Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
1 bedroom, premium bedding, pillow-top beds, desk
Exterior
Standard Room, 2 Single Beds, Accessible (Communications) | 1 bedroom, premium bedding, pillow-top beds, desk
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Twelve Oaks Mall
    ‪3 min drive‬
  • Suburban Collection Showplace
    ‪5 min drive‬
  • Henry Ford West Bloomfield Hospital
    ‪9 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪31 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Hotel in Novi with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a front desk safe are on-site.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. During your stay, you're just a quick walk from Henry Ford Medical Center - Columbus. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Henry Ford Medical Center - Columbus and a 4-minute drive from Twelve Oaks Mall
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a front desk safe are also featured at the business-friendly Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. Self parking is free.

This Novi hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the professional and kind staff especially at the breakfast and the front desk. I would recommend anyone the the Holiday Inn Express in Novi, Michigan!
Stayed 3 nights in Apr 2025

8/10 Good

Vincent, toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Staff let us get breakfast.goods even before service started.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars!

Fantastic stay! Exceeded expectations on all levels. Laura at the front desk went above and beyond and Charmaine the breakfast hostess was friendly and kind, clearly loves her job and people! It’s unusual to have such a great stay but this hotel knocked it out of the park!
Stayed 2 nights in Mar 2025

4/10 Poor

Vaseem Akram

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Earsell

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Check reviews before you book a room

When I arrived at the hotel to check in, I was set up with the room on the third floor as soon as I reach the door the cleaning lady in the hallway says the room is not clean. It’s not ready. We asked if she was about to clean it she says no you have to go to the desk. I don’t have that room so we went back down to the front desk the young lady that checked, the sin was gone, there was a new lady there we overheard her explaining the amenities and other things to another customer which we were not told about so when it came to our turn, we explained to her what had happened. She quickly set us up with another room and explained all of the things we had no knowledge about upon entering the room it looked clean until I looked at the cover on the bed, which had a stain on it. I went down to housekeeping and asked for a new oneI went to the bathroom. There was hair in the sink. The tub was dirty. The toilet was dirty. I personally wiped down the toilet myself. I sprayed the sink out with the products I had purchased from Walmart and then I sprayed the shower, but I was too tired to . continue cleaning so I asked if someone could come and clean it for me so they sent the housekeeping manager, Mia to take care of it she cleaned it to my liking and she also knew that I was headed to a funeral and when I came back, there was a note in the room on the counter that said I’m sorry for your loss Mia the next morning I thanked her. I really appreciated that note and her assistance cleanin
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leyla

Travelled with family
Liked: Amenities
Extremely clean hotel. Breakfast is amazing and the staff super friendly and sweet
Stayed 2 nights in Mar 2025

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beds were comfy. Bathroom was clean and had plenty of amenities. Staff was friendly and helpful. Great area to stay close to freeways, shopping and food.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Pretty nice, breakfast was good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jada

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

The property and room were great. Clean, comfortable. The parking lot and roadway not so much. I know there had been weather, but some areas could have been cleaner/salted, so there was less chance of slipping (which happened to me). Otherwise, the rest has no complaints.
Stayed 1 night in Feb 2025

8/10 Good

Alphy

Stayed 1 night in Mar 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not have a room available
Stayed 1 night in Mar 2025

10/10 Excellent

Adelita

Stayed 1 night in Feb 2025

10/10 Excellent

Kalleen

Travelled with family, Travelled with family and small children
Liked: Staff & service
The front desk staff were very nice but busy dealing with electrical issues in the hotel. The internet and cable were down as well. After a very stressful night with rowdy people in the halls and the power flickering,in the morning we were exhausted. The front desk attendant was nice enough to open pool early so the kids could go for a swim since they couldn’t watch tv. It was a okay stay despite all the issues. Would like to mention that the breakfast room attendant was on point! The breakfast was hot and delicious
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Would stay here again.

Excellent breakfast, kind efficient staff. Room was clean but could use a few cosmetic repairs.
Stayed 1 night in Feb 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but the only reason we came was to swim and the pool was freezing and both times we we went they ran out of towels before we got out and had to walk dripping to the desk for more
Stayed 1 night in Feb 2025