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Baguss Hotel and Serviced Apartment

Property class: 3

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Photo gallery for Baguss Hotel and Serviced Apartment

Suite | 1 bedroom, in-room safe, desk, iron/ironing board (on request)
Exterior
Property entrance
Property amenity
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Plaza Mentari (Suncity), Jalan Kuning, Taman Pelangi, Johor Bahru, Johor, 80400
  • Place, Plaza Pelangi
    ‪7 min walk‬
  • Place, KSL City Mall
    ‪13 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪2 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Deluxe Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Family Room

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Bathroom amenities | Shower, free toiletries, hair dryer, bidet

Standard Twin Room, No Windows

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Baguss Hotel and Serviced Apartment

This smoke-free hotel features a restaurant, self parking and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Baguss Hotel and Serviced Apartment offers 99 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Baguss Hotel and Serviced Apartment, you'll be within walking distance of KSL City Mall. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at B, a café that serves international cuisine
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute drive from Johor Bahru City Square and a few minutes from Komtar JBCC
  • Beach shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Baguss Hotel and Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Johor Bahru hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
B – This café specialises in international cuisine and only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Parking on site (MYR 1 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee
  • A restaurant

Restaurants on site

  • B

Family friendly

  • In-room full-sized refrigerator/freezer
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Baguss Hotel and Serviced Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 1.00 per night
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Baguss Hotel Serviced Apartment Johor Bahru
Baguss Hotel Serviced Apartment
Baguss Serviced Apartment Johor Bahru
Baguss Serviced Apartment
Baguss Serviced Johor Bahru
Baguss Hotel and Serviced Apartment Hotel
Baguss Hotel and Serviced Apartment Johor Bahru
Baguss Hotel and Serviced Apartment Hotel Johor Bahru

Baguss Hotel and Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 202 reviews
Rating 8 - Good. 88 out of 202 reviews
Rating 6 - Okay. 51 out of 202 reviews
Rating 4 - Poor. 19 out of 202 reviews
Rating 2 - Terrible. 11 out of 202 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Nick

Clean hotel

Good stay
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

Aircond not cold, dirty toilet, towel forgot to place and had to ask counter, and toothbrush not provided.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

IK

Liked: Amenities, property conditions & facilities
I like the carpets. I like that it's spacious. I like the price. I didn't like the ants crawling on my bed and tables. I didn't like that they took my 50 RM deposit for having a late check out without letting me know that would happen in English first.
Stayed 7 nights in Feb 2020
Verified review

4/10 Poor

Shan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like anything of this hotel. It had poo service .
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty.. Room not clean.... Room suites very dirty.. Toilet dirty... Toilet tower dirty..
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

H.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleanliness is terrible. The floor don't think have been vacuum can see a lot of dirt. The toilet have a strong urine smell n look very yellow all around. The basin tap have a lot of black mold atain around. Pillows case look so yellowish. The whole experience for this hotel is terrible.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good hotel.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Mohd Rosmizan

My TV is not working, ants in my room and the phone network sometime got problem, the rest is quite OK
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Khim

Disliked: Staff & service, property conditions & facilities

Very very poor service

Last time got manager dasmond service very good, now no manager, check in 3 pm still not readily, no slepper, no tea, no tissues, no soft pillows, no hanger, said maintenance come soon but no come no TV till tomorrow 11am,indian house keeping very lazy, no speak Malay, English, no toothbrush no this no that, see above, room licking, must refund money, hope to see manager
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad

Please get rid of this hotel. Dirty room, toilet, blanket. No toiletries at all. Pls avoid
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Khim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service from 2pm till 7pm,still gives a bad b

No TV, no toothbrush, no water and many no
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt chge blanket whn h/keepng, n thy not deny )

This very bad hotels. Last 2017 was ok. Now very very bad. The blankeks and everything they using same , no changes. I booked for 2 nights. N im check out after 1st night. Room smelly. Not hygiene at all. Even when ask receptionist. They no deny it. I have all recorded. This very silly if hotels.com didnt take out this hotel out from list.
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Tan

Disliked: Cleanliness, property conditions & facilities

What’s so baguss?

Pros: Cheap, no frills hotel with free parking Cons: Spoilt air con(fixed at request), dirty flooring that has never been vacuumed, no toothbrush and toothpaste, strands of hair in mini fridge(disgusting)... You get what you pay!
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Baguss Hotel@ Pelangi

Good side, affordable hotel that comes with simple free breakfast at the back of their hotel. And there's a restaurant right beside. And comfy bed to sleep in. The not so good stuff, the toilet/shower was filled with urine smell despite even watering the whole floor. The corridor was leaking water at the level I was staying. TV only has 1 channel and the Wi-Fi doesn't work too.
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Abdul

Disliked: Staff & service, property conditions & facilities

Our Stay at BAGUSS

TV Channels not fully available based on the hotel info. Not sure whether bed sheets or pillow cases were replaced. But, found ants under the pillow. And, wi-fi was only found to be ok during the second day of stay. Reserved 2x queens + 1x roll-over. But, got 1x king + 2x singles
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Avijit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish place & service; must be delisted

Three and half stars? This place does deserve to be 2 stars also. Sites must delist it. It’s an old small building in an area of JB where there’s nothing to do around barring few restaurants. The family room bathroom doesn’t have door lock.. is that supposed to be sexy? In a family room? Room is basic, corridor is narrow and dirty. But all above are yet not the biggest problem. It’s the service. Breakfast has just four items and by 930am one of them finishes and no refill. One of the day’s there was no bread for breakfast .. as they said bakery guy didn’t deliver today. The housekeeping staff are rude loud and utterly inefficient. It took us four phonecalls yet no one delivered the toothbrush kit. Finally I had to search and go into their inventory room and take from there. Toilet rolls not kept two phone calls and yet not delivered. At checkin time, we reached 1:30pm but the guy kept saying checkin only 3pm.. hardly hotel had 30% capacity full but he kept saying only 3pm. On a weekday in a family room of two queen beds, in a secluded hotel, you can expect zero occupancy. We were a family and that reception area has no comfortable seating place. The guy cudve said ok for family room I will try to give by (2pm) but he kept saying like a tale recorder only 3pm. So what happens, since he told the same to everybody, soon at 3pm all customers came and checkin process had a small queue. All to be handled by one inefficient guy.Wifi at this hotel was v ordinary.TV reception vpoor
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

ChengTan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with air con unit broke down. Made a trip to the front desk to inform and we were to wait for repair man to repair in the same room. Until much time later , realised not able to repair, we made another trip down to change room, 2nd room was also with aircon unit broken down. Finally we were given a family room but air con was very weak, made a total 3 trips to the front desk to settle stay in. Poor manpower issue, communication issues and also facilities issue. Will not come back again
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super dirty room and noisy

The room is very dirty. During midnight, noisy sound make me unable to sleep well.
Stayed 1 night in May 2019
Verified review

4/10 Poor

SHEAU THENG

Disliked: Cleanliness, property conditions & facilities, room comfort
tv not function well, swimming pool no water, room not clean enough, but maintenance teams response fast.
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

SHAH

Disliked: Amenities
Overall is ok.The price is suitable with the hotel condition. Please upgrade the channel of tv bcoz it is very poor. We can only watched tv1 channel. The others channel is not function. Don't have a basic channel like as TV3.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Khim

Liked: Cleanliness

Need to inprove

Pillow too hard, water opened wrong way, shower room no door, toilet paper too thin, no tea beg,
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Kuan Chee

Disliked: Cleanliness, property conditions & facilities, room comfort

Could Be Better

Upon entering the room, there was a strong stench though I can't tell for sure where it came from. The coffee cups apparently were not washed properly as they had bad smell in it. As I laid my head on the pillow, again I smelled the stench (though the source was not from the pillows). All the channels, except one, on the TV had still pictures though you can hear the audio/sound coming out of those channels. I don't consider myself a fussy traveller, but my first impression of the stay is, in all honesty, wanting (even taking into account the reasonable price I paid for the stay).
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Lin

Liked: Staff & service, property conditions & facilities, room comfort

Acceptable given the price

Hot showers, strong jet, electronic lock for the door, spacious room, comfortable beds, friendly and fast service. Also, towels that don't smell fresh, dated interior, disappointing breakfast items with salty food.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveller

So far ok, just need hair gel for showering will do.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

An affordable stay

This hotel provides what a traveller will need and as such met my expectation. There is ample parking space with security. A simple buffet breakfast is also provided. Wifi is weak. It only came on the morning after a night stay. TV reception is poor as it wasn't clear, wobbly, shaky and only a few channels.
Stayed 1 night in Dec 2018