El Dorado Seaside Palms, All & More Inclusive - Adults Only

4.5 star property
VIP Access

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Photo gallery for El Dorado Seaside Palms, All & More Inclusive - Adults Only

Exterior
Creator video - submitted by Under the Sun Travel
4 outdoor pools
10 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included

Explore the area

View in a map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

SWIM UP JUNIOR SUITE

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

JUNIOR SUITE - MORE INCLUSIVE

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

LUXURY JUNIOR SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

9.8 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

ROYAL RETREAT BEACHFRONT SUITE

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

ROYAL RETREAT SWIM UP SUITE

  • Partial ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

El Dorado Seaside Palms, All & More Inclusive - Adults Only

Catch some rays on El Dorado Seaside Palms, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers 380 air-conditioned accommodations with free minibar items and a safe. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include bathrobes, slippers and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Palms, All & More Inclusive - Adults Only. During your stay, you'll be close to Half Moon Bay. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 10 restaurants and 11 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, deep-tissue massages or facials at Náay spa
  • Services include tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • 9 minutes by car from Puerto Aventuras Marina and 13 minutes from Riviera Maya Golf Club
  • Airport shuttle service available for a fee
Some rates at El Dorado Seaside Palms, All & More Inclusive - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 11 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

GOURMET PUB – This restaurant specialises in international cuisine and only serves dinner.
CULINARIUM – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
GUACAMAYAS BAR – On-site bar. Open daily.
LA CANTINA BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, All & More Inclusive - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 2 beach bars

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Nightclub

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchairs on site

More

  • Colonial architecture
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Dorado Seaside Palms, All & More Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 08211392
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Palms, All & More Inclusive - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 504 reviews
Rating 8 - Good. 95 out of 504 reviews
Rating 6 - Okay. 51 out of 504 reviews
Rating 4 - Poor. 23 out of 504 reviews
Rating 2 - Terrible. 10 out of 504 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua Povi

Stayed 5 nights in Dec 2025

8/10 Good

james robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. The phone in the room stopped working so no way to ordere room service or get in touch with front desk. House cleaning too the robe after day one and never brought a new one even after requesting a new one.
Stayed 6 nights in Dec 2025

4/10 Poor

Renee

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was only one person at the check in and it took a long time to get us checked in
Stayed 3 nights in Dec 2025

8/10 Good

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Clean room, friendly staff, great food (especially the Mexican food). The availability of cabanas was a welcome surprise.
Mexican night (Friday)
Great wildlife
Fantastic sunrises
New Years eve
Stayed 7 nights in Dec 2025

10/10 Excellent

Auralee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean throughout, very courteous and friendly staff. Points off for lack of communication. The resort is quite spread out, we had to ask for a map because the website map was hard to find. Activities lists were on the room tv but, again, contained no details. Our personal concierge lost a restaurant reservation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nube Del Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The people that works there was very polite but food options was limited to certain hours and reservations which it makes inconvenient for people that decided to stay there just for a few days.
Stayed 4 nights in Dec 2025

10/10 Excellent

Davdrex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

cammy Ann

Stayed 7 nights in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly. Good breakfast and lunch. Dinner not so much.
Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was perfect! Highly recommended
Stayed 3 nights in Dec 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this resort. Staff and customer service is top notch. We had a problem with are room when we arrived. The manager fixed the problem the next day and gave us an upgraded room. Lots of food options. Airport transfers were included and well organized. Clean rooms and well stocked refrigerator.
Stayed 7 nights in Dec 2025

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts we have stayed at! Loved the rooms; we stayed in the Palms side. The bed was comfortable and we didn’t wake up cramped and uncomfortable. The rooms AC can be adjusted to your liking. Food was fantastic, with so many options; we didn’t dislike any of them! The staff were so kind and helpful; they work hard to keep the place spotless and accommodating. Would definitely go back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Larisa Elise

Stayed 6 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything beautiful, great food selection, great palm trees and beaches.
Stayed 6 nights in Dec 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always so friendly and helpful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bien
Stayed 2 nights in Dec 2025

10/10 Excellent

Itzhak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, well maintained facilities , everything was running like a Swiss clock . Highly recommended
Stayed 7 nights in Dec 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is probably one of the nicest we have been to in to Mexico as far as grounds. But sadly that is all that was good about the resort. The food gets a 1 out of 5 and the bartenders get a 1 out of 5.
Stayed 4 nights in Dec 2025

8/10 Good

mariana

Stayed 5 nights in Dec 2025

8/10 Good

Lashawna Ranell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and staff were very kind and helpful! Very enjoyable experience! Will book again!
Stayed 6 nights in Dec 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I enjoyed our stay at El Dorado Seaside Palms, the resort is gorgeous and the beach is really nice, the rooms were very clean and the staff was great. The food was just Okay, I was hoping for more entertainment at night especially with it being an adults only. I would recommend more music at the bars to get the party going. We would visit again.
Building 28 2nd floor view
Palms beach area
Walking through the resort
Stayed 4 nights in Dec 2025

8/10 Good

John Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The hot tub in the room fantastic. Cleaned spotless every morning. Food was great. Pools, bars, amd beaches are excellent. Was always a funny smell outside our building. Should have been told to make reservations to the prime restaurants when you 1st get there, or else no availability. We got stuck wasting 10 minutes when we 1st get there by salesman to go to a 2hr Vacation club meeting. All in all I would still go back after learning from mistakes.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful resort, friendly staff, delicious food! We had so much fun and will hopefully be back!
Stayed 4 nights in Dec 2025

10/10 Excellent

Devonte Xavier

Stayed 4 nights in Dec 2025