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Okunoin Hotel Tokugawa

Property class: 4

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Photo gallery for Okunoin Hotel Tokugawa

A traditional Japanese-style room with tatami flooring, a low table, and a sofa.
A clear outdoor swimming pool with a wooden deck, surrounded by trees and a fence.
A traditional Japanese-style building with a koi pond and a wooden bridge.
A modern building with large windows, a staircase, and a garden area with ferns.
A dining table set with various dishes and drinks, a view of a garden with rocks and trees, and a building in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
2204 Nikko, Nikko, Tochigi-ken, 321-1415
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Toshogu Shrine
    ‪4 min drive‬
  • Place, Shinkyo Bridge
    ‪5 min drive‬

Room options

View all photos for Ginryu Traditional Japanese Room with Open-air Bath

A room with a sofa, a chair, a table, and a view of a deck with a dining table and chairs.

Ginryu Traditional Japanese Room with Open-air Bath

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Ginryu Japanese Twin Room with Open-air Bath

A hotel room with two beds, a sitting area with a table, and traditional Japanese sliding doors.

Ginryu Japanese Twin Room with Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Tsukishiro Traditional Japanese Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Tsukishiro Traditional Japanese Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Tsukishiro Japanese Twin Room

A traditional Japanese room with tatami flooring, a low table with a cushion, a sliding door, and a window with a view of the outside.

Tsukishiro Japanese Twin Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building

A traditional Japanese-style room with tatami flooring, a low table, and a sofa.

Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building

A modern living room with a sofa, a coffee table, and a TV stand.

Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds
  • Free Wi-Fi

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About this property

Okunoin Hotel Tokugawa

A restaurant, a sauna and a coffee shop/cafe are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a microwave in a common area, conference space and free newspapers are on-site.
Okunoin Hotel Tokugawa offers 22 accommodations with a safe and coffee/tea makers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 25-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Okunoin Hotel Tokugawa, you're just a quick walk from Tamozawa Imperial Villa Memorial Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes hot springs and a sauna
  • Within a 10-minute walk of Tamozawa Imperial Villa Memorial Park and Tamozawa Imperial Villa
  • Free train station pick-up, train station drop-off and local-area shuttle service
Okunoin Hotel Tokugawa offers its guests hot springs and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Okunoin Hotel Tokugawa. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Nikko hotel.

Guests are served a free full breakfast daily from 7:30 AM to 9 AM.
Okunoin Hotel Tokugawa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Living room

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Okunoin Hotel Tokugawa offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children ages 0-2 for meals and must be pre-booked.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa
Okunoin Tokugawa Nikko
Okunoin Tokugawa
Okunoin Hotel Tokugawa Hotel
Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa Hotel Nikko

Okunoin Hotel Tokugawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 191 reviews
Rating 8 - Good. 34 out of 191 reviews
Rating 6 - Okay. 3 out of 191 reviews
Rating 4 - Poor. 0 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅館とホテルが融合した最高の宿

家族３人で２泊しました。 事前にいろいろな評価があってちょっと心配しましたが、結果は大満足でした。 名称のとおり、老舗旅館的ではなく、旅館とホテルのいいとこ取りを素晴らしいバランスでされていると思います。 料理も格式ばった料亭のほどではありませんが、バラエティに富み、２泊しても飽きず、夕食朝食ともに美味しくいただきました。 夕食も朝食も部屋ごとの個室で、そこで食事をしている間に布団の上げ下ろしをしてくれます。 部屋や設備も掃除が行き届いており綺麗です。 外国人スタッフも含めて全員の応対も好感が持てるものでした。 リラックスコーナーには、お水（地下水で美味しい）、ジュース、コーヒー、スパークリングワイン、アイスが無料であります。 庭も美しく、特に夜のライトアップは最高です。 駐車はバレーパーキング方式で、玄関口で鍵を渡す方式で到着時、出発時ともに便利です。 アメニティもロクシタンなどで素晴らしい。 ネガティブな評価は、高級老舗旅館と比較している人などなのかなと思いました。また、そういった評価をもとに常に改善されている宿だと感じました。おススメです。
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋にマッサージチェアがあったので、とてもリラックス出来ました😌 大浴場も混んでなくて、私の時はほとんど貸切でした、露天風呂も底まで綺麗でした！ 秋は紅葉が楽しめそうです🍁
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Ito

Liked: Staff & service, amenities
スタッフの対応が思いやりが溢れていて良かった。
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

トシキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
皆さまのご対応も素晴らしく、またお料理がとてもおいしかったです。 お風呂もとても良かったです。
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すべてで最高
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
2泊させていただきました。従業員の方々はとてもいい丁寧に対応していただき、その点は大変満足しています。気になった点は2つです。 1つは個室風呂付きの部屋に泊まりましたが、バルコニーに取ってつけたようなもので、まるで自宅のバルコニーでお風呂に入っているような気分でした。当然、女性陣は即却下で大風呂へ行っていました。謎の解放感はありますが、少なくとも旅館で味わうものではないと思います。 もう1つは食事です。味はそれなりですが、量がものすごく多いのと、メニュー割と単調で、
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities
別邸アクアの水のテラスがとても良かったです。テラスに付いている露天風呂もとても心地よく過ごせました。スタッフの方のホスピタリティも行き届いていてとても満足です。
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理、サービス、アメニティは素晴らしいです。敷布団が薄いのが残念でしたが、良い休日を過ごすことが出来、家族全員リフレッシュできました。
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

aminaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔でした

家族4名、アクアと臥龍で部屋を取りました 清潔な室内でしたがやはり窓側のベットサイドは少し寒かったです。 男性の浴場に竜の彫り物の方がいらっしゃったそうです。 ちょっとビックリだったようです。トラブルなし。
Stayed 1 night in Jan 2021
Verified review

8/10 Good

yasunari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客が素晴らしい。 ゆっくりさせていただきました。
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適な滞在でした

清潔な部屋で、お食事も美味しかった。従業員さんのホスピタリティーも高く、大変満足いたしました。 非の打ちどころがないのだが、特徴には乏しいかもしれません
Stayed 1 night in Oct 2020
Verified review

8/10 Good

ケン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別館は露天風呂付きで、まだ新しく綺麗で良かったです。部屋の備品も良く考えられていて居心地が良かったですが、シャワー室に鏡と椅子が欲しいと個人的には思いました。
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっく快適にすごせました。

コロナ対策もしてあり接客等も素晴らしかったです。東京ナンバーの車が数台見受けられたので警戒してしまいましたが食事も個室で他の宿泊者とは殆ど会わなかったので良かったです。
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ホテルのスタッフの方の対応はとてもよかったです。お部屋の冷蔵庫がうるさくて夜何度か目覚めました。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、静かその上コース料理も最高でした。また来ます。
Stayed 1 night in Apr 2020
Verified review

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上の階の子供さんの足音が響くので…
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and delicious food. This was a great place to stay.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一到酒店就先招待我們坐下,問我們要點什麼茶點,吃著點心辦理入住手續,房間裡可以泡溫泉,一泊二食的晚餐跟早餐都十分豐富。
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體很好，員工親切，不過酒店位置較為偏遠，要步行5-10分鐘才到達酒店。有專車接送至日光景站跟車站。整體體驗不錯
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of Japanese hospitality

This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une expérience unique

Le lieu, l'hôtel, l'atmosphère sont propices au repos. Tout d'abord, le personnel est merveilleux et engage tous les moyens pour se faire comprendre si l'on ne parle pas japonais (pancartes, fiches explicatives). On y va pour tenter l'expérience d'une vie japonaise en revêtant des kimonos (si l'on souhaite) pour déambuler dans l'hôtel et ses multiples lieux dédiés à la relaxation et la contemplation (onsen privé ou collectifs, jardin, terrasse, aquariums) en buvant du thé ou du café à disposition. Les chambres de style japonais sont sobres mais spacieuses et confortables et ajoutent encore à l'expérience d'un séjour d'évasion. A cela il faut ajouter la cuisine proposée par l'hotel, traditionnelle et complétement hors des clous de notre culture. Le dîner et le petit déjeuner sont des expériences à part entière qui méritent à eux seuls le séjour. Loin du tumulte de Tokyo, le séjour permet d'opérer une coupure bienvenue et inoubliable.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! I would live here if I could. Amazing area to vist
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族旅行

静かにゆったりと過ごせました。 料理も豪華で食べきれない位で、大満足でした。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Nobuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な宿でした。

ゆっくりさせていただきました。 東照宮参拝後、近くまで迎えにきてくださり、チェックインの手続きの時はウエルカムドリンクとお菓子が出て、食事も個室で、お料理もコースでしたが、どれも非常に美味しかったです。お風呂も、混み合うことなく、露天風呂でゆっくり浸からせていただき、疲れが取れました。快適な宿でした。ありがとうございました。
Stayed 1 night in Sep 2019