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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Relax by the serene pool surrounded by lush greenery and shaded by large trees.
Relax in the stylish lounge area with a leather sofa, armchairs, and framed artwork.
Relax in style with a comfortable sofa, bench, and chairs surrounding a central table.
Stroll through the tranquil garden pathway to the entrance of this charming building.
Relax in the stylish lounge area with a blue armchair, leather sofa, and houndstooth armchair.

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
20 Maude Street, Sandton, Gauteng, 2196
  • Nelson Mandela Square
    ‪7 min walk‬
  • Sandton City Mall
    ‪8 min walk‬
  • Sandton Convention Centre
    ‪8 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (View)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Central Johannesburg hotel connected to a shopping centre, steps from The MARC
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Protea Hotel by Marriott Johannesburg Balalaika Sandton. During your stay, you'll be connected to a shopping centre and just a quick walk from Nelson Mandela Square. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from The MARC and 6 minutes on foot from Sandton Convention Centre
  • Free train station pick-up and shopping centre shuttle service
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Bull Run – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty – This coffee shop serves breakfast, brunch and lunch. Open daily.
Lords Bar – This bar serves brunch, lunch, dinner and light fare. Open daily.
Destination Lounge & Bar – This bar only serves light fare. Open daily.
The Conservatory – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (ZAR 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Gym
  • Piano
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 3 July 2025 to 13 August 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 530 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 869 reviews
Rating 8 - Good. 381 out of 869 reviews
Rating 6 - Okay. 94 out of 869 reviews
Rating 4 - Poor. 35 out of 869 reviews
Rating 2 - Terrible. 18 out of 869 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gemma

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property, my only hiccup was a bill for the previous guest was placed in my bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good option for Sandton.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Sandton.

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Jan 2025

10/10 Excellent

Salende

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

horace

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great staff and convenient location. Like the gardens
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - Sandton city mall close to the hotel, quiet and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 7 nights in Oct 2024

8/10 Good

Wendy, Calgary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).
Stayed 1 night in Oct 2024

8/10 Good

patricia

Stayed 2 nights in Sep 2024

8/10 Good

Osaretin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

8/10 Good

Riana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the gardens. The staff were welcoming, and went the extra mile to help.
Stayed 2 nights in Sep 2024