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Das Alpenhaus Kaprun

4.0 star property

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Photo gallery for Das Alpenhaus Kaprun

Sun deck
Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Free daily buffet breakfast
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Schlossstrasse 2, Kaprun, Salzburg, 5710
  • Place, Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
    ‪1 min walk‬
  • Place, Kitzsteinhorn Alpine Center
    ‪1 min walk‬
  • Place, Kaprun Castle
    ‪13 min walk‬

Room options

View all photos for Superior Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

7.6 out of 10
Good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Das Alpenhaus Kaprun

A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Das Alpenhaus Kaprun offers 122 accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes and hairdryers. This Kaprun hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Das Alpenhaus Kaprun. During your stay, you're just a quick walk from Panoramabahn Schaufelberg. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Regional cuisine while dining at Alpenhaus Restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body scrubs, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and Kitzsteinhorn Alpine Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Das Alpenhaus Kaprun offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at Das Alpenhaus Kaprun. For a fee, parking is available.

This 4-star Kaprun hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Alpenhaus Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Covered parking on site (EUR 12 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Alpenhaus Restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • Lift
  • Tile flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Late check-out fee: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhaus Kaprun
Das Alpenhaus
Das Alpenhaus Hotel
Das Alpenhaus Hotel Kaprun
Das Alpenhaus Kaprun
Kaprun Alpenhaus
Kaprun Das Alpenhaus
Das Alpenhaus Kaprun Hotel
Steigenberger Hotel Kaprun
Das Alpenhaus Kaprun Hotel
Das Alpenhaus Kaprun Kaprun
Das Alpenhaus Kaprun Hotel Kaprun

Das Alpenhaus Kaprun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 317 reviews
Rating 8 - Good. 112 out of 317 reviews
Rating 6 - Okay. 14 out of 317 reviews
Rating 4 - Poor. 5 out of 317 reviews
Rating 2 - Terrible. 3 out of 317 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paul Andrew

Lovely hotel with excellent staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect location in the centre of town, a 4 minute walk to the lift station. The rooms are spacious and beds super comfortable. The decor and cleanliness throughout is impressive. Delicious breakfast and dinner.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and food
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Alpenhaus Kaprun is a fabulous hotel - great location for ski lifts and shops, very comfortable and spacious rooms, really great food (we were half board) and super friendly and accommodating staff. If we come back to Kaprun in winter (or summer) we will certainly stay here again. Huge thanks to the whole team at Alpenhaus.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sara Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel as suck with great spa together with fantastic breakfast & dinner made our stay perfect.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was very delicious. Good location to access to sightseeing places, also from the station. Spa was also good.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, breakfast buffet was fabulous and rooms were very clean.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, close to lifts, very good service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hurdeep

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel, great loaction

We had a lovely stay as a group. The rooms were comfortable and clean, the food was excellent, and it was 2 minutes walk to the ski lifts.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a wonderful place.

We actually hoped to stay in Zell am See, but this location in Kaprun turned out to be a better choice. The hotel is in a great location and the food served for meals was a gourmet experience. We greatly enjoyed our stay here.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable, save and very friendly staff Location is very good in the center
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Expacted a very food stay and received a very good stay
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic sauna and spa area, 2 pool, realy good services and offers for 4 stars hotel!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Yehavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've been in.

We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Claire Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

I have been coming to Kaprun for over 25 years but this is the first time I have stayed at this hotel. I absolutely loved it and will definitely be back.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property; great buffet for breakfast and dinner; awesome pool and Spa, excellent staff, perfect location! We will be back!!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel!!

Pefect hotel with great location with only two minutes walk to the ski bus to Kitzsteinhorn. Very high service with great breakfast buffe and dinner. Very clean and fresh room and spa. We really recomend this hotel, it’s pefect./Johan from Sweden
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Ahmed

Liked: Staff & service, property conditions & facilities
Need more enhancement in the rooms.. but overall the place is wonderful.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Comfortable.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal! Tolle Lage! Kaprun Card inklusive!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Simela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, comfy bed, all clean. The staff is super friendly, the food is delicious with many options and we would stay here 100 times over! Highly recommend! And the SPAAAA! Will have you so refreshed! Definitely get a massage and facial! Also many sauna/steam room options! Love it!
Stayed 10 nights in Apr 2024
Verified

10/10 Excellent

Panaite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly on Kaprun centre and you can reach the slopes within 350 meters from hotel. This is the biggest advantage of your winter holiday. The hotel is very well equipped with beautiful spa area divided to adults only and family area. They have also big size swimming pool with jacuzzi. Breakfast and dinner is slightly above average. But for us was the service of all members of staff that were are very friendly and helpful.
Verified

6/10 Okay

Fatmah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Das hotel review

Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and the staff are just as attentive, kind and accommodating. A few staff members to name *Dining Staff* Prasanth Juan Alexis Nadja Hrvoje Ronny *Reception Staff* Martina Mahmoud Sorry, didnt catch everyones names but i cant think of a single staff member who didnt help, greet or simply make us comfortable throughout out stay. I went on a activity lumbered itinerary with my 2 sisters, the hotel gave us summer cards which include bus transport and so many different activities which are free! I was amazed and saved so much not having to pay, such a helpful touch from Das Alpenhaus hotel. We appreciate all your kind service and will be not only recommending you to others but also paying another visit in winter season ourselves! Look forward to staying with you wonderful people again! Thank you!
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Saleh

Disliked: Staff & service, property conditions & facilities, room comfort

Very bad

I was given the worst room in the When I asked them to change my room, they excused themselves by saying that the hotel was fully booked and that I had another room for another guest. This is disgusting discrimination. I will not repeat the experience. They ruined my vacation.
Stayed 3 nights in Aug 2024