El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property
VIP Access

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Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Beach bar
4 outdoor pools
Exterior
12 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Yal-ku Lagoon
    ‪17 min drive‬
  • Akumal Beach
    ‪19 min drive‬
  • Half Moon Bay
    ‪31 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays on El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and a safe. 30-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Half Moon Bay. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine at GOURMET PUB, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, deep-tissue massages or facials at NÁAY SPA
  • Services include tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • 6 minutes by car from Ecopark Kantun Chi and 6 minutes from Cenote Azul
  • Free airport shuttle service
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

This 4.5-star Kantenah property is smoke free.

GOURMET PUB – This restaurant specialises in international cuisine and only serves dinner.
CULINARIUM – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
GUACAMAYAS BAR – On-site bar. Open daily.
LA CANTINA BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 313 reviews
Rating 8 - Good. 59 out of 313 reviews
Rating 6 - Okay. 38 out of 313 reviews
Rating 4 - Poor. 13 out of 313 reviews
Rating 2 - Terrible. 5 out of 313 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The grounds around the resort were beautiful, the buildings did show some age. The restaurants need attention we traveled with a group and had issues every time we attempted to go eat. We had very long wait times getting tables average time was 2-3 hours regardless of the time. Overall the staff was excellent I appreciated the fact they understood the importance of GREAT service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is clean, the staff is amazing and the beach is beautiful.
Stayed 5 nights in Feb 2025

6/10 Okay

Christopher

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff at this resort was very friendly and made activities enjoyable. There were lots of activities that were free to attend each day including crafts, games, and fitness. Food at the restaurants was delicious. Bracelets for the premium section were silly. They were cheaply made and broke frequently & the resort wanted to charge you $100 usd for replacements if lost. Thankfully they didn’t charge us for replacements when broken. Room service was very inconsistent. I ordered the same couple things repeatedly because I liked it the first time and it was never made the same way again. The room was nice but didn’t feel very clean due to stains all over the couches, tub, and bedding. Despite the bedding being changed daily, there were always stains. We also had a sticky ring on our table that stayed with us for most of the trip so I knew they weren’t wiping the table down. ALSO we provided a brand new, never used credit card as payment at the beginning of our trip. The next day we had fraudulent charges on our card when we hadn’t used it for anything else yet. No gas, no atm, NOTHING. Which left us with a sour taste off the bat. Overall the resort was decent. Beautiful beaches, good food, great people. Unfortunately the small things added up for us quickly and we probably won’t return.
Stayed 9 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 13 nights in Jan 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort, well cared for and all the staff were very friendly.
Stayed 4 nights in Feb 2025

6/10 Okay

Dawn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Good
Stayed 6 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic, rooms a bit dated but overall excellent vacation spot
Stayed 10 nights in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best property for the price

Amazing stay! We love this resort. This was our second time here. We actually liked it better now that Lomas manages it. We stayed here back in 2021 when it was managed by Karisma. Overall, we like all of the improvements. We felt like they are embracing the Mexican culture and brought in some nice entertainment, food, and cultural experiences that are more Mexican. The drink quality went down a little bit compared to when Karisma managed it but we thought the food quality went up. The service from the staff is impeccable. The property is older, but they keep it up and fix issues promptly. They even bought the property next-door and are growing palm trees and expanded the number of beach beds. We loved all of the activities and entertainment, and the spa was very relaxing. They added a beach barbecue towards the end of the property. The chef who runs it is from Argentina and it was amazing. We ate lunch there multiple times. We also loved the Mexican night on the beach. Love the late night tacos, the music, also love the lady who makes traditional Mexican food outside of the main buffet. Over the top awesome-We will definitely come back here again!
Stayed 7 nights in Jan 2025

8/10 Good

Dharmpal

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach seating and the staff. The food quality has suffered from our previous few visits.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food and the restaurants food and service was awesome. I like the pools and beds! The entrainment !!
Stayed 6 nights in Jan 2025

8/10 Good

Michael, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 10 nights in Jan 2025

8/10 Good

Rachel, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. One of the best massages ever at the spa, I highly recommend! Lots of food options, double check your reservations as we were accidentally booked for 2 different restaurants on the same night. Rooms were a little outdated but we spent everyday on the beach in a bali bed. We'll definitely return!
Stayed 5 nights in Jan 2025

10/10 Excellent

Tempest

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely helpful and understanding. Some wait times for the restaurants were long so get reservations when you can. Did not wamt to leave
Stayed 6 nights in Jan 2025

10/10 Excellent

Amelia Doreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for accommodating my friend and i to stay on lower level next door to each other. As seniors felt very well loojed after . Thexroom was beautiful withca view

10/10 Excellent

Barbera Christena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.. thx for accomodating a senior and her friend to stay next doir . The food andxservices were excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Lori

Travelled with partner, Travelled with group
Liked: Amenities
The people are so nice. Property is beautiful. And food is abundant. Drinks made as strong as you want them.
Stayed 6 nights in Jan 2025

8/10 Good

Jaclynn

Stayed 8 nights in Dec 2024

10/10 Excellent

Alexandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great: a well-run hotel, great service, excellent and helpful staff, and many different food options.
Stayed 7 nights in Jan 2025

8/10 Good

Julie, Centerview

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Palms. Great Restaurants, great bar tenders, great room service. The rooms were outdated but big. The walls are hollow, so you can hear everything at night. The staff drives golf carts past guests on the guest walk ways, so it's kind of annoying. This resort has a beach night club every night until midnight that can be heard on the entire resort. Good beach, Free beach chairs and beach beds. Great resort for the price!
Stayed 5 nights in Jan 2025

6/10 Okay

Keeshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and well manicured. There is lots to do on the resort but we found that it was difficult to know about these activities. The confusing part was the food. We found it difficult to find food consistently as either there were extremely long waitlists for the restaurants or they were closed. One night the seaside buffet and Mediterranean restaurants were both closed. I think it is important to keep in mind that you are between Tulum and Playa Del Carmen so you need to take cabs (20-30min) to get to the towns and explore if thats what you’re into. Lastly the resort really caters to the preferences of their visitors, namely music and food! There was no Mexican music and the food was hit or miss. Additionally there are not as many parties and dancing like other resorts, again if that’s what you’re into. Overall very nice resort, would recommend if you just want to lay on a beach, drink and eat
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to experience a more quiet and tranquil holiday under a canopy of palm trees this is a must stay! Older resort with a eco vibe.
Stayed 7 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024