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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Fitness facility
Lobby
Free daily buffet breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16 Marsanna Lane, Jonestown, PA, 17038
  • Place, Swatara State Park
    ‪11 min walk‬
  • Place, Hideaway Hills Farm
    ‪18 min walk‬
  • Place, Hersheypark
    ‪22 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(48 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at SureStay Plus by Best Western Jonestown Lebanon Valley gets good marks from our customers. During your stay, you'll be within walking distance of Swatara State Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from Swatara State Park and a 2-minute drive from Hideaway Hills Farm
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus by Best Western Jonestown Lebanon Valley offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus by Best Western Jonestown Lebanon Valley. Free self parking is available.

This Jonestown hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lars

Liked: Cleanliness, amenities, property conditions & facilities
Convenient situated when coming from Canada. Excellent breakfast
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness
Room was so small we could barely squeeze by each other between the bed and the TV. At check-in I asked if we could get a bigger room and was told no. Room was dirty, Found dried dog poop back in corner by AC. Found gray hairs all over room. Pile of dead bugs in back corner near the dried dog poop. This was room 111, this room must have been an afterthought during design. Bathroom door was so big that you had to fully open door to get in or out of bathroom. Room smelled upon arrival. Spots on floor, carpet filthy, had to wear socks the whole time and they turned black. Only one chair in room. Chair was broken and would throw you out if not careful. Bathroom in disrepair, Shower handle almost to fall off. Tub so slippery I had to go to Walmart and buy a bathmat. Sink in bathroom was a slow drainer. When room was cleaned they did not re-supply the toilet paper, coffee, shampoo, or soap. There were unknown noises coming from the floor above. Constant noise, running, walking, dragging furniture around, don't really know. Even at 2:30 am there were noises. So far the only thing good about my stay there was the breakfast. Bed was comfortable, but I'm almost positive I will never stay there again.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, amenities
vers bad opération, no élévateur,
Stayed 1 night in Dec 2025

10/10 Excellent

carol

Stayed 1 night in Dec 2025

10/10 Excellent

alim, fuquay varina

Liked: Cleanliness, amenities, property conditions & facilities
The individuals manning the reception area exhibited great courtesy, making it a favorable location. I enjoyed my time there and would suggest it to others.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. It is rare to find a place that allows full control of air conditioning anymore. I was a BAS technician at a hospital and many of the modern systems give you fake control over temperature and wont even let you keep the fan running for ait flow. I sweat easily so staying at them has been uncomfortable. This hotel is fabtastic.
Stayed 2 nights in Nov 2025

8/10 Good

Wayne, Deep River

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when travelling with pets
Stayed 1 night in Nov 2025

6/10 Okay

Abdou

N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheyanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice lil place
Stayed 1 night in Nov 2025

10/10 Excellent

Trudy, Reisterstown

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was excellent. Room was great.
Beautiful morning
Stayed 1 night in Oct 2025

10/10 Excellent

Korina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Georgine

Travelled with family
Liked: Cleanliness, staff & service
Room was very cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The place was very clean and the location was great, easy on and off on I 81. Resturaunts close by made dining easy. The VA Cemetery is also close by. I highly recommend staying there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Oct 2025

10/10 Excellent

Donavon

Stayed 1 night in Oct 2025

10/10 Excellent

Guy

Stayed 1 night in Oct 2025

8/10 Good

Andie

Stayed 1 night in Oct 2025

10/10 Excellent

Aljy

Stayed 1 night in Oct 2025

2/10 Terrible

Roxanne

The staff is very friendly. Plenty of parking.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ibis

Travelled with family
Stayed 4 nights in Oct 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was Great. Monica was a Great help.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025