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Thilanka Hotel

4.0 star property

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Photo gallery for Thilanka Hotel

Outdoor pool
Buffet
Royal Room | Balcony view
Garden
Royal Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
#. 03, Sangamitta Mawatha, Kandy, 20000
  • Place, Udawatta Kele Sanctuary
    ‪1 min walk‬
  • Place, Kandy Lake
    ‪3 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Room

Royal Room | Balcony view

Royal Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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The price is €86
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About this property

Thilanka Hotel

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a children's pool.
Thilanka Hotel offers 15 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Thilanka Hotel, you're just a quick walk from Udawatta Kele Sanctuary. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre
  • Airport shuttle service available for a fee
Thilanka Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Thilanka Hotel. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Thilanka Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thilanka Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 54.80

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Thilanka
Thilanka Hotel
Thilanka Kandy
Thilanka Hotel Kandy
Thilanka
Thilanka Hotel Hotel
Thilanka Hotel Kandy
Thilanka Hotel Hotel Kandy

Thilanka Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 104 reviews
Rating 8 - Good. 39 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Very comfortable rooms, good food, lovely views, helpful staff, nothing not to like!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities
Best resort for quiet relaxation
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location. The outside area, pools and bar etc are superb with far reaching views of the hills and city below. Great rooms too, spacious and clean. Food was excellent too
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
All staff were fantastic so friendly and welcoming. Special shout out to the pool manager and our waiter Nadana who both took special care of us.
Our room
View of pool
View across the pool at night
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Interesting older hotel with an older and a newer wing. I stayed in the older wing in a nice large room but it was certainly dated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jiwanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay when visiting the temple. Hotel is well maintained, and the staff is excellent. Food selection and preparation is good.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Porama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and very good restaurant

Convenient location. Great view. Clean and comfortable. Very good restaurant - many testy food options.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Harmeet

Liked: Cleanliness
Fantastic views of the lake and mountains from all over the Hotel and room balcony. Stunning infinity swimming pool. The room was a bit dated and the AC, TV, Phone didn’t work. Buffet dinner at the hotel restaurant was below average.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the Thilanka is the location and stunning view from the pool. The rooms are spacious and comfortable but slightly tired. The buffet offered a good selection of food and both breakfast and dinner. Would definitely recommend staying here, excellent value for money.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Häftig pool Bra frukost och service
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pool. Generelt fint hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lezan

Liked: Cleanliness, staff & service, amenities
Personalen var så tillmötesgående, rummet var stort, sängen bekväm och badrummet fantastisk. Hotellet är slitet men det är fortfarande väldigt bra. AC är åt det gamla hållet och lät ganska mycket men annars är vi nöjda.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スリランカ夫婦旅行

宿泊した部屋はダブルベッドの部屋でしたが、ベランダからはカンディー湖が見え、夫婦二人でゆったりと過ごすことが出来ました。 食事も豊富でどれもおいしく、もう一度、泊まりたいと思えるホテルでした。
Stayed 1 night in May 2024
Verified

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pendant la pandémie

Nous avons ete confiné a l'hôtel pendant 4 nuits! Le personnel a ete tres gentil, le gerant aussi, mais je trouve deplorable que l'on ne nous ai pas donné les grandes chambres que nous devions avoir, on nous a installés les quelques clients de l'hôtel dans la section la plus veille, les chambres etaient petites et le balcon donnait sur le building en construction, la vue du lac de côté, on aurais pu nous donner les belles chambres etant confinés a l'hôtel ! La nourriture du restaurant est moyen et il y avait énormément de moustiques !
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

It was great!
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor staff attitude and service Good view and swimming pool though
Stayed 1 night in Feb 2020
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but....

This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est un bon rapport qualité-prix. Belle vue. À 200 mètres du temple de la relique de la dent de bouddha.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
WiFi Connection very bad
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but found the corridors echoed making it a bit noisy. Friendly staff. Could do with a gym though
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Ben

Disliked: Staff & service, amenities, property conditions & facilities
Water dripping from ceiling, water heater intermittent, drainage problems in the bathroom, lots of mosquitoes in the bedroom. Staff are nice but seemed sleepy and inattentive. When checking out, guy at reception really couldn’t care less if I dropped dead in front of him. Unpleasant. Wouldn’t stay here or at any Thilanka hotels again.
Stayed 1 night in Oct 2019

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