Embassy Suites by Hilton Kansas City Plaza

3.5 star property

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Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Experience the tranquil atmosphere of our central courtyard, featuring a circular fountain and comfortable seating areas.
Welcome to the Hilton hotel reception area, featuring a long counter and framed artwork on the walls.
Experience the tranquil atmosphere of our central atrium, featuring a beautiful fountain, balconies, and dining areas.
Swimmers can enjoy a refreshing dip in the pool surrounded by a balcony with arched windows.
Experience the tranquil atmosphere of our central courtyard, featuring a fountain and seating areas, surrounded by a red-tiled floor and multiple windows.

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Family Suite, Multiple Beds

  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel with free breakfast, near Nelson-Atkins Museum of Art
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Buffet breakfast is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video game consoles and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The free breakfast at Embassy Suites by Hilton Kansas City Plaza gets good marks from our customers. During your stay, you're just a quick walk from Saint Luke's Hospital. A free manager's reception, an indoor pool and a restaurant are available.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 14 minutes by foot from Nelson-Atkins Museum of Art and a 4-minute drive from Crown Center
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
220 West – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 290 out of 1019 reviews
Rating 8 - Good. 211 out of 1019 reviews
Rating 6 - Okay. 199 out of 1019 reviews
Rating 4 - Poor. 166 out of 1019 reviews
Rating 2 - Terrible. 153 out of 1019 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shantaile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking space
Stayed 1 night in Apr 2025

10/10 Excellent

Eugene

Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like how it was all inside
Stayed 1 night in Mar 2025

8/10 Good

Beverley

Stayed 1 night in Apr 2025

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The great stay

Such a great stay.
Stayed 4 nights in Apr 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There 3 nights . Carpets could be cleaner. Like the layout with bed room having a door. Could not turn on lamps easily the light switch does not work with lamps. Food okay, eggs not tasteful. Otherwise we plan to stay there when daughter ‘s. Guest room is occupied.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unkept, dirty, and the staff generally treated the guests like they were an inconvenience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Vell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Remodel!

We love your location. The snack bags were so nice and the employees at reception were wonderful. We really wish, though, that you would remodel and modernize the rooms. The toilet and shower are so cramped! I’d prefer to have the sink in the bathroom. I’d rather have this done than to have the sitting area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabian

Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Woods Cross

Stayed 1 night in Apr 2025

10/10 Excellent

Paige, Des Moines

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. Staff is very attentive and friendly. The space and old vintage like setting creates a nest atmosphere. The breakfast options are awesome with lots of space. The rooms are very spacious. The bars hands are heavy.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The suites are very comfortable. The area within walking distance has an abundance of shops and restaurants/ bars. The only negative I had staying this time was the plumbing in the shower was very slow to drain and there was a rancid smell that I assumed was from drain.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay Hotel room needs updated..
Stayed 1 night in Feb 2025

2/10 Terrible

Mike

Never again
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald Lloyd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was nice, parking area had a couple pot holes though
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel I’ll stay at in KC
Stayed 1 night in Mar 2025

8/10 Good

Troy

Stayed 2 nights in Mar 2025

6/10 Okay

Sharon S

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool and hot tub were closed, which are the main reasons we chose property. We've stayed there for years and the last couple of times, has seemed more run down with no visible improvements. Need to put some money back into the property and check the electrical outlets in the rooms! We had 2 that didnt work in the bedroom.
Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service
Parking
Stayed 1 night in Apr 2025

2/10 Terrible

Maegan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Elizabeth

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down. The heater didn’t work very well.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jonathan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is extremely dated and smells. Parking was difficult. We circled the lot several times before sqeezing into a stall underneath the building. We had to pay $25 per night to park and it seemed like the hotel doesnt care how many guests are able to park. The rooms are dirty and dated. Specifically, there was mold that came out of the in room coffee maker. We were provided 3 towels for a reservation with 5 people. Tried to call the front desk, but both room phones were broken so we tried to call on our cell but gave up after 20 minutes on hold. I do not recommend staying here, ever.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathryn

Stayed 1 night in Apr 2025