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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Relax by the pool surrounded by lush greenery and palm trees, with a large pool, lounge areas, and a beach area with sun loungers.
Relax by the large central pool with a water slide, surrounded by lush gardens and offering ocean views.
Relax by the tranquil pool surrounded by lush greenery and thatched-roof structures.
Enjoy a meal at this stylish dining area with a long table and comfortable seating, offering a view of the outdoor area and a body of water.
Guest accommodations and dining areas blend seamlessly into the lush surroundings.

Popular amenities

  • On private beach
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Akumal Beach
    ‪6 min drive‬
  • Yal-ku Lagoon
    ‪9 min drive‬
  • Half Moon Bay
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Garden View

8.4 out of 10
Very good
(52 reviews)
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Triple Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Garden View

  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Sigle use Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Sigle use Garden View

  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Junior Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | Balcony view

Junior Suite Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | 1 bedroom, minibar, in-room safe, desk

Junior Suite Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • Sleeps 1
  • 1 Single Bed

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Deluxe With View

1 bedroom, minibar, in-room safe, desk

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with View

1 bedroom, minibar, in-room safe, desk

Room Deluxe with View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Premium with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Premium with Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury with Pool View

1 bedroom, minibar, in-room safe, desk

Suite Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

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Grand Palladium White Sand Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, (712)
The price is €334
for 1 room
includes taxes & fees
8 Aug - 9 Aug
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About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Kantenah Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to body treatments, hydrotherapy or massages at Zentropia
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1016 reviews
Rating 8 - Good. 291 out of 1016 reviews
Rating 6 - Okay. 124 out of 1016 reviews
Rating 4 - Poor. 71 out of 1016 reviews
Rating 2 - Terrible. 62 out of 1016 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Allesandra was very attentive and most helpful during the week, property is clean and dining options were good for all inclusive. We were fortunate to be moved into Family Selection area of resort upon check in, we did not know about this beforehand, but an excellent upgrade for families wanting a little more privacy. Location is a good 25-30 minutes from Tulum, and an hour from Tulum Airport just so you know. Overall, very good experience at this property and would highly recommend it.
Stayed 7 nights in Apr 2025

8/10 Good

Lilliam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good average property
Stayed 3 nights in Apr 2025

10/10 Excellent

Gulseli Karadag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Hugo, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best over all Resort!
Stayed 6 nights in Apr 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a wonderful hotel ,employees here is a family , everyone give you the best of them ,food drinks the best , i just come back and i on the way to book for september
Stayed 7 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Daniel

Travelled with family and small children
Liked: Staff & service
Stay was pleasant until there was an incident involving my 5 year old daughter that was handled poorly and unreasonably. The supervisor's response made no sense and simply ruined the mood for the rest of the stay. I would not return to this resort and would opt for a different one since it is a beautiful area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except for the fact that the all inclusive package from Expedia did not include transportation to and from the airport to the resort. Last time we were there everything was taken care of in an A to Z fashion. This was an extreme inconvenience at the start of our vacation.
Stayed 9 nights in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Mar 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ginger

Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keri Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only thing that needs improvement is the nightly entertainment
Stayed 6 nights in Mar 2025

10/10 Excellent

jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Family selection we were pampered and treated like family. The areas were well kept. Attention to kids activities were very important to us. Our kids 7,5 loved it. They could have a little more activities during the evening. Property was clean and food was good. You did not go thirsty either.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea DJ

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful! The rooms are beautiful! The pools were exceptional and the food was amazing. Looking forward to coming back!!
Stayed 6 nights in Mar 2025

4/10 Poor

Erin

Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Triamel

Stayed 1 night in Mar 2025

10/10 Excellent

Triamel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Sachin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - friendly staff, clean resort, lots of options for food and drinks and no long lines. The beach and pool were nice as well.
Stayed 4 nights in Mar 2025

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meeting Christian, an amazing bartender/mixologist at Churchill’s, was a highlight of our trip! He’s a great guy and makes amazing cocktails. It was so fun to see him create!
Stayed 7 nights in Mar 2025

8/10 Good

Emily

Travelled with family, Travelled with family and small children
Liked: Amenities
I loved the environment and being a little bit in the jungle, but was unprepared for how much walking I would do just getting from my room to the lobby or pool a few times a day. Bring good walking shoes!
Stayed 5 nights in Mar 2025

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is incredible
Stayed 7 nights in Feb 2025