See all properties

Hyatt Place Kelowna

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Kelowna

Exterior
Lobby
Indoor pool, pool loungers
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Place, Orchard Park Mall
    ‪11 min walk‬
  • Place, Kelowna Golf and Country Club
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪16 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed,High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(152 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(91 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Seasonal outdoor pool, pool loungers
Coast Capri Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 2,094 reviews
The price is €103
includes taxes & fees
18 Dec - 19 Dec
Coast Capri Hotel

About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with a safe and coffee/tea makers. This accommodation is furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hyatt Place Kelowna. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • 12 minutes by foot from Orchard Park Mall and a 4-minute drive from Kelowna General Hospital
  • Pets welcome for a fee
Hyatt Place Kelowna offers its guests an indoor pool and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square metres) and includes conference space. The business-friendly Hyatt Place Kelowna also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Kelowna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults and CAD 11 to 21 for children
  • Covered self-parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Reviews

Hyatt Place Kelowna Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 958 out of 1420 reviews
Rating 8 - Good. 283 out of 1420 reviews
Rating 6 - Okay. 105 out of 1420 reviews
Rating 4 - Poor. 40 out of 1420 reviews
Rating 2 - Terrible. 34 out of 1420 reviews

Reviews

10/10 Excellent

YOUN, North york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel suite had tons of space, a large sectional sofa, tv & great AC.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Peyman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and clean but far from downtown
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Mahwash

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complaint Regarding Poor Stay Experience – Hyatt K

Hi, We had a terrible experience at Hyatt Kelowna. For your information, we arrived around 9:30 pm on August 17, 2025, so we weren’t able to use any of the facilities. Regarding the room: • The blind was not working when we tried to block the outside lights. • The TV wasn’t working when we wanted to watch a movie with my family. • The phone was disconnected and not in service, so we couldn’t call the front desk for help. My son had to go down to the front desk to report the issues. A staff member named Ramandeep assured him that someone would come to our room within 10 minutes, but after waiting 20 minutes, no one came. My son went down again, but she was gone, and an older white man at the desk promised he would come in 10 minutes. He eventually came but said he couldn’t fix the issues and left. The next day, I spoke with (I believe) the duty manager, whose name I don’t fully recall but think was something like “Hommie.” He was aware of our situation, apologized, and offered 15% off our stay. He even called on August 19, 2025, to confirm I would receive the refund. However, I have not received any refund since then. I also tried calling the hotel, but no one answered, and my messages were never returned. Overall, the service was very disappointing. The staff clearly need more training in customer service, and management should take more care in ensuring issues are handled properly if they want to attract and retain guests.
Stayed 1 night in Aug 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaineel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Super clean. Very quiet. The optional breakfast was a great and affordable option. We will certainly be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness
Stayed 5 nights in Aug 2025

6/10 Okay

Hilisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. We really enjoyed the pool and hot tub. Beds were very comfy. The breakfast was pretty decent for the price. Rooms had a musty smell when we initially entered. Would be great if we could open the windows. Black out blinds were broken. Could not have a decent cup of tea or coffee as there was no kettle nor any spoons for mixing etc. Booked 2 rooms and both room telephones were not working. Only 1 of our 2 rooms got cleaned during our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Kelowna was great. Only complaint is parking. There is oversized parking up top but it’s very limited. Small cars were always parking there leaving no room for trucks/suvs that were unable to go into the parkade. The hotel doesn’t inforce the parking so it was frustrating and stressful not knowing if we would be able to park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nina

Stayed 4 nights in Aug 2025

10/10 Excellent

Philmar

Stayed 1 night in Aug 2025

10/10 Excellent

Zena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly stuff! We had a pleasant time
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for us and a very nice property
Stayed 15 nights in Aug 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le staff est professionnel et courtois
Stayed 7 nights in Aug 2025

10/10 Excellent

Kamaldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast/air conditioner
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aarif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Really clean and very very quiet. Beds were exceptionally comfortable and bathroom toiletries were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yijun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

Ishpinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
4 star because microwave isn’t in the room. It is common at a floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sukhjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service by the front desk and amazing restaurant options
Stayed 1 night in Sep 2025