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The Royal Kelowna

Property class: 4

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Photo gallery for The Royal Kelowna

Exterior
Property amenity
Lobby
View from room
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1288 Water Street, Kelowna, BC, V1Y 9P4
  • Place, Lake City Casino
    ‪1 min walk‬
  • Place, Prospera Place
    ‪1 min walk‬
  • Place, Waterfront Park
    ‪1 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 Bedroom Suite King

View from room

1 Bedroom Suite King

9.6 out of 10
Exceptional
(24 reviews)
  • Garden view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

1 Bedroom Suite Queen

9.4 out of 10
Exceptional
(34 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite

View from room

2 Bedroom Suite

9.4 out of 10
Exceptional
(72 reviews)
  • Water view
  • 109 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Premium bedding, in-room safe, laptop workspace, blackout curtains

Luxury Suite, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 124 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium bedding, in-room safe, laptop workspace, blackout curtains

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Royal Kelowna

An outdoor pool, a fitness centre and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, free use of bicycles and concierge services.
The Royal Kelowna offers 63 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Royal Kelowna's great location. During your stay, you're just a quick walk from Waterfront Park. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the pool and the area's walkability
  • Steps from Waterfront Park and 4 minutes on foot from Okanagan Lake
As a guest of The Royal Kelowna, you'll find 3 hot tubs, an outdoor pool, a steam room, and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at The Royal Kelowna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kelowna hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 24 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage

Things to do

  • 3 hot tubs
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Steam room
  • Wine tours

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2006
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Private Residence
Royal Private Residence Club
Royal Private Residence Club Hotel
Royal Private Residence Club Hotel Kelowna
Royal Private Residence Club Kelowna
Royal Private Residence Club Kelowna, Okanagan Valley
Royal Private Residence Club Resort Kelowna
Royal Private Residence Club Resort
The Royal Kelowna Hotel
The Royal Kelowna Kelowna
The Royal Kelowna Hotel Kelowna

The Royal Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1004 reviews
Rating 8 - Good. 134 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

April

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very pleasant and everything was very clean and maintained. However, the tv systems were outdated and our bedroom tv didn’t work.
Stayed 2 nights in Jan 2026

6/10 Okay

Vittoria

Stayed 1 night in Jan 2026

10/10 Excellent

SALLY, Yountville

Liked: Cleanliness, amenities, property conditions & facilities
The View, the ammenities, the comfort, understated luxury, the gorgeous infinity pool and spas, need I say more?
Stayed 2 nights in Jan 2026

4/10 Poor

Steven

Travelled with partner
Liked: Amenities
First night was a filled with errors. Mice in the kitchen which was not acceptable for the room price point and “resort” labeling. Untrained late staff didn’t know what to do and was unable to contact a qualified support person. We were moved to a different suite in the morning but it really should have been immediately. No one slept well knowing mice were running rampant in our suite. There was no offer of discount or other restitution to accommodate our dissatisfactions This is my third time staying at the Royal and by far the most disappointing experience ti date. Get an exterminator, do better.
Stayed 2 nights in Jan 2026

10/10 Excellent

vincent

Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Stayed 5 nights in Dec 2025

10/10 Excellent

MICAH

Stayed 1 night in Jan 2026

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms, clean and very nice. Staff was friendly. Pool and hot tubs are great. Would stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for a very helpful. They even gave us an extra parking stall for free. Pool was comfortably heated, and the rooftop location of the pool was spectacular. The room is very nice and the view from the room was absolutely gorgeous
Stayed 1 night in Jan 2026

10/10 Excellent

Evelina, Penticton

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Full kitchen. Nice and clean and great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Bonn

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the staff was very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tania Dawn

Stayed 2 nights in Dec 2025

10/10 Excellent

toe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, check in staff are always welcoming and smile when checking in
Stayed 4 nights in Dec 2025

6/10 Okay

Maryanne

Stayed 6 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 4 nights in Dec 2025

10/10 Excellent

Veron Wan Hoon

Super comfortable, great view and great location.
Stayed 1 night in Dec 2025

2/10 Terrible

Catherine, Rossland

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Esa

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was excellent, with tons of space. Views of the lake and lagoon. The cleaning staff had left the dishwasher full (clean) so a lot of the dishes we needed were eventually found in there. We had issues with one of the bathroom sinks being clogged which I called the front desk a few times to ask about along with other questions but could not reach anyone. At checkout, the staff said they were aware of the sink but that it just “drains slowly”… it was not draining at all. If aware, why not fix it? Overall a great stay & experience, just a few things that could have been dealt with.
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. View of the lake, huge master bed and bath, quiet. The perfect get away.
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025