.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near Jaco! Incredibly relaxing, beautiful room that opened directly to the pool, nice grounds and staff and delicious breakfast. Would return any time!
Stayed 1 night in Jul 2025

10/10 Excellent

Wands

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

MILTON

Liked: Cleanliness, amenities, property conditions & facilities
Wow!!! It was amazing!! I truly recommended for families.beautiful pools, beautiful rainforest, super tasty breakfast and the hospitals was amazing. Also I recommended for couples.. thank you for making my stay wonderful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamariah J

Stayed 5 nights in Jun 2025

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the place. Nice and quiet. Rented the jacuzzi room. Was great!
Stayed 1 night in May 2025

6/10 Okay

Eugene

Travelled with partner
Liked: Cleanliness
Not what we expected! Thought this was a little more high end but older property. No VIP recognition.
Stayed 1 night in Jun 2025

8/10 Good

adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely area, quiet and peaceful
Stayed 1 night in Jun 2025

10/10 Excellent

Marlysha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here soo much! I will definitely be coming back.
Stayed 3 nights in May 2025

10/10 Excellent

mitul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff was wonderful and friendly. Suite was clean. Would stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Andrew, Denver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Good stay, very comfortable mattress. The jacuzzi didn't fill all of the way, even after asking for a service visit (minor inconvenience). Felt a little like the main elements of the suite were nice, but the edges were a little ruff, like there was a weird piece of plastic hanging from the roof of the patio, the jacuzzi doesn't fill all the way, and the patio table was very lop sided, but it looked beautiful and was very comfortable to sleep in.
Stayed 1 night in May 2025

10/10 Excellent

Darla

Stayed 4 nights in May 2025