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Yutorelo Karuizawa Hotel

3.0 star property

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Photo gallery for Yutorelo Karuizawa Hotel

A spacious indoor swimming pool with a wooden ceiling and large windows offering a view of trees.
A building with large windows, a seating area with chairs and tables, and trees with lights.
A modern hotel entrance with a well-lit facade, a large illuminated tree, and a statue in the foreground.
A hallway with a chandelier, framed pictures on the walls, and a tiled floor.
A cozy indoor seating area with a central fire feature, comfortable chairs, and a view through large windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1276 Nagakura, Kitasaku District, Karuizawa, Nagano, 389-0111
  • Place, Yukawa Furusato Park
    ‪2 min drive‬
  • Place, Hiroshi Senju Museum
    ‪2 min drive‬
  • Place, Musee le Vent
    ‪3 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a television, a sofa, and a small table.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Twin Room 36 To 40 Sq M

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room 36 To 40 Sq M

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Japanese and European Style)

A hotel room with two beds, a small round table, a red chair, a desk, and a mirror.

Room (Japanese and European Style)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style

A traditional Japanese room with tatami flooring, a low wooden table, red and black cushions, a television, and a lit paper lantern.

Japanese Style

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand with lamps, and a window with a red curtain.

Deluxe Twin Room

  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room Selected at Check-In, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room Selected at Check-In, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Yutorelo Karuizawa Hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
Yutorelo Karuizawa Hotel offers 39 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 3:00 PM and midnight.

During your stay at Yutorelo Karuizawa Hotel, you'll be within walking distance of Yukawa Furusato Park. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Treat yourself to massages or facials at the spa
  • Amenities include a front desk safe, a terrace and a vending machine
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Karuizawa Kogen Church and 5 minutes from Karuizawa Indoor Tennis Court
  • Free train station pick-up and train station drop-off shuttle service
As a guest of Yutorelo Karuizawa Hotel, you'll find a full-service spa and hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at Yutorelo Karuizawa Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 3-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9 AM.
Splendore – This restaurant serves breakfast and dinner. A children's menu is available.
Borsellino – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Borsellino
  • Splendore

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Cleaning/housekeeping/linen fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Yutorelo Karuizawa Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Yutorelo Karuizawa
Sala Karuizawa
Yutorelo Karuizawa Hotel Hotel
Yutorelo Karuizawa Hotel Karuizawa
Yutorelo Karuizawa Hotel Hotel Karuizawa

Yutorelo Karuizawa Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 108 reviews
Rating 8 - Good. 35 out of 108 reviews
Rating 6 - Okay. 22 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 6 out of 108 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Room spotless, staff very helpful, breakfast very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

takamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l stayed this hotel with my wife.we want to stay here next time.good place!
Stayed 1 night in May 2024
Verified

6/10 Okay

Manuela

Liked: Cleanliness
Disliked: Amenities
Riesiges Zimmer, endlich mal Platz. Gutes Frühstück. Die Stone Sauna war jedoch sehr entäuschend. Nur ein kleiner Raum mit geheiztem Boden. Zu laut, störend eNebengeräusche und Hintergrundmusik zu laut. Konnte sich nicht entspannen. Nach 10min. abgebrochen. Def. das Gekd nicht werr.
Stayed 1 night in Apr 2026
Verified

8/10 Good

HIROAKI

Liked: Cleanliness, amenities, property conditions & facilities
廊下がとても寒かったです。しょうがないのかもしれませんが。スタッフの方の対応はとてもよかったです。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

kentaro

Liked: Staff & service
Wi-Fiが遅すぎます
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Yoshimi

Disliked: Staff & service, amenities, property conditions & facilities
到着時間が22:00頃と遅かったので、館内は少し暗めでアメニティがあるのも気付かず部屋に向かいそうになりました。部屋に室内着がなかったので、日本にしては珍しくパジャマないのかと思いながら大浴場に行くと、他の方が室内着的なものを着てらしたので、受付に行くと、かなり薄暗い通路の棚にありました。 到着した時に、アメニティも室内着も、おしえてほしかったです。 スタッフの方はいつも寝ているのか、あまり挨拶もなく、対応するのがだるそうでした。夜の方も朝の方もそんなふうだったので、皆さん寝る時間もないほど眠いのだろうと思うことにしましたが、良い気分ではないです。隣がボイラー室だったのか、明け方からずっとベットの頭の方から音がしていました。賑やかで、快適とは言えません。リゾートホテルだと寝るだけなら思っていたので残念でした。二度と利用しません。 寝るだけならまぁまぁです。（うるさくなければ）
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

souryu

Liked: Cleanliness, amenities, property conditions & facilities
室内がシックでとても綺麗でした。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

kentaro

Liked: Cleanliness
チェックインなど自分でするようになっているが、やりづらい。Wi-Fiがとても遅い。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Hitoshi

Liked: Cleanliness, property conditions & facilities
朝食がよくなかった
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
共有のラウンジにビリヤードやカードゲームなどがあり楽しく過ごせました。 浴場も快適です。 朝食の量も丁度良く、チェックアウト後の食べ歩きが楽しめました。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cocone

Liked: Cleanliness, amenities, property conditions & facilities
駐車時に失敗して時間がかかってしまったのですが、スタッフさんが素晴らしい対応をしてくださり、さらには出勤していないスタッフさん達も来てくださり、無駄なお金がかからず助かりました。本当に感謝しています。
Stayed 2 nights in May 2025
Verified

6/10 Okay

yumi

Liked: Cleanliness, room comfort
Disliked: Staff & service
エステがしたくてこのホテルに決めたのに、ホームページに記載されている予約時間内にフロントに申し出たのですが、２時間も早い締め切り時間を言われてしまい、次の日その言われた時間に予約を入れましたが、断られた、2泊３日の旅でしたが、エステを受けることができずに終わりました。 とでも残念でしかたありませんでした。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物が多かったので部屋を変更してくました。 コスパが良いホテル！おすすめです。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

SHIHLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境蠻氣派，體驗上也有四星級的水準，泡湯大浴池也還蠻好，入住時也直接給兩副鑰匙，出入方便多了。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜景和漂亮，这里白天应该是一个办结婚仪式的地方，全白的小教堂。欧式建筑和漂亮
Stayed 1 night in Aug 2024
Verified

8/10 Good

Koutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
全館wifiでなかったため、使い難かった。
Stayed 1 night in Jun 2024
Verified

6/10 Okay

マサシ

Liked: Cleanliness, staff & service
エレベーターがないなどの、事前告知が無い。朝食のもうしこみが、10分遅れて受けてもらえなかった。送迎のバスの時間が、3パターンしかないなど。
Stayed 2 nights in May 2024
Verified

8/10 Good

ゆうこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジにビリヤードとかカードゲームがあって、暖炉とか雰囲気もすごくよかったです。 お風呂もたまたま貸切で使えたしゴハンもオシャレでまた行きたいです。
Stayed 1 night in Mar 2024
Verified

6/10 Okay

けいこ

Liked: Staff & service
Disliked: Property conditions & facilities
フレンチの朝夕食は、予約の時より了解していましたが お味が少し塩味が強かったような気がします。 スタッフの方はメニユーについてきちんと説明して下さり対応は期待通りでした。 大浴場の脱衣所が狭く22時以降の浴室は、棚籠を置くにも人と交わるようなことになり快適とは言えないもので残念でした。 ラウンジは、サービスドリンクの種類も有りゆっくり過ごすことが出来 スタッフの対応は気持ちの良いものでした。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Kakei

Liked: Cleanliness, staff & service, property conditions & facilities
酒店非常整潔，只是沒有電梯，早晚餐也滿意
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Shigemitsu

Liked: Cleanliness, property conditions & facilities
とても奇麗なチャペルがあり、駐車場も広く素晴らしいホテルです。ロビーも素敵です。ビリヤードもありました。
Stayed 1 night in Jun 2023
Verified

6/10 Okay

こぬまくにゆき

Disliked: Staff & service
温泉があります くつろげますよ ウェルカムドリンクが豊富
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

asako

Liked: Cleanliness, staff & service, room comfort

レトロな洋館

まず、チェックインがスムーズで 時間もかからずよかった。 お部屋は広くて開放的だった。 部屋の鍵はカードではなく鍵だったので レトロな雰囲気で良かった。 Wi-Fiもあるのでよかった。 コーヒードリップの機械の使い方は 説明書どおりにやったけど、 上手くできなかった。 お風呂は大浴場があったので ゆっくりできてよかった。 バーには、セルフサービスの飲み物が 何種類もあったし、 部屋にも持ち込めたのでよかった。 起きたら、雪が積もっていて 雪景色も楽しめた。
Stayed 1 night in Mar 2023
Verified

4/10 Poor

サキ

Disliked: Staff & service
観光地が近くて立地がいい
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

イイお宿でした。

和室の部屋で4人布団を並べて寝ましたがぐっすり休むことが出来ました。温泉が良かったのでしょうか、部屋に戻ってからも暖房を付けることなくポカポカでした。
Stayed 1 night in Nov 2022