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Novotel Kayseri

4.0 star property

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Photo gallery for Novotel Kayseri

A table set with various dishes, including salads, meats, and drinks, in an outdoor seating area with wicker furniture and a view of a pool and greenery.
A Novotel hotel building with a modern design, featuring multiple floors and a prominent entrance.
A modern gym with various cardio machines, weightlifting equipment, and a large mirror reflecting the space.
An outdoor dining area with multiple tables and chairs, large windows, and a view of the interior.
A modern reception area with two reception desks, a large clock, and a potted plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Alsancak Mahallesi, Bulvari No 163, Kocasinan, Kocasinan, Kayseri, 38110
  • Place, Kayseri Castle
    ‪2 min drive‬
  • Place, Meydan Camii
    ‪2 min drive‬
  • Place, Hunat Hatun Mosque
    ‪2 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk with a TV, a chair, a window with a view of buildings, and a lamp.

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a chair, a window with curtains, a framed mirror, and a picture on the wall.

Superior Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a window with a city view.

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Wyndham Grand Kayseri
Kayseri City Center
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,003 reviews
The price is €72
includes taxes & fees
31 Jul - 1 Aug
Wyndham Grand Kayseri

About this property

Novotel Kayseri

This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
Novotel Kayseri offers 96 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Novotel Kayseri. During your stay, you'll be within walking distance of Islamic Buildings. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy garden views while dining at Nefais Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Just a 2-minute drive from Sahabiye Medresesi and a few minutes from Islamic Buildings
  • Pets welcome free of charge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3 square feet (0 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Novotel Kayseri. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Kocasinan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Nefais Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nefais Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (33 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11514
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kayseri Novotel
Novotel Hotel Kayseri
Novotel Kayseri
Novotel Kayseri Hotel

Novotel Kayseri Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 674 reviews
Rating 8 - Good. 219 out of 674 reviews
Rating 6 - Okay. 66 out of 674 reviews
Rating 4 - Poor. 21 out of 674 reviews
Rating 2 - Terrible. 20 out of 674 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Veysel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was good family friendly and staff was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was amazing, staff were extremely helpful and always smiling
Stayed 1 night in May 2025
Verified

10/10 Excellent

Zhiyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff Thank you
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with good rooms
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Pamela Tabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel would definitely boo it again if staying in Kayseri
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alaattin

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayseri

Really nice place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Heinken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

it was a night stay and was a great stay. room was good with neat and clean. breakfast was good with good standard. overall it was a great stay
Stayed 1 night in Dec 2022
Verified

8/10 Good

Gilberto

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Stayed 1 night in Oct 2024
Verified

6/10 Okay

syed

Liked: Cleanliness, staff & service, property conditions & facilities
Just a regular airport hotel, where you stay for convenience rather than for fun.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Yucel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

yoav

Liked: Cleanliness, staff & service, room comfort
i spend a very comfotable nugh at the hotel. the room was clean and cozzy. we will back on my next trip to Kayseri
Stayed 1 night in Jan 2023
Verified

4/10 Poor

Shahzad

Liked: Cleanliness, staff & service
Biggest issue was the fact that I had requested a non-smoking room for my family with small kids but seemed like the room and the entire floor was for smokers. I had to keep the window in my room open at all times (when it was freezing outside) to make it easier to breathe. On the plus side, excellent breakfast. Staff was helpful in allowing me store my luggage in storage at the hotel a few hours before check-in.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

The expected high standard and convenience, at a sensible price.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
Stayed 1 night in May 2024
Verified

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
The hotel and staff are lovely, but the big issue is that the AC was not on, I have read multiple reviews and they are fully aware of this, and so this ment I had to sleep with the window open and earplugs, it's really a shame that they don't resolve this issue
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Muhammet Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Mustafa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some of the guys in the lobby especially in the night or evening dont know how to treat the guests
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Nadezda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carper very dirty. The minibar charge toomuch.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
My room was very hot the first night. I asked mgmt to look at the thermostat. Their reply was literally: “Open the window.” I told them I had but the noise from the road was very loud. The mgr shrugged. I asked for a different room. The mgr shrugged. Nothing was done. I left after two nights. I do not recommend staying here.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Songül

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes Hotel. Föhn war nicht zu gebrauchen, Dusche auch nicht die schönste. Alles in allem wie ein Studentenwohnheim.
Stayed 1 night in Apr 2026