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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Down duvets, in-room safe, desk, laptop workspace
2 outdoor pools
Lunch, dinner and brunch served
2 bars/lounges, poolside bar
Lunch, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Place, Nelson Mandela Square
    ‪7 min walk‬
  • Place, Sandton City Mall
    ‪8 min walk‬
  • Place, Sandton Convention Centre
    ‪8 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Garden view

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(15 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Balcony)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, 1,005 reviews
The price is €78
includes taxes & fees
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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Protea Hotel by Marriott Johannesburg Balalaika Sandton. During your stay, you'll be connected to a shopping centre and just a quick walk from Nelson Mandela Square. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from The MARC and 7 minutes on foot from Sandton Convention Centre
  • Free train station pick-up and shopping centre shuttle service
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Bull Run – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty – This coffee shop serves breakfast, brunch and lunch. Open daily.
Lords Bar – This bar serves brunch, lunch, dinner and light fare. Open daily.
Destination Lounge & Bar – This bar only serves light fare. Open daily.
The Conservatory – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service
  • Covered parking on site (ZAR 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym
  • Piano
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 610 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 914 reviews
Rating 8 - Good. 388 out of 914 reviews
Rating 6 - Okay. 98 out of 914 reviews
Rating 4 - Poor. 37 out of 914 reviews
Rating 2 - Terrible. 18 out of 914 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Omotayo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and wasnt sure what to expect but i was very impressed with the staff and the whole ambience. Staff were very friendly without been in your face. I will definitely recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sandra

Excellent staff, customer service, upgraded room (thank you Onica) and help with bags (thank you Gift) From Sandy - room 2163 :)
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the service and the place amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

PRISCA

Stayed 4 nights in Oct 2025

10/10 Excellent

PRISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at my own convenience
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness
beautiful place
Stayed 1 night in Oct 2025

8/10 Good

Hemrish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good option
Stayed 2 nights in Oct 2025

6/10 Okay

Cindy

Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Stayed 1 night in Aug 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Non flexible attitude

We have not booked our visitors in this hotel for some time. On this occasion I found the pricing at the hotel to be excessive and on asking being told that due to low availability prices have been increased. This was a short notice extension of trip and expected some amicable assistance that was flatly being refused.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tremblay

Liked: Cleanliness, property conditions & facilities
Your reservation had a glitch You posted the 15 When marriott posted full I believe you might have a quota of room attributed To Ex..so I promptly booked soon as I finish paying it showed up the16 try to cancel it and all of bunch of reservations showed up I was on my way in the van with people who all witness it send an email right away to cancel or recitfy the date This is when Expedia had no service .. .fraudulous transaction on your behalf ruin my entire beautiful vacations The staff at the Marriott tried Expedia not reachable Never so we could Rectify expedia mistake and book with hotel waited in the lobby over 4 hours And since there was 2 cancellation right in front og my very own eyes I knew there was a room But the guy at the reception told me the girl will take care of my room at the reception. I will never never never use expedia again ruin my entire beautiful stay in SOUTH Africa We talk with manager Staff But No issu to accomadate me I was out in the street basically Bonvoy d9esnt work in South Africa They finally reachef me in the bar esting at 21 hours to tell me they had a room they will fix every thing tomorrow go to bed mam. No clim no soap. The next morning when I came to pay the girl told me you only need to paid one day Marriott had fix the problem and send the recipe to Expedia What a total night mare I returned to that hotel because I had a lovely stayed. EXPEDIA mistake ruined it.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ademola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property for a quick stay.
Stayed 1 night in Aug 2025

6/10 Okay

Litsa

Stayed 7 nights in Jul 2025

8/10 Good

Phatsimo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel is almost at the centre for all my actitivies of the trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gemma

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property, my only hiccup was a bill for the previous guest was placed in my bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good option for Sandton.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Sandton.

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Jan 2025