Comfort Suites Independence - Kansas City

2.5 star property

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Blackout curtains, iron/ironing board, free WiFi, bed sheets
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Centerpoint Community Ice
    ‪13 min walk‬
  • Place, Centerpoint Medical Center
    ‪19 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪38 min drive‬

Room options

Suite, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Comfort Suites Independence - Kansas City

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Independence - Kansas City. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center
  • Dogs welcome for a fee (restrictions apply)
Comfort Suites Independence - Kansas City offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Comfort Suites Independence - Kansas City also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - September 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Comfort Suites Independence - Kansas City.

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Comfort Suites Independence - Kansas City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
All
Stayed 3 nights in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Nov 2025

4/10 Poor

Erika

Travelled with family
Disliked: Amenities, property conditions & facilities
The hot tub was out of order and the hot water took a very long time to heat up in the shower.
Stayed 1 night in Nov 2025

10/10 Excellent

dale

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 5 nights in Nov 2025

2/10 Terrible

Minh

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was very uncomfortable, even the bed topper was out of shape.. sink was clogged and shower drain was draining very slowly, half of the water came out of shower head and the other half came out of the tub reservoir.. we stayed because it was close to our mother who is in an assisted living facility.
Stayed 4 nights in Nov 2025

2/10 Terrible

Janet

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast as empty of items and no variety. When we first arrived the desk was friendly. When we got to the room ther was edging coming off the microwave stand. Had asked for coffee but never received.The lobby informed us the hot tub didn:t wirk it had a leak. We talked with manager because I only book hotels with hot tubs and she stated we should have received a email which we did not receive. The hot tub was still on website. It also stated a indoor pool so we went to check it out abd it was like ice bath.You assume with an indoor pool in KC, mo to be heated. This is definitely false advertisement..The second night the toilrt over flowed and the phone did not work so my daughter went to front desk and there was 2 men at desk and we were told the phones in all the rooms did not work, Also no maintenance so they found a plunger so my daughter to take care of it. so she plunged it and cleaned up.Also the 3 nights we were there not one time did a housekeeper come to the room for anything. Now I belive in enviromental measures but they could have at least emptied the trash and brought fresh towels. Again my daughter saw a housekeeper and asked for 2 to empty our trash. Another thing the coffee was never hot excep first thing in the morning. I tried to make tea and the hot water was lukewarm at best. We were there for my nephews wedding or I would of went somewhere else but we did not have time.Nothing worked. Only good thing was a decent bed. So what did we pay for?
Stayed 3 nights in Nov 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Amenities
I dont think the room was cleaned thoroughly, there was plasticware on the bathroom floor and hair in the sheets. Also I picked this hotel over others that would have been more convenie t for me just for the hot tub, which was broken.
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room, nice location, staff were very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Rodger

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect no issues at all. Was spacious and extremely comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and staff was kind.
Stayed 1 night in Oct 2025

6/10 Okay

Chad

Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall the stay wasn’t bad. The hot tub didn’t work which was a huge downfall. The pool was too cold to enjoy. The shower in our room was terrible as the head was spraying all over the place. The gentleman that was taking care of keeping the breakfast area stocked and clean was a little rude. You could tell that he didn’t really like his job. The room was clean. There needed to be more outdoor lighting. We arrived after dark and the parking lot was poorly lit. You can tell they are trying to do some renovations.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice with comfortable bed and pillows. Chec in and check out was fast.
Stayed 1 night in Oct 2025

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room, convenient to the highway and food for a nightly stay while on the road.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

8/10 Good

Maiya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

WynterDawn

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Aubrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and breakfast was good.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom specifically floor and tub had mold and needed repairs. The carpet was not clean in hall or room. The elevator was suspect of not working. The laundry was clean and the staff were lovely and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were wonderful
Stayed 2 nights in Sep 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel

Could use some updates but we found the hotel comfortable, clean and great for our needs (family of 5). The front desk and breakfast staff were very friendly and helpful.
Stayed 2 nights in Sep 2025