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Orient Luxury Hotel-Jiao Xi

3.0 star property

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Photo gallery for Orient Luxury Hotel-Jiao Xi

Daily self-service breakfast for a fee
Massages
Exterior
Interior
Superior Double Room, City View | Premium bedding, down duvets, pillow-top beds, free minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 28, Ln. 100, Gongyuan Rd., Jiaoxi, Yilan County, 262003
  • Place, Jiaosi Hot Springs
    ‪1 min walk‬
  • Place, Jiaoxi Hot Spring Visitor Center
    ‪4 min walk‬
  • Place, Tangweigou Hot Springs Park
    ‪11 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪91 min drive‬

Room options

View all photos for Superior Double Room, City View - Does not provide disposable amenities

Superior Double Room, City View - Does not provide disposable amenities | Premium bedding, down duvets, pillow-top beds, free minibar

Superior Double Room, City View - Does not provide disposable amenities

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View - Does not provide disposable amenities

Superior Double Room, Mountain View - Does not provide disposable amenities | Premium bedding, down duvets, pillow-top beds, free minibar

Superior Double Room, Mountain View - Does not provide disposable amenities

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Quadruple Room, 1 Bedroom

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room (city View)

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Double Room (city View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Japanese-style Twin Room (city View)

Premium bedding, down duvets, pillow-top beds, free minibar

Japanese-style Twin Room (city View)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Orient Luxury Hotel-Jiao Xi

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include spa services, laundry facilities and a 24-hour front desk.
Orient Luxury Hotel-Jiao Xi offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

There are 4 outdoor hot springs open between 7:30 AM and 10:00 PM. The temperature in the hot springs is set to 108°F.

During your stay at Orient Luxury Hotel-Jiao Xi, you're just a quick walk from Jiaosi Hot Springs. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Amenities include a gift shop, a computer and laundry facilities
  • On-site recreation includes hot springs
  • Steps from Jiaosi Hot Springs and 4 minutes on foot from Jiaoxi Hot Spring Visitor Center
  • Free train station pick-up, train station drop-off and bus station shuttle shuttle service
Orient Luxury Hotel-Jiao Xi offers its guests hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at Orient Luxury Hotel-Jiao Xi. A train station pick-up shuttle, A train station drop-off shuttle and a bus station shuttle are free.

This 3-star Jiaoxi hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.
Orient Luxury Hotel-Jiao Xi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle on request
  • Free bus station shuttle

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: TWD 605 for adults and TWD 385 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 4 outdoor hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • 4 outdoor hot springs
  • Hot springs open from 7:30 AM - 10:00 PM
  • Hot springs water temperature - 42 ºC
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 605 for adults and from TWD 385 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Orient Luxury Hotel-Jiao Xi offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orient Luxury Jiao Xi Jiaoxi
Orient Luxury Hotel-Jiao Xi Hotel
Orient Luxury Hotel-Jiao Xi Jiaoxi
Orient Luxury Hotel-Jiao Xi Hotel Jiaoxi

Orient Luxury Hotel-Jiao Xi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 81 reviews
Rating 8 - Good. 8 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 0 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steve

Liked: Cleanliness, property conditions & facilities
The room is spacious, clean. Friendly staff. The lobby is very comfortable. It also has a bar within the hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Everything was excellent!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and beautiful. All the staff are really well trained. The room hot springs is the highlight.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience of the stay

環境清潔安靜
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we had on the island!!! We were in total in 14 hotels! This one, met money-quality expectations, had no disappointments was super clean and provided the best breakfast we had! Definitely recommend it!!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yi-chen

Liked: Cleanliness, amenities, property conditions & facilities
Some people lack civic awareness and smoke in inappropriate places.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, room is big and clean, also there is a big spa in the balcony. Breakfast is variety food. Asian style and western style. The only thing the sounding area doesn’t have shopping store we need walk to the bus station but we also can take taxi to there. Overall this hotel is way nice.
Verified

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Brand new hotel tatami room is nice water playground/slides for kids free mini bar comfy beds and shower private hot tub Cons: location a little far from the JiaoXi junction/food shops no shuttle to bus station (approx 500m) but can take uber Must wear swimming cap to be allowed to use hot spring pools but not communicated/advised on booking - considered unnecessary rules but if you insist then you must inform customers beforehand so we can prepare
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wai sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic relaxing trip!

It was a fantastic vacation trip. The staff were friendly, helpful and polite! I’ve got early check-in and free shuttle service for pick up. The room is clean, spacious and love the big hot spring tub outdoor facing the green mountains! So relaxing to hear the sound of nature while having hot spring. When I used the public hot spring, I was a bit dizzy after several rounds, and the staff immediately help and gave me towels and drinks. They cared as a team that even when I checked out, the counter staff knows and care. That’s amazing hospitality service. The breakfast and dinner were good, especially the beef soup at breakfast!! Staff were very helpful and cheerful! The compliment sweet soy-soup in the afternoon was very nice too!!! It’s been a very relaxing and matched many of my expectations. Will recommend others to come visit!! Thanks for the staff team (the counter, the staff at hotpot dinner and breakfast, as well as the two ladies served at the public hot spring… and the lady serving compliment tea and soy sweet soup at Blue Lagoon)
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

YU AN

Liked: Cleanliness, staff & service
很不錯 只是房間有點小
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MING CHE

Liked: Cleanliness, staff & service, amenities
浴池很大，mini bar 完全免費，包括飲料，早餐有特色很美味。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kuo pin

Liked: Cleanliness, staff & service, amenities
泡湯浴池不錯
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yu-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
室內與室外泡湯氛圍跟溫泉品質都很好，晚餐與早餐項目繁多也很美味
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hui-Feng

Liked: Cleanliness, staff & service, amenities
服務人員非常專業，聯絡周到，讓旅客倍感溫馨
Stayed 1 night in Nov 2025
Verified

6/10 Okay

yi-chen

Liked: Cleanliness, staff & service, property conditions & facilities
房間的床有點太小了 對於4 個人一起睡的空間有稍微壓迫不太舒適
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shih Hao

Liked: Cleanliness, staff & service, amenities
設備新穎, 服務人員熱情且親切, 服務都非常好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店整體還不錯，但房間隔音可以再加強。 提供早午餐，很適合不想早起吃早餐的人。
Stayed 1 night in May 2025
Verified

10/10 Excellent

CHING YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿體驗

很棒的體驗，即使有遇到小問題，也很快的協助排除
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YING HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再訪的風華

超棒的半室外泡湯場地，山景房的湯池不管是晚上或是凌晨都讓人留戀忘返。 乾淨整潔值得再訪。 就是停車入口指示還可以再加強。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shang Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常值得再去的飯店

大廳的服務人員非常的親切，一進到客房，窗簾自動開啟看到外面景色的瞬間，心情真的非常得好。房間也非常的乾淨，床也非常的舒服。還有好多免費的電影可以看看。這次選擇山景的房間，還有戶外溫泉可以泡，真的很舒服。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

I PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室排水不佳以外，什麼都很好！
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

CHING YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境很滿意，空間很好，半戶外有昆蟲很正常
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

BI YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境很棒

整體來說是很棒的，小小的美中不足是餐廳的用餐體驗不太好，通常供餐截止前應該要通知用餐客人可以先去取餐，我們都沒被告知，要取餐時，工作人員就已經都收完了。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

PU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只有空中酒吧可以晚上聚會用但是對於有小孩的家庭比較不方便，沒有公共空間可以家庭聊天
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

室內溫泉池值得一來

我們住的是市景日式房，房內裝潢有許多明顯的不美觀之處，看評論好像其他房間沒有這個問題，可能是單一狀況，不過房價相對附近便宜，所以可以接受。 室內溫泉池的裝潢非常乾淨新穎、非常寬敞、非常舒適，會為了室內溫泉池再度光臨，而且下次會選擇山景，我相信體驗會更加完美。 我們食量都不大，所以早餐內容我們都覺得蠻好的，服務人員態度也很好，下次會再來體驗山景房。
Stayed 1 night in Apr 2024