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Yutorelo Karuizawa Hotel

3.0 star property

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Photo gallery for Yutorelo Karuizawa Hotel

Hot springs
Lounge
Interior
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1276 Nagakura, Kitasaku District, Karuizawa, Nagano, 389-0111
  • Place, Yukawa Furusato Park
    ‪19 min walk‬
  • Place, Hiroshi Senju Museum
    ‪2 min drive‬
  • Place, Karuizawa Town Hall
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (Japanese and European Style)

Desk, free WiFi, bed sheets

Room (Japanese and European Style)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

View all photos for Japanese Style

Desk, free WiFi, bed sheets

Japanese Style

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Room Selected at Check-In, Non Smoking

Desk, free WiFi, bed sheets

Room Selected at Check-In, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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Exterior
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About this property

Yutorelo Karuizawa Hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
Yutorelo Karuizawa Hotel offers 39 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 3:00 PM and midnight.

During your stay at Yutorelo Karuizawa Hotel, you'll be within walking distance of Yukawa Furusato Park. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Treat yourself to facials or massages at the spa
  • Amenities include a front desk safe, a terrace and a vending machine
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Karuizawa Kogen Church and 5 minutes from Karuizawa Indoor Tennis Court
  • Free train station pick-up and train station drop-off shuttle service
As a guest of Yutorelo Karuizawa Hotel, you'll find a full-service spa and hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at Yutorelo Karuizawa Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 3-star Karuizawa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.
Splendore – This restaurant serves breakfast and dinner. A children's menu is available.
Borsellino – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Borsellino
  • Splendore

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Cleaning/housekeeping/linen fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Yutorelo Karuizawa Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Yutorelo Karuizawa
Sala Karuizawa
Yutorelo Karuizawa Hotel Hotel
Yutorelo Karuizawa Hotel Karuizawa
Yutorelo Karuizawa Hotel Hotel Karuizawa

Yutorelo Karuizawa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 102 reviews
Rating 8 - Good. 35 out of 102 reviews
Rating 6 - Okay. 21 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, staff very helpful, breakfast very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cocone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
駐車時に失敗して時間がかかってしまったのですが、スタッフさんが素晴らしい対応をしてくださり、さらには出勤していないスタッフさん達も来てくださり、無駄なお金がかからず助かりました。本当に感謝しています。
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, very comfortable

A small traditional hotel located just few kilometers away from Karuizawa station, outlet mall and ski arena. Both Japanese Tatami and regular beds available. Rooms are very comfortable with very relaxed atmosphere once you enter the hotel. Surely will come back at this reasonable price.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small yet exquisite hotel. Excellent hot spring and spacious room.we enjoyed our stays very much.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, room comfort
no complains, just not value for money.

4/10 Poor

kentaro

Business traveller
Liked: Staff & service
Wi-Fiが遅すぎます
Stayed 2 nights in Nov 2025

4/10 Poor

Yoshimi

Disliked: Staff & service, amenities, property conditions & facilities
到着時間が22:00頃と遅かったので、館内は少し暗めでアメニティがあるのも気付かず部屋に向かいそうになりました。部屋に室内着がなかったので、日本にしては珍しくパジャマないのかと思いながら大浴場に行くと、他の方が室内着的なものを着てらしたので、受付に行くと、かなり薄暗い通路の棚にありました。 到着した時に、アメニティも室内着も、おしえてほしかったです。 スタッフの方はいつも寝ているのか、あまり挨拶もなく、対応するのがだるそうでした。夜の方も朝の方もそんなふうだったので、皆さん寝る時間もないほど眠いのだろうと思うことにしましたが、良い気分ではないです。隣がボイラー室だったのか、明け方からずっとベットの頭の方から音がしていました。賑やかで、快適とは言えません。リゾートホテルだと寝るだけなら思っていたので残念でした。二度と利用しません。 寝るだけならまぁまぁです。（うるさくなければ）
Stayed 1 night in Nov 2025

10/10 Excellent

souryu

Liked: Cleanliness, amenities, property conditions & facilities
室内がシックでとても綺麗でした。
Stayed 1 night in Nov 2025

6/10 Okay

kentaro

Business traveller
Liked: Cleanliness
チェックインなど自分でするようになっているが、やりづらい。Wi-Fiがとても遅い。
Stayed 1 night in Nov 2025

8/10 Good

HIROKO

Stayed 1 night in Sep 2025

6/10 Okay

Hitoshi

Liked: Cleanliness, property conditions & facilities
朝食がよくなかった
Stayed 2 nights in Jun 2025

10/10 Excellent

lguchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

HIROKO

Stayed 1 night in Jun 2025

10/10 Excellent

Shinichi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
共有のラウンジにビリヤードやカードゲームなどがあり楽しく過ごせました。 浴場も快適です。 朝食の量も丁度良く、チェックアウト後の食べ歩きが楽しめました。
Stayed 1 night in Jun 2025

6/10 Okay

yumi

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
エステがしたくてこのホテルに決めたのに、ホームページに記載されている予約時間内にフロントに申し出たのですが、２時間も早い締め切り時間を言われてしまい、次の日その言われた時間に予約を入れましたが、断られた、2泊３日の旅でしたが、エステを受けることができずに終わりました。 とでも残念でしかたありませんでした。
Stayed 2 nights in May 2025

10/10 Excellent

lguchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lguchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yasushi, MEGURO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物が多かったので部屋を変更してくました。 コスパが良いホテル！おすすめです。
Stayed 1 night in Jan 2025

10/10 Excellent

SHIHLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境蠻氣派，體驗上也有四星級的水準，泡湯大浴池也還蠻好，入住時也直接給兩副鑰匙，出入方便多了。
Stayed 1 night in Dec 2024

8/10 Good

Lusiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ユカリ

Stayed 1 night in Oct 2024

6/10 Okay

トモキ

Stayed 1 night in Sep 2024