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Tru By Hilton Kalamazoo

2.5 star property

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Photo gallery for Tru By Hilton Kalamazoo

Terrace/patio
Front of property
Lobby
Free WiFi
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
5185 E Cork Street, Building A, Kalamazoo, MI, 49048
  • Place, Wings Event Center
    ‪11 min walk‬
  • Place, Kalamazoo College
    ‪9 min drive‬
  • Place, Western Michigan University
    ‪9 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

King Room With Walk-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

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About this property

Tru By Hilton Kalamazoo

Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre and a 24-hour front desk are on-site.
Tru By Hilton Kalamazoo offers 63 accommodations. This Kalamazoo hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Tru By Hilton Kalamazoo, you'll be within walking distance of Wings Event Center. You'll find features such as free breakfast and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from Wings Event Center and 6 minutes from Kalamazoo River
  • Cats and dogs welcome for a fee
Tru By Hilton Kalamazoo offers its guests an indoor pool and a fitness centre. A business centre and meeting rooms are available. Free breakfast is served daily. Tru By Hilton Kalamazoo also features coffee/tea in common area and a lift. Self parking is free.

This Kalamazoo hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Kalamazoo Hotel
Tru By Hilton Kalamazoo Kalamazoo
Tru By Hilton Kalamazoo Hotel Kalamazoo

Tru By Hilton Kalamazoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 103 reviews
Rating 8 - Good. 21 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Breakfast was delicious and filling! Room was spacious and clean!
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
So as advertised Tru by Hilton has a “fun and colorful” presentation. Our 2 queen bedroom however had NO dresser and NO closet. If you are staying more than overnight, you will be living out of your luggage. The room and bathroom was clean and bed comfortable. Minimalist is what you pay for and it is what you get. The big selling point in the reviews was breakfast. This was the biggest disappointment of our stay. There was one totally overwhelmed employee working the entire breakfast area. There were no knives or spoons when they were needed, and the various waffle and pancake mixes were empty more often than not. But please understand that the offered breakfast was no different from any commercial hotel. The usual stuff and nothing special and obviously understaffed. Housekeeping comes every 2 days apparently. The staff behind the main desk were nice and courteous. Only real negative was absolutely zero place to put your belongings. No closets to hang anything or dressers. Kudos to Liticia and Amy For trying to help us as much as possible. They were very pleasant and helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Lanette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, very friendly and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Annelise

Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean hotel and friendly staff - would definitely recommend and would stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Chloe

Stayed 1 night in Dec 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 1 night in Dec 2025

10/10 Excellent

Vernita

Stayed 1 night in Dec 2025

10/10 Excellent

Shirlyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was above average from check in, housekeeping, kitchen etc. In my 66 years I have never experienced a more accommodating, friendly, bend over backwards group of staff members.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, and the lady doing breakfast, were all amazing (kind, funny, etc). Clean, beautiful rooms. Comfortable beds. Beautiful lounging/meeting/work areas.
Stayed 1 night in Dec 2025

2/10 Terrible

Craig

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
No Wi-Fi, no microwave, no coffee service in room, room way to hot in spite of lowest thermostat setting! Never staying in a Tru by Hilton again!!
Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Dana

Stayed 1 night in Nov 2025

10/10 Excellent

whitney

Stayed 1 night in Nov 2025

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Find that the duvet is either too warm or not warm enough. Did not have breakfast.
Stayed 1 night in Nov 2025

8/10 Good

jerron

Travelled with family
Liked: Cleanliness, staff & service
Rooms very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful! Hotel was clean and very nice. The employees were all super welcoming and friendly! Breakfast was wonderful!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Riley

Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of choices Friendly staff Walking distance to wings stadium to
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas, Saranac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025