El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

Interior detail
Creator video
Free minibar items, desk, blackout curtains, iron/ironing board
Poolside bar
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Luxury with Beach View

  • 54 sq m
  • Sleeps 3

Suite Premium with Pool View

  • 54 sq m
  • Sleeps 2

OCEANFRONT SWIM UP SUITE - MORE INCLUSIVE

8.8 out of 10
Excellent
(44 reviews)
  • Ocean view
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

OCEANFRONT POOL SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

OCEANFRONT HONEYMOON SUITE

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Suite with Sea View

  • 54 sq m
  • Sleeps 2

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About this property

El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only offers 188 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, slippers and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

5 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only. During your stay, you'll be close to Half Moon Bay. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • For dining with ocean views, stop by DRIFTWOOD GOURMET, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with deep-tissue massages, facials or aromatherapy at the spa
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • 10 minutes by car from Puerto Aventuras Marina and 5 minutes from Ecopark Kantun Chi
  • Free airport shuttle service
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only offers its guests 5 outdoor swimming pools and a fitness centre. There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
DRIFTWOOD GOURMET – This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KLAY TALAY – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
DRIFTWOOD BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • DRIFTWOOD BAR
  • DRIFTWOOD GOURMET
  • KLAY TALAY
  • MIA CASA DORADO
  • SEASIDE MARKET

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 08211392
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
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Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
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El Dorado Seaside Suites by Karisma Gourmet All Inclusive
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El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
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Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
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El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites Oceanfront, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 319 out of 536 reviews
Rating 8 - Good. 122 out of 536 reviews
Rating 6 - Okay. 46 out of 536 reviews
Rating 4 - Poor. 22 out of 536 reviews
Rating 2 - Terrible. 27 out of 536 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly staff.
Stayed 7 nights in Nov 2025

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service was impeccable and everything from beginning to end was impressive and worth every bit of trust you put in them. Our transport was in a very luxurious van and every employee we had the chance to talk with or do business with was extremely nice, warm and polite. I would recommend anyone to try this hotel and experience the hospitality they provide. Cannot wait to come back someday and stay even longer next time!
Stayed 6 nights in Nov 2025

10/10 Excellent

Rosa

Stayed 6 nights in Nov 2025

6/10 Okay

Heather

Travelled with partner
Liked: Amenities
We booked the Honeymoon suite,supposed to be over 500square feet but was the regular size as the other rooms. The lady we talked to said, sorry but Expedia misrepresented the room size. I had sent messages saying it was Husband's 60th birthday, was told the room would be decorated, flowers and sparkling wine upon arrival. That did not happen. When we checked in the man asked us what we would like for a complimentary drink, then to be told the bar was too busy to get them for us. Our personal concierge made all our reservations for us only to be told when we got to the restaurant there wasnt a reservation. I talked to a higher up who ensured that everything was fixed. We were only there for six days, so was a very bad experience.
Stayed 6 nights in Nov 2025

2/10 Terrible

Charlene

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Terrible experience. The resort should really be investigated. if you are planning a trip with only girls do not go here. the staff if very aggressive and will camp outside your door. not safe and lacked cleanliness
staff camped outside our room
roof leaking which attracted more mosquitos
dead bugs in our deck every morning
Stayed 4 nights in Oct 2025

8/10 Good

Yoland

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort!!! Highly recommend!!! Staff is amazing, food is amazing and the property is AMAZING!!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful experience! Beautiful property, some of the best maintained grounds of any resort I’ve seen in the Caribbean. Give the grounds keepers a raise! The rooms were clean as were the facilities, restrooms and restaurants. They have a very diligent staff that is in constant motion keeping things clean. Also, SUCH a friendly staff. Cynthia over at the Palms beach cabanas kept the drinks flowing and Domingo on the Beach Grill served up some excellent BBQ! Carlos(house keeping) and Azael (room service) took great care of us over in the seaside suites. The swim out balcony on the honeymoon level was truly paradise. Anyone reading this know that this is a true 5 star resort regardless of this 4.1 rating (robbery)…. The FOOD WAS AWESOME! High quality alcohol selections. Awesome service. Can’t wait to come back!
Stayed 4 nights in Nov 2025

8/10 Good

Priya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was superb
Stayed 3 nights in Nov 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very nice. Clean rooms and everyone happy and polite. The cocktail seem to be extremely weak. Not sure if they forgot the alcohol or used minimal amounts. That was the only thing I could see anyone complain about… but I don’t drink much so it didn’t bother me much!
Stayed 6 nights in Nov 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and friendly! Room service was fast and I’ll be coming back!
Stayed 4 nights in Nov 2025

10/10 Excellent

Taylor

Clean room great staff, great experience would def go again
Stayed 3 nights in Nov 2025

8/10 Good

Teresa, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wierd layout. Inconvenient to get around.limited choices for dining. Nothing to do at resort if its raining.
Stayed 1 night in Nov 2025

8/10 Good

Kyle

Stayed 6 nights in Oct 2025

2/10 Terrible

Dustin, Garden grove

Stayed 6 nights in Nov 2025

6/10 Okay

Adan Rodriguez

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

benjamin

Stayed 4 nights in Oct 2025

10/10 Excellent

Johnell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was amazing! Everyone was so nice and our room was beautiful! Our air system was broken and few little things but overall was an amazing experience! They offered to move us to another room but we told them no it was ok!
Stayed 2 nights in Oct 2025

10/10 Excellent

Shi-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport service went smooth and no problems at all. Very quick service.
Stayed 6 nights in Oct 2025

8/10 Good

Iria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 8 nights in Oct 2025

10/10 Excellent

Marcia, Bella Vista

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort are top notch people. Always happy to see you with a smile. The food is good and the property is beautiful and very well maintained
Stayed 4 nights in Oct 2025

8/10 Good

Femi

Stayed 4 nights in Aug 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite resort!Staff was amazing!!Food was great. Everyone really went above & beyond to make sure we had everything that we needed. Some areas of the resort need some updating, but the attention to other details makes those things not really matter.Our room was spacious and always spotless. The bed was very comfy.The mini bar was well stocked with a nice selection.I loved the robes and slippers! The towels were quality and always well stocked both in the room and by the pool.24 hour room service was also an excellent perk! The food was delivered timely and was delicious!The spa experience was heavenly. Best massages we have had at a resort! Our massages included a mud scrub, steam room, cold room, bubble pool & and 80-minute massage that could be done in the spa or on the beach. My massage therapist even put my hair up in a braid that stayed for the whole week so i never had to worry about my hair. That was a nice surprise! We enjoyed all the food on the resort.My absolute favorite thing was the fresh tacos prepared outside the Seaside Market!We really enjoyed our tomahawk steaks on the beach before the fire show! Our private dinner in the gazebo was excellent.The staff went above & beyond by not only bringing me the apple pie that we ordered but also a baked Alaska with a sparkler for my birthday!We have visited Riviera Maya many times. El Dorado Seaside Suites was our favorite stay to date! We look forward to returning soon.
Stayed 7 nights in Oct 2025

10/10 Excellent

Scott, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Overall unbelievable
Stayed 5 nights in Oct 2025