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Casablanca Grand Hotel

5.0 star property

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Photo gallery for Casablanca Grand Hotel

3 restaurants; breakfast, lunch and dinner served
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Front of property
2 indoor pools
Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Madinah Road, Infront of Mall of Arabia, Jeddah, 3655
  • Place, Mall of Arabia
    ‪10 min walk‬
  • Place, Jeddah International Exhibition Center
    ‪2 min drive‬
  • Place, Hera Street
    ‪2 min drive‬
  • Airport, Jeddah (JED-King Abdulaziz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Deluxe Room, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Casablanca Grand Hotel

Along with 3 restaurants, this hotel has 2 indoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a health club, a sauna and a rooftop terrace are on-site.
Casablanca Grand Hotel offers 125 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Jeddah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and Thai massages.
During your stay at Casablanca Grand Hotel, you'll be within walking distance of Mall of Arabia. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine while dining at Lemograss
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Red Sea Mall and 9 minutes from Jeddah Corniche
  • Free local-area shuttle service
As a guest of Casablanca Grand Hotel, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the luxury Casablanca Grand Hotel. A free area shuttle within 0.5 km is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Jeddah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Lemograss – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Ewan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bull grill – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 0.5 km
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bull grill
  • Ewan
  • Lemograss

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casablanca Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 200.0 per night.
  • Cots (infant beds) are available for SAR 150.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 per person
  • Airport shuttle fee: SAR 180 per person
  • Crib (infant bed) fee: SAR 150.0 per day
  • Rollaway bed fee: SAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000679
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Casablanca Grand Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Casablanca Grand Hotel Jeddah
Casablanca Grand Jeddah
Casablanca Grand
Casablanca Grand Hotel Hotel
Casablanca Grand Hotel Jeddah
Casablanca Grand Hotel Hotel Jeddah

Casablanca Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 59 reviews
Rating 8 - Good. 19 out of 59 reviews
Rating 6 - Okay. 8 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay for a family. The staff is very friendly. The room is very clean and spacious. The hotel is close to the airport, we were able to rest well after our long flight.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 stars hotel near airport and AlArab mall.

Great 5 stars hotel near airport and AlArab mall.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Meshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & Service is exceptional
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mohammed Sadiq

Liked: Staff & service
It was ok, No complain …
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - with a few small things to work on

Very good hotel. Excellent quality of the rooms! A couple of (very) small things; 1. The Pool is only open between 8am and 4pm, which is a little tight 2. The Shopping Mall is walkable (some hotel staff say it's not) - but you need to be creative/patient with the traffic! 3. This is very close to the final approach of Jeddah Airport - and you will hear planes in the middle of the night. Other than that, it's an excellent hotel and very reasonably priced.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Asit

Liked: Property conditions & facilities, room comfort
Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, "the house keeping was not told to clean the room. They cannot enter the room without permission". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to clean the room in your absense. Breakfast buffet is good but nothing for vegetarians, except lettuce and hard croissants. They have some vegetarian dishes on the buffet but placed next to meat and people using the same ladel for both. Staff remain ignorant. For them its normal. Infact, the room service menu is average. Room service staff is cold and robotic. Wifi - Seriously, I think in todays fast world its more important than breakfast. However, the hotel has failed in that aspect as well. Even after complaing about the connectivity issues and speed, seems the technicians were helpless. They has a big router placed in the living room but the speed and connectivity in the bedroom was snail slow. Overall, it like lot of money has been spent to built the hotel with lots of modern technology and equipments in the room, which looks very fancy. However, attention to the staff and their training and guidance needs more investment and attention.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Definitely I will choose to stay here again.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز....السعر مبالغ وعالي مستوى عزل الصوت والضوضاء من الخارج بالنسبة لفندق خمس نجوم المفروض تكون عالية جدا وهذا للأسف غير متوفر بالفندق
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Stayed 1 night in May 2019
Verified

6/10 Okay

Turki

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, just close to the King Abdulaziz Airport
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Walod

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

فندق فخم لكن الروم سيرفس والصيانه سيئة

اثاث الفندق جدا جدا مميز وفخم الاستقبال رائع والتجهيزات رائعه للاسف صوت الهواء من النافذة مزعج جدا لوحة التحكم لم تعمل رغم محاولات الاي تي كم مره تاخير في الاستجابه للاعطال من الروم سيرفس طلبت حل مشكله من الظهر ومااصلحوها الا بعد المغرب ومو حل نهائي لم يعوضونا بتغييير الغرفه رغم مشاكلها
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and modern room accessories. Near airport location and close to Arabia Mall
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

شكرا للجميع وشكرا على جمال وروعة الفندق

شكرا على حسن الضيافة ومن اجمل الفنادق وأنظفها على الأطلاق
Stayed 2 nights in Jan 2019
Verified

8/10 Good

ANAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مازال مميز

مازال احد فنادقي المميزة بجدة موظفين الافطاربحاجة للمزيد من التدريب رائحة بسيطة بالحمام مساحة الغرفة كبيرة مقارنة بغيره للي ما يحبون الازعاج يطلب غرفة خلفية
Stayed 1 night in Dec 2018
Verified

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق ممتاز

فندق مميز و طاقم الفندق متعاون و الغرفه واسعه و نظيفة و قريب من مجمع العرب و حراء مول و مطار جدة
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel , I enjoyed my time and everything was I expected
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is really good with cery spacious rooms
Stayed 1 night in Sep 2018
Verified

8/10 Good

Osama

Good
Stayed 2 nights in Aug 2018
Verified

8/10 Good

FAHAD

Liked: Cleanliness, property conditions & facilities, room comfort
فندق عصري وجميل الغرف واسعة والنت سريع توفر مواقف السيارات التشيك أن والخروج سريع ينقص بعض الاهتمام بالنزلاء كتوفير سله فواكه ضيافة وأدوات الحلاقة والنظافة تليق بمستوى الخدمات وأسعار المنيو غاليه
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Mohammed

Liked: Cleanliness
Disliked: Room comfort
It was noisy from the main Road some of the facilities were not fully operational
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable stay

One of the best hotels in Jeddah
Stayed 1 night in Jul 2018
Verified

8/10 Good

Abdulhadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد

الفاتورة النهائية تختلف عن المبلغ المدفوع