InterContinental Kansas City at The Plaza by IHG

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly
Room service

Explore the area

401 Ward Pkwy, Kansas City, MO, 64112

Nelson-Atkins Museum of Art
‪16 min walk‬
T-Mobile Center
‪7 min drive‬
Starlight Theatre
‪9 min drive‬
Kansas City, MO (MCI-Kansas City Intl.)
‪36 min drive‬

Room options

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

51 sq m
City view
Sleeps 2
1 King Bed

Premium Room

30 sq m
Sleeps 2
1 Single Bed

Suite, 1 Bedroom, Balcony

71 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Concierge, 2 Balconies)

71 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, Multiple Beds, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony, View (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

42 sq m
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Balcony

30 sq m
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, View (Concierge, Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

42 sq m
City view
Sleeps 4
1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

71 sq m
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Balcony, View (Plaza View)

88 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

42 sq m
City view
Sleeps 4
1 King Bed

Classic Room, 1 King Bed, Accessible (Wheelchair)

30 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

42 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

42 sq m
City view
Sleeps 4
2 Queen Beds

Classic Room, 1 King Bed, Balcony (Concierge)

30 sq m
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

30 sq m
City view
Sleeps 4
2 Double Beds

Classic Room

30 sq m
Sleeps 2
1 Single Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

24 Jun - 25 Jun

About this property

InterContinental Kansas City at The Plaza by IHG

Hotel with a sauna, a quick walk to Fountain of Neptune

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.

InterContinental Kansas City at The Plaza by IHG offers 371 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the shopping around InterContinental Kansas City at The Plaza by IHG. During your stay, you're just a quick walk from Fountain of Neptune. Free WiFi in public areas, an outdoor pool and a restaurant are available.

Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
Full breakfast served weekends for a fee
Valet parking and self-parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and a porter
On-site recreation includes a 24-hour gym, a steam room and a sauna
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain
Pets welcome for a fee (restrictions apply)

InterContinental Kansas City at The Plaza by IHG offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly InterContinental Kansas City at The Plaza by IHG. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:30 AM.

American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Parking on site (USD 26 per night)
Covered valet parking on site (USD 32 per night)
Onsite parking includes off-street options

Food and drink

Weekend full breakfast available 6:30 AM to 11:30 AM for a fee: USD 10 to 20 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Restaurants on site

American Slang
Oak Room

Things to do

24-hour gym
Children's pool
Outdoor pool
Sauna
Steam room
TV in common areas

Family friendly

Children's pool
Free cot
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

18 meeting rooms
24-hour business centre
29,000 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

11 floors
2 buildings
Ballroom
Banquet hall
Built in 1972
Fireplace in lobby
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch HDTV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 75 per night
Weight limit: 25 lb per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 11.85 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 10 to 20 per person
Self-parking fee: USD 26 per night
Valet parking fee: USD 32 per night
Pet fee: USD 75 per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

The seasonal pool will open in June and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Kansas City

InterContinental Hotel Plaza

InterContinental Plaza

Plaza InterContinental

InterContinental Kansas City Plaza Hotel

InterContinental Kansas City Plaza

Intercontinental Kansas City At The Plaza Hotel Kansas City

Kansas City Intercontinental

InterContinental Kansas City at The Plaza by IHG Reviews

8.2

Very good

5 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group

3 Mar 2025

Disliked: Cleanliness, staff & service

Poor Service, wasn’t impressed

The hotel looks great from the outside but all the problems started as soon as we walked in. We walked into our room and it was dirty with no sheets on the beds all piled in a corner. Our next room had brown/yellow stains in the bathroom with black marks everywhere. The beds were super short and anyone over 5’9 will not be comfortable. The parking garage was filthy littered with trash and strange handprints on the walls. The front desk had no customer service and was unapologetic even after learning about all the issues we ran into and for waking us up at 8am about an issue non related to our room. Would never stay here again or recommend it to others.

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with family

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Really great customer service. Met our few requests, Ike a fluffy pillow, quickly and with no fuss. The main lobby area is warm and very pretty. All the staff were very kind and attentive. Will definitely be staying here again

Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

26 Feb 2025

Disappointing for price

The hotel seemed nice at check in, but our room wasn’t as clean as I would expect for the price. There was hair on the counter, floor, and in the shower left from previous guests. We usually stay at slightly cheaper hotels so I had high expectations at this price point. I also was charged an additional $26 charge without warning or explanation so watch out for that. My receipt from Hotels.com says pay $10.07 at resort but my charge is for $36.07 and I can’t find an answer as to why. Also, if you have a lifted truck you won’t fit in the parking garage. We barely cleared the 6’4” entry sign in a standard full size pickup.

Stayed 1 night in Feb 2025

8/10 Good

Juscena

Travelled with family

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only thing missing from my room was a microwave.

Stayed 4 nights in Feb 2025

10/10 Excellent

Lanita

24 Feb 2025

Travelled with partner

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice area, the lobby is gorgeous, they have a self checkout for the convenient area, didn’t get a chance to try the coffee pastry area but was excited about that. However for how much we paid for a one night stay there was a stain on the carpet (wasn’t sure what it was) and the bathroom door knob seemed to be broken. Other then that everything seemed nice.

Stayed 1 night in Feb 2025

4/10 Poor

christi

16 Feb 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Missing the mark.

The staff was great when checking in . My issue is with the conditions of the room when compared to the price . Almost 400$ and the carpet was stained..the toilet was slanted back like it was falling backwards and the wallpaper was stained by the toilet..the caulking behind the toilet...just the over all condition of the area was totally off. There was a long black hair on the tub ..rose petals from the guest before on the floor , it obviously wasn't vacuumed..we had 3 large pillows 1 small on the bed ..it looked disheveled as soon as we entered the room..the bed was hard as a rock! The hall ways needed vacuuming throughoutthe property..the entry way tile needed mopping . We passed 2 housemen..and a lead cleaner in the hallways in the morning didnt even get eye contact let alone a hello or good morning . . When eating breakfast 1 older lady was doing everything while 1 other person just stood there with 4 dirty tables we had to sit basically on top of the couple eating beside us ..it was the only thing clean. We asked for chocolate milk....never got it.. we had to settle for hot chocolates becuase it was made wrong . The wall was dirty from food by our table. And no food was labeled in the breakfast area..was it grits or oatmeal? Is that turkey sausage or pork? I am a cleaning company owner and my expertise is on hotels.. for the price.. for the area.. your definitely missing the mark . It wont let me add pictures or i would .

Stayed 1 night in Feb 2025

Overall the visit was enjoyed. The elevator noise all night was annoying. Next time, I would ask for a different room or stay at another hotel.

Stayed 2 nights in Feb 2025

10/10 Excellent

wesley

10 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Travelled with partner

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the nicest properties weve ever stayed at in kc. Mo. Staff was wonderful! We will definitely be coming back! Beautiful hotel and we had a Beautiful balcony view of the plaza!! It was stunning at night! Thanks for a great anniversary stay!!!

Stayed 1 night in Feb 2025

6/10 Okay

Robert

9 Feb 2025

Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

9 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Travis

9 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Emma

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

Ashley

Travelled with family

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, friendly staff

Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

1 Feb 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Cloud Nine! Stay Irie Chief

Stayed 1 night in Nov 2024

InterContinental Kansas City at The Plaza by IHG

Choose dates to view prices

Photo gallery for InterContinental Kansas City at The Plaza by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

View all photos for Premium Room

Premium Room

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

View all photos for Suite, 1 Bedroom (Concierge, 2 Balconies)

Suite, 1 Bedroom (Concierge, 2 Balconies)

View all photos for Premium Room, 1 King Bed, Balcony, View (Plaza View)

Premium Room, 1 King Bed, Balcony, View (Plaza View)

View all photos for Premium Room, Multiple Beds, Balcony, View (Plaza View)

Premium Room, Multiple Beds, Balcony, View (Plaza View)

View all photos for Suite, 1 King Bed, Balcony, View (Plaza View)

Suite, 1 King Bed, Balcony, View (Plaza View)

View all photos for Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

Standard Room, 2 Double Beds, Business Lounge Access, View (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

View all photos for Classic Room, 1 King Bed, View (Concierge, Plaza View)

Classic Room, 1 King Bed, View (Concierge, Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

Premium Room, 1 King Bed, Accessible, Balcony (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony, View (Plaza View)

Classic Room, 1 King Bed, Balcony, View (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Suite, 1 Bedroom, Balcony, View (Plaza View)

View all photos for Suite, 1 Bedroom, Balcony, View (Plaza View)

Suite, 1 Bedroom, Balcony, View (Plaza View)

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Premium Room, 1 King Bed, Accessible, Balcony (Roll-In Shower)

View all photos for Classic Room, 1 King Bed, Accessible (Wheelchair)

Classic Room, 1 King Bed, Accessible (Wheelchair)

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

Premium Room, 1 King Bed with Sofa bed, Balcony, View (Plaza View)

View all photos for Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

Premium Room, 2 Queen Beds, Balcony, View (Plaza View)

View all photos for Classic Room, 1 King Bed, Balcony (Concierge)

Classic Room, 1 King Bed, Balcony (Concierge)

View all photos for Classic Room, 2 Double Beds, Balcony, View (Plaza View)

Classic Room, 2 Double Beds, Balcony, View (Plaza View)

View all photos for Classic Room

Classic Room

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About this property

InterContinental Kansas City at The Plaza by IHG

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets