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Hilton Garden Inn Kansas City

3.0 star property

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Photo gallery for Hilton Garden Inn Kansas City

Front of property – evening/night
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Junior Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV, pay films

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
520 Minnesota Ave, Kansas City, KS, 66101
  • Kansas City Convention Center
    ‪4 min drive‬
  • T-Mobile Center
    ‪5 min drive‬
  • Crown Center
    ‪6 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, iron/ironing board

Standard King

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Two Double Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Kansas City

Hotel in Kansas City with 24-hour fitness centre and 24-hour front desk
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Housekeeping is available once per stay.
Hilton Garden Inn Kansas City offers 147 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kansas City. During your stay, you're just a quick walk from University of Kansas Health System Strawberry Hill Campus. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Kansas City Convention Center and a few minutes from T-Mobile Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Kansas City offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. The business-friendly Hilton Garden Inn Kansas City also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kansas City hotel.

For a fee, guests can enjoy a continental breakfast on weekends from 6:00 AM and 10:00 AM.
Hilton Garden Inn Kansas City has a restaurant on site.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 5.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 5,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Guests are required to download the property's e-checkin mobile app before check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5.95 to 15.95 per person
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's e-checkin mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Kansas City
Hilton Garden Inn Kansas City
Kansas City Hilton Garden Inn
Hilton Garden Inn Kansas City Hotel
Kansas City Hilton
Hilton Kansas City
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City Kansas City
Hilton Garden Inn Kansas City Hotel
Hilton Garden Inn Kansas City Kansas City
Hilton Garden Inn Kansas City Hotel Kansas City

Hilton Garden Inn Kansas City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Business traveller
Liked: Staff & service
The staff was really nice and very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included with lodging would be nice!
Stayed 4 nights in Mar 2025

4/10 Poor

Bob, Wentzville

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I checked in, there was no one at the front desk. I walked around the lobby looking for someone for 15 minutes or so. Parking had to pay by your phone in advance - was separate billing from hotel. Advertised a buffet, but had to order off the menu instead. Won't be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Travelled with family

Not 100% satisfied.

Pictures are spot on but cleanliness wasn’t. Also breakfast comes at a separate cost and the elevator was always breaking down so we had to walk up and down the stairway.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jesse

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was a used wash rag hidden behind the shampoo bottles that was super dirty. It was really gross and when I left there was nobody at the front desk. Absolutely disgusting
Stayed 1 night in Feb 2025

2/10 Terrible

Amy

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Easy fixes

Our room did not have adequate curtains to block out any light or provide complete privacy. The bathroom also was not stocked with shampoo as the bottles were not refilled. The lobby was clean. The room was clean and big.
Stayed 2 nights in Feb 2025

6/10 Okay

Rhonda

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Likely won’t stay again.

The hotel checked us out of one of our rooms for no reason. When I messaged to ask why, they said it looked like we were only using one of our rooms. I assured them we had been using both rooms so she said she would check me back in. They ended up double charging us for our rooms, so we had to spend time going back to the hotel after check out to get that issue fixed. The rooms weren’t too bad. Beds looked clean, and bathroom was clean EXCEPT the bathroom vent had mold all over it.
Stayed 2 nights in Feb 2025

4/10 Poor

Kamryn

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Our bed looked slept in, there was a used rubber glove in the bathroom, and an old French fry on the floor. Night staff was not friendly checking in when stating we reserved 2 rooms through Expedia when our receipt clearly said one.
Stayed 1 night in Feb 2025

8/10 Good

Crystalen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am not familiar with the area. When I checked in, the front desk did not tell me that parking needed to be paid when arriving or your vehicle can be towed. I thought there would be a ticket system where you paid when you left but that is NOT the case.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn't ready at check-in. However, the front desk staff were incredible kind. They sent someone to clean the room as soon as we arrived. We parked in the secure parking area and fifteen minutes later we were in our Junior Suite. The bedding was freshly laundered, the bathroom was clean and adequately stocked. It was quiet, comfortable, and less than a 10 minute Lyft to the T-Mobile Center. Great place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Yessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Alexandre

Business traveller
Liked: Cleanliness, property conditions & facilities
We were stuck outside our room for hours because the batteries in the RFID door card reader were dead.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our hotel of choice

We stay here once a year and always a good experience. Fast, friendly staff and clean, quiet rooms.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but dont count on the restaurant or bar.

This was a nice hotel but, I called the day before to ask if they had a restaurant or bar and was told yes to both. I was told both would be open for the Chiefs game, not to mention its a Saturday night. Neither were open when we checked in at 5. That was extremely disappointing.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way short of expectations for Hilton Garden Inn

Stayed 2 nights in Jan 2025

10/10 Excellent

Gerson y Yessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everithing is wood
Stayed 1 night in Dec 2024

10/10 Excellent

Mia

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets and old flat pillows. Cleanliness is not a priority at the property
Stayed 3 nights in Dec 2024

10/10 Excellent

Yennifer

Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Worst beds ever

Bed was horrible. Very loud, noisy springs and mattress.
Stayed 2 nights in Dec 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel

Liked: Property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Bethanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Nov 2024