Hotel Heluan

4.0 star property

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Front of property – evening/night
Superior Suite, City View | Minibar, in-room safe, iron/ironing board, free cots/infant beds
Reception
Staircase
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Tržište 41, Karlovy Vary, 360 01
  • Place, Mill Colonnade
    ‪1 min walk‬
  • Place, Hot Spring Colonnade
    ‪1 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪1 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪9 min drive‬

Room options

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Suite

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

Superior Double Room, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Suite, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Heluan

Hotel in Karlovy Vary with free breakfast and 24-hour front desk
This hotel features a restaurant, coffee/tea in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Heluan offers 15 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Karlovy Vary hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Heluan, you're just a quick walk from Market Colonnade. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Market Colonnade and Hot Spring Colonnade
  • Dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Heluan.
Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This buffet restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CZK 10 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1750

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CZK 375

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CZK 250 per pet, per night, plus a deposit of CZK 250 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CZK 785.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CZK 10 per day
  • Pet deposit: CZK 250 per night
  • Pet fee: CZK 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CZK 375 (subject to availability)
  • Rollaway bed fee: CZK 785.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heluan
Heluan Karlovy Vary
Hotel Heluan
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel Karlovy Vary